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#CEMAfrica2018: Learn from these examples of storytelling to create emotional relevance!

#CEMAfrica2018: Learn from these examples of storytelling to create emotional relevance!

Leigh Andrews 2 Aug 2018

#CEMAfrica2018: Why we need to talk about emotion in the boardroom

#CEMAfrica2018: Why we need to talk about emotion in the boardroom

Leigh Andrews 1 Aug 2018

Diane Magers, CEO of the global Customer Experience Professionals’ Organisation (CXPA).

#CEMAfrica2018: Why CX is the only competitive advantage left

Leigh Andrews 1 Aug 2018

Maximising ROI without compromising on CX - top tips

Maximising ROI without compromising on CX - top tips

Wynand Smit 31 Jul 2018

Julia Ahlfeldt, certified customer experience professional (CCXP).

#CEMAfrica2018: "Customer experience is the next competitive battlefield"

Leigh Andrews 31 Jul 2018

3 keys to unlock the heart of customer experience in travel

3 keys to unlock the heart of customer experience in travel

Danny Bryer 30 Jul 2018

CEM Africa kicks off this week!

CEM Africa kicks off this week!

27 Jul 2018

Megan Power, former award-winning investigative journalist, editor and columnist.

#StartupStory: Power Lab goes back to basics

Juanita Pienaar 26 Jul 2018

7 small details to improve the retail customer's experience (Infographic)

7 small details to improve the retail customer's experience (Infographic)

Frank Ouyang 26 Jul 2018

5 expectations of the African millennial consumer

5 expectations of the African millennial consumer

19 Jul 2018

This image of team Covve is titled, "Hello drone."

#Mandela100: Tried-and-tested business networking tips and tricks

Leigh Andrews 19 Jul 2018

Never Ncube is the newly appointed Chief Executive Officer of Dandemutande.

Seizing opportunities in Zimbabwe's new era

Never Ncube 19 Jul 2018

4 ways to get your customers to participate in your case study

4 ways to get your customers to participate in your case study

Sri Varshini Kolavennu 17 Jul 2018

The crucial role of client service excellence in agencies

The crucial role of client service excellence in agencies

Mpho Nkomonde 9 Jul 2018

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