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    The Salesforce World Tour attracted over 2,000 attendees.
    Salesforce world tour comes to SA with $5.8bn growth projected 
    Understand what customers value, rather than price
    Understand what customers value, rather than price

    By Warren Hawkins 4 Jun 2024

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    A clever way to improve service delivery

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    #ATFexpo2018: How to localise global trends for the SA consumer - Part 2
    #ATFexpo2018: How to localise global trends for the SA consumer - Part 2

      5 Dec 2018

    #ATFexpo2018: How to localise global trends for the SA consumer - Part 1
    #ATFexpo2018: How to localise global trends for the SA consumer - Part 1

      4 Dec 2018

    Customer experience is key to survive the e-commerce onslaught
    Customer experience is key to survive the e-commerce onslaught

    4 Dec 2018

    5 tips to equip your front-line staff for superior service
    5 tips to equip your front-line staff for superior service

    3 Dec 2018

    Role of sustainable packaging in brand preservation
    Role of sustainable packaging in brand preservation

    29 Nov 2018

    Understanding Black Friday and SA consumer behaviour - Part 2
    Understanding Black Friday and SA consumer behaviour - Part 2

      23 Nov 2018

    Vida e Caffè scoops top spot at Discovery Insure Partner Awards
    Vida e Caffè scoops top spot at Discovery Insure Partner Awards

    21 Nov 2018

    #AfricaCom2018: How to leapfrog when improving customer experience
    #AfricaCom2018: How to leapfrog when improving customer experience

      14 Nov 2018

    Safeguard your customer relationships this Black Friday
    Safeguard your customer relationships this Black Friday

      13 Nov 2018

    #ShopperInsights2019: Moving to frictionless commerce
    #ShopperInsights2019: Moving to frictionless commerce

      12 Nov 2018

    Social media mining: Critical to CX management in the digital age
    Social media mining: Critical to CX management in the digital age

      8 Nov 2018

    Why mobile is the gatekeeper of brand loyalty today
    Why mobile is the gatekeeper of brand loyalty today

      7 Nov 2018

    #GoogleRetail: No room for silos in omnichannel retail
    #GoogleRetail: No room for silos in omnichannel retail

      6 Nov 2018

    Viviers, Van Zyl, Salama and Tshukutswane at the BrandZ Cape Town panel discussion.
    SA's first-ever BrandZ winners on the customer experience conversation

      6 Nov 2018

    9 tips to boost Black Friday and Cyber Monday sales
    9 tips to boost Black Friday and Cyber Monday sales

    6 Nov 2018

    These are SA's favourite loyalty programmes
    These are SA's favourite loyalty programmes

    2 Nov 2018

    When AI meets your shopping experience it knows what you buy - and what you ought to buy
    When AI meets your shopping experience it knows what you buy - and what you ought to buy

      29 Oct 2018

    #GoogleRetail: Learn from the past then act swiftly to win at retail
    #GoogleRetail: Learn from the past then act swiftly to win at retail

    25 Oct 2018

    Corporate content should be part of your DNA
    Corporate content should be part of your DNA

    Bizcommunity.com  24 Oct 2018

    5 technologies improving retail customer engagement
    5 technologies improving retail customer engagement

      24 Oct 2018

    Bizcommunity Recruitment in Africa Focus
    Bizcommunity Recruitment in Africa Focus

    Bizcommunity.com  23 Oct 2018

    Retail and etail to work as a team not the opposition
    Retail and etail to work as a team not the opposition

      23 Oct 2018

    Individualisation: The powerful trend shaping retail customer experience
    Individualisation: The powerful trend shaping retail customer experience

      18 Oct 2018

    Time to act on digital transformation
    Time to act on digital transformation

      17 Oct 2018

    New Smart Shopper benefits - points for petrol, cardless functionality and more
    New Smart Shopper benefits - points for petrol, cardless functionality and more

    16 Oct 2018

    Using tech to elevate the in-store customer experience
    Using tech to elevate the in-store customer experience

    16 Oct 2018

    Yuppiechef's foray into physical retail continues with flagship V&A opening
    Yuppiechef's foray into physical retail continues with flagship V&A opening

      15 Oct 2018

    The best Biz summer holiday (content) package ever!
    The best Biz summer holiday (content) package ever!

