



Why customer service is so bad
Chris Moerdyk 3 Mar 2015

![[Trends 2015] The power of the crowd](https://biz-file.com/c/1501/250530-240x130.jpg)
![[Trends 2015] The rise of 'me'](https://biz-file.com/c/1412/248385-240x130.jpg)
[Trends 2015] The rise of 'me'
Gaby de Abreu 3 Feb 2015
![[Trends 2015] Your customers hold the power](https://biz-file.com/c/1412/247923-240x130.jpg)

SA Trendwatch 2015
JS Smit 29 Jan 2015







Avoid lawyers and be human...
Grace Belger 19 Nov 2014



Sales made simple
Pieter Scholtz 29 Oct 2014


Be afraid... Or maybe not
Aki Kalliatakis 28 Oct 2014


Spring-clean your business
Aki Kalliatakis 2 Sep 2014
![[CEM Summit] How to be great at customer service](https://biz-file.com/c/1407/211977-240x130.jpg)


