CRM News

Subscribe & Follow

BizTrendsTV

RAPT BizTrendsTV: Heidi Patmore – Digital wallets: A gamechanger

Advertise your job vacancies

Improved inventory and procurement management in a South African context

Improved inventory and procurement management in a South African contextAnton Oosthuizen, QuickEasy Software

Unifying customer data is key to winning digital consumers

Unifying customer data is key to winning digital consumersKunal Badiani

Unifying customer data is key to winning digital consumers

Unifying customer data is key to winning digital consumers

By Kunal Badiani 3 days

How to drive customer engagement through data unification in SA

How to drive customer engagement through data unification in SA

By Kunal Badiani 25 Jun 2025

More news

Role of sustainable packaging in brand preservation

29 Nov 2018

Understanding Black Friday and SA consumer behaviour - Part 2

Understanding Black Friday and SA consumer behaviour - Part 2

Lullu Krugel, Christie Viljoen and Maura Feddersen 23 Nov 2018

Vida e Caffè scoops top spot at Discovery Insure Partner Awards

Vida e Caffè scoops top spot at Discovery Insure Partner Awards

21 Nov 2018

#AfricaCom2018: How to leapfrog when improving customer experience

#AfricaCom2018: How to leapfrog when improving customer experience

Leigh Andrews 14 Nov 2018

Safeguard your customer relationships this Black Friday

Safeguard your customer relationships this Black Friday

Wynand Smit 13 Nov 2018

#ShopperInsights2019: Moving to frictionless commerce

#ShopperInsights2019: Moving to frictionless commerce

Danette Breitenbach 12 Nov 2018

Social media mining: Critical to CX management in the digital age

Social media mining: Critical to CX management in the digital age

Julian Thomas 8 Nov 2018

Why mobile is the gatekeeper of brand loyalty today

Gareth Hawkey 7 Nov 2018

#GoogleRetail: No room for silos in omnichannel retail

#GoogleRetail: No room for silos in omnichannel retail

Lauren Hartzenberg 6 Nov 2018

Viviers, Van Zyl, Salama and Tshukutswane at the BrandZ Cape Town panel discussion.

SA's first-ever BrandZ winners on the customer experience conversation

Leigh Andrews 6 Nov 2018

9 tips to boost Black Friday and Cyber Monday sales

9 tips to boost Black Friday and Cyber Monday sales

6 Nov 2018

These are SA's favourite loyalty programmes

These are SA's favourite loyalty programmes

2 Nov 2018

When AI meets your shopping experience it knows what you buy - and what you ought to buy

When AI meets your shopping experience it knows what you buy - and what you ought to buy

Michael Milford and Gary Mortimer 29 Oct 2018

#GoogleRetail: Learn from the past then act swiftly to win at retail

#GoogleRetail: Learn from the past then act swiftly to win at retail

25 Oct 2018

Corporate content should be part of your DNA

Corporate content should be part of your DNA

Bizcommunity.com 24 Oct 2018

5 technologies improving retail customer engagement

5 technologies improving retail customer engagement

Eben Esterhuizen 24 Oct 2018

Bizcommunity Recruitment in Africa Focus

Bizcommunity Recruitment in Africa Focus

Bizcommunity.com 23 Oct 2018

Retail and etail to work as a team not the opposition

Retail and etail to work as a team not the opposition

Julia Ahlfeldt 23 Oct 2018

Individualisation: The powerful trend shaping retail customer experience

Individualisation: The powerful trend shaping retail customer experience

Ian Steyn 18 Oct 2018

Time to act on digital transformation

Time to act on digital transformation

Carmen Whateley 17 Oct 2018

New Smart Shopper benefits - points for petrol, cardless functionality and more

New Smart Shopper benefits - points for petrol, cardless functionality and more

16 Oct 2018

Using tech to elevate the in-store customer experience

Using tech to elevate the in-store customer experience

16 Oct 2018

Yuppiechef's foray into physical retail continues with flagship V&A opening

Yuppiechef's foray into physical retail continues with flagship V&A opening

Lauren Hartzenberg 15 Oct 2018

The best Biz summer holiday (content) package ever!

The best Biz summer holiday (content) package ever!

Bizcommunity.com 15 Oct 2018

Brace your business for the festive shopping season

Brace your business for the festive shopping season

Eben Esterhuizen 11 Oct 2018

The 29 industry winners of the 2018 Ask Afrika Orange Index. Image supplied.

2018 Ask Afrika Orange Index winners announced

10 Oct 2018

Hans Zachar, managing director: technology strategy, Accenture Africa.

How African enterprises chart growth in the digital age

Hans Zachar 9 Oct 2018

E-commerce needs ERP

E-commerce needs ERP

Bernard Ford 9 Oct 2018

Survey reveals most consumers have underwhelming digital experiences

Survey reveals most consumers have underwhelming digital experiences

8 Oct 2018

Prepare your brand for retail disruption at Shopper Insights

5 Oct 2018

Let's do Biz