Delegates wishing to take advantage of the early bird discount for the upcoming Hospitality Technology Conference & Exhibition 2013 taking place 24-25 April 2013 at the Indaba Hotel Fourways, have until today, 25 February 2013 to register. The discount is R1600 per delegate.
The two-day event features 18 speakers who will address some of the most pertinent issues that affect the hospitality industry.
Topics to be addressed include:
Emerging technology
How can the hospitality industry handle mobile madness?
Getting ahead by listening to your customer
ROI - why technology is more effective than the traditional voice of the customer
Marketing intelligence
Innovation to reduce your technology costs
Customer experience (CX) innovation
Business models and strategies
On-line reputation management
On-line reservation technology and channel management
Functions of property management systems
Running point-of-sale systems (POS)
Reservation systems
Seasonal planning for call centre periods
Retaining customers
Increasing customer loyalty
Information governance
Speakers
Philip Taylor, chairman, Hospitality Plus Mauritius Incorporated
Caleb Mabaso, executive, FEDHASA
Rob Sussman, CEO, Integr8it
Andrew Cook, CEO, Smoke Care Customer Solutions
Francois Vorster, MD, DigMe
Aldo van Tonder, solutions executive, Dac Systems
Rory Montogomery, sales executive, Hospitality Technology International
Daniel Munslow, COO, Talk2Us
Ben Thorpe, senior manager, PricewaterhouseCoopers
William Price, global manager: e-marketing, South African Tourism
Kamil Abdul, MD, Pam Golding Hospitality and Tourism
Brendon Williamson, CEO, Intercept Risk
Simon Bestbier, account director, Realm Digital
For more information, call Deborah Summers on +27 (0)11 803 0009 or email az.oc.as-ict@harobed.