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From product to customer-centricity - how CX gives business the edge

Johan Lewies 19 Jul 2019

Why email marketing is still the most effective way to build customer relationships

Why email marketing is still the most effective way to build customer relationships

Everlytic 18 Jul 2019

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Designing for B2B customer experience

Wade Fraser 17 Jul 2019

Why you shouldn't look down your nose at telesales work

Why you shouldn't look down your nose at telesales work

16 Jul 2019

Roan Mackintosh, commercial director at DQ&A

The road to marketing redemption is paved in data

Roan Mackintosh 16 Jul 2019

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Social media has made brands less relevant, not more

Estelle Nagel 15 Jul 2019

Image credit: Mein Deal on Unsplash.

How to use design thinking to build the next Amazon

Anne-marie le Roux 15 Jul 2019

Greg Chen is the CEO and co--founder of Mobiz

Easing the mobile data burden

Greg Chen 15 Jul 2019

3 consumer trends to keep an eye on in 2019

3 consumer trends to keep an eye on in 2019

12 Jul 2019

From customer journey mapping to journey management

From customer journey mapping to journey management

Antony Adelaar 11 Jul 2019

Deep care is the holy grail of client management

Deep care is the holy grail of client management

Lynn Madeley, Havas Johannesburg 11 Jul 2019

Retailers - give me an (even basic) experience!

Retailers - give me an (even basic) experience!

C De Meyer-Heyderych 10 Jul 2019

Want your customers to trust you? Email is one of the most powerful tools you have

Want your customers to trust you? Email is one of the most powerful tools you have

Ross Sibbald 9 Jul 2019

Moving people. Moving business.

Moving people. Moving business.

Dentsu 9 Jul 2019

Let's do Biz