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Digital News South Africa

VoIP available to MWeb customers

From 1 August 2012, MWeb has made its Voice over IP (VoIP) offering available for South African consumers. The service, MWeb Talk, will offer users free on-network calls to fellow users and cheap calls to landline and mobile phone numbers. This follows the success and demand of the ISP's existing VoIP products in recent months.
VoIP available to MWeb customers

"We have seen a noticeable transformation in users' internet behaviour, with consumers wanting services that complement their ADSL connectivity solution. We have seen good growth and by the end of the year will deliver over 100 million minutes on our VoIP platform," says Carolyn Holgate, GM of MWeb Connect, the ISP's consumer and small office/home office division.

The company has made significant investments in its infrastructure and VoIP has been prioritised on its network to ensure performance and stability of the Talk service for both businesses and consumers.

"Simple to set up"

"In addition to the high quality of the service, it is also simple to set-up and users should experience a significant reduction in their telephone bills. By implementing a VoIP service, consumers and small businesses can cut their monthly telecommunication bills by up to 55% to landline and mobile numbers," says Holgate.

With no subscription fee, existing customers can log into their account, register for the service and download the application for PC and Mac as well as mobile applications that turn an iPhone, Android and Nokia smartphone into a VoIP phone. Customers will also be able to purchase a Desktop VoIP Handset for R99 that will be HD voice ready and will support multi-extensions.

"We believe that VoIP is the future of telephony in South Africa and we are extremely excited to see the consumer market shift into the VoIP space," concludes Holgate.

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