    Bizcommunity.com  15 Oct 2018

    Brace your business for the festive shopping season
    Brace your business for the festive shopping season

      11 Oct 2018

    The 29 industry winners of the 2018 Ask Afrika Orange Index. Image supplied.
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    10 Oct 2018

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    #ATFexpo2018: How to localise global trends for the SA consumer - Part 2
    #ATFexpo2018: How to localise global trends for the SA consumer - Part 2

     5 Dec 2018

    #ATFexpo2018: How to localise global trends for the SA consumer - Part 1
    #ATFexpo2018: How to localise global trends for the SA consumer - Part 1

     4 Dec 2018

    Customer experience is key to survive the e-commerce onslaught
    Customer experience is key to survive the e-commerce onslaught

    4 Dec 2018

    5 tips to equip your front-line staff for superior service
    5 tips to equip your front-line staff for superior service

    3 Dec 2018

    Role of sustainable packaging in brand preservation
    Role of sustainable packaging in brand preservation

    29 Nov 2018

    Understanding Black Friday and SA consumer behaviour - Part 2
    Understanding Black Friday and SA consumer behaviour - Part 2

     23 Nov 2018

    Vida e Caffè scoops top spot at Discovery Insure Partner Awards
    Vida e Caffè scoops top spot at Discovery Insure Partner Awards

    21 Nov 2018

    #AfricaCom2018: How to leapfrog when improving customer experience
    #AfricaCom2018: How to leapfrog when improving customer experience

     14 Nov 2018

    Safeguard your customer relationships this Black Friday
    Safeguard your customer relationships this Black Friday

     13 Nov 2018

    #ShopperInsights2019: Moving to frictionless commerce
    #ShopperInsights2019: Moving to frictionless commerce

     12 Nov 2018

    Social media mining: Critical to CX management in the digital age
    Social media mining: Critical to CX management in the digital age

     8 Nov 2018

    Why mobile is the gatekeeper of brand loyalty today
    Why mobile is the gatekeeper of brand loyalty today

     7 Nov 2018

    #GoogleRetail: No room for silos in omnichannel retail
    #GoogleRetail: No room for silos in omnichannel retail

     6 Nov 2018

    Viviers, Van Zyl, Salama and Tshukutswane at the BrandZ Cape Town panel discussion.
    SA's first-ever BrandZ winners on the customer experience conversation

     6 Nov 2018

    9 tips to boost Black Friday and Cyber Monday sales
    9 tips to boost Black Friday and Cyber Monday sales

    6 Nov 2018

    These are SA's favourite loyalty programmes
    These are SA's favourite loyalty programmes

    2 Nov 2018

    When AI meets your shopping experience it knows what you buy - and what you ought to buy
    When AI meets your shopping experience it knows what you buy - and what you ought to buy

     29 Oct 2018

    #GoogleRetail: Learn from the past then act swiftly to win at retail
    #GoogleRetail: Learn from the past then act swiftly to win at retail

    25 Oct 2018

    Corporate content should be part of your DNA
    Corporate content should be part of your DNA

     24 Oct 2018

    5 technologies improving retail customer engagement
    5 technologies improving retail customer engagement

     24 Oct 2018

    Bizcommunity Recruitment in Africa Focus
    Bizcommunity Recruitment in Africa Focus

     23 Oct 2018

    Retail and etail to work as a team not the opposition
    Retail and etail to work as a team not the opposition

     23 Oct 2018

    Individualisation: The powerful trend shaping retail customer experience
    Individualisation: The powerful trend shaping retail customer experience

     18 Oct 2018

    Time to act on digital transformation
    Time to act on digital transformation

     17 Oct 2018

    New Smart Shopper benefits - points for petrol, cardless functionality and more
    New Smart Shopper benefits - points for petrol, cardless functionality and more

    16 Oct 2018

    Using tech to elevate the in-store customer experience
    Using tech to elevate the in-store customer experience

    16 Oct 2018

    Yuppiechef's foray into physical retail continues with flagship V&A opening
    Yuppiechef's foray into physical retail continues with flagship V&A opening

     15 Oct 2018

    The best Biz summer holiday (content) package ever!
    The best Biz summer holiday (content) package ever!

     15 Oct 2018

    Brace your business for the festive shopping season
    Brace your business for the festive shopping season

     11 Oct 2018

    The 29 industry winners of the 2018 Ask Afrika Orange Index. Image supplied.
    2018 Ask Afrika Orange Index winners announced

    10 Oct 2018

    Hans Zachar, managing director: technology strategy, Accenture Africa.
    How African enterprises chart growth in the digital age

     9 Oct 2018

    E-commerce needs ERP
    E-commerce needs ERP

     9 Oct 2018

    Survey reveals most consumers have underwhelming digital experiences
    Survey reveals most consumers have underwhelming digital experiences

    8 Oct 2018

    Prepare your brand for retail disruption at Shopper Insights
    Prepare your brand for retail disruption at Shopper Insights

    5 Oct 2018

    7 tips for providing top-class shopper support in-store
    7 tips for providing top-class shopper support in-store

     3 Oct 2018

    How to stay afloat when fake online reviews could sink your business
    How to stay afloat when fake online reviews could sink your business

     27 Sep 2018

    Smart checkout tech to exceed $45bn transactions by 2023
    Smart checkout tech to exceed $45bn transactions by 2023

    25 Sep 2018

    A simpler, smarter life through AI
    A simpler, smarter life through AI

     19 Sep 2018

    Gartner reveals customer experience myths
    Gartner reveals customer experience myths

    19 Sep 2018

    6 top tips for effective customer engagement on mobile
    6 top tips for effective customer engagement on mobile

     18 Sep 2018

    Show more

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