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ICT Trends

Marketing & Media trends

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#BizTrends2021 - write them, own them, make them possible

There's never been a better time to rewrite the future or a better time to come on board to sponsor BizTrends...

Issued by Bizcommunity.com 14 Sep 2020

Traditional contact centres still crucial amid rise in digital channels

The rise in digital customer service channels has changed the way people interact with businesses and brands, but that does not mean it is the end for traditional contact centres...

8 Sep 2020

5 tech trends that will strengthen your bottom line

It is not only technological enhancements in companies' production that can make the bottom line better...

4 Sep 2020

5 emerging SaaS trends for your business

In the past few months, businesses around the world have embraced cloud technology to pivot and survive...

By Andrew Bourne 1 Sep 2020

#PulpNonFiction: Stranger than (science) fiction, how to get a head start on the future

In an age where fake news is a stranger to truth, and truth stranger than fiction, Bronwyn Williams provides insights as to why books and their authors are vital to understanding trends...

By Bronwyn Williams 3 Aug 2020

2020 has accelerated the importance of human touch in a contactless economy

The global Covid-19 pandemic has upended life as we know it and will most certainly have deep and lasting effects on society, business, governance and the economy at large...

By Bronwyn Williams 25 Jun 2020

3 energy trends for data centres

In 2017, a group of researchers estimated global data centres could use 25% of the world's electricity by 2025. This is more electricity than any country in the world...

22 May 2020

IDG reveals digital modernisation trends in SA

Dell Technologies recently announced new survey results looking at digital modernisation trends among South Africa's medium-size organisations...

21 Apr 2020

Top CX trends for CIOs to watch

Gartner predicts that by 2022, 70% of customer interactions will involve emerging technologies such as machine learning (ML) applications, chatbots and mobile messaging, up from 15% in 2018...

5 Mar 2020

#BlockchainAfrica: The impact of blockchain on the global economy

In 2020, many of the world's most influential business executives and policymakers are aware of blockchain's potential to turn the global economy around...

By Ilija Acimovic 4 Mar 2020

Reconnecting with humanity in a tech-filled world

Media keeps showing us pessimistic views of the future where it becomes all too easy to buy into the idea that tech is out to rob us of our humanity...

By Evan-Lee Courie 17 Feb 2020

#BizTrends2020: What does the African mobile consumer really want for the new decade?

The start of this new decade marks almost 10 years since the smartphone entered Africa...

By Lynette Hundermark 3 Feb 2020

#BizTrends2020: Imagine the impossible

In order to stay in business, one needs to stay abreast with technology and remain up to date with the latest innovations...

By Odette van der Haar 24 Jan 2020

#BizTrends2020: Educating Gen Alpha

In today's society, the youth are ageing at a faster rate than ever before. But are our educational facilitators ready for this, or are they in need of a reboot?

By Nicola Cooper 21 Jan 2020

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