Social Media Assistant

Job description

A creative, organised and tech-savvy Social Media Assistant to join our growing team. The ideal candidate is a digital native who enjoys content creation, understands social media trends and thrives in a fast-paced, collaborative environment.

What You Will Do

• Content Creation: Assist with developing engaging visual and video content (posts, stories, reels) across Instagram, Facebook, LinkedIn and other platforms
  

• Content Scheduling: Upload and schedule approved content using tools such as Meta Business Suite or Later
  

• Community Management: Monitor social platforms daily, respond to comments and messages and escalate queries where needed
  

• Reporting: Track engagement metrics, compile monthly reports and suggest ways to improve reach and engagement
  

• Campaign Support: Collaborate with the marketing team, designers and videographers on campaigns, events and promotions
  

• Brand and marketing administration: Maintenance and updating of the DAM on OneDrive

• • Support for all internal campaigns and events, such as, but not limited to, the month-end presentation, functions and events

• Learning and Development: Stay updated with social media trends, tools and best practices through ongoing training
  

What You Need

• Relevant qualification in Marketing, Communications, or Digital Media (advantageous)

• 1 - 2 years’ experience in social media management or digital marketing

• Strong understanding of platforms such as Instagram, Facebook, LinkedIn, TikTok and YouTube

• Proficiency in content creation tools: Canva, Adobe Express, or Figma

• Basic video and photo-editing skills (CapCut, Lightroom, etc.)

• Familiarity with analytics and ad management tools such as Meta Business Suite, TikTok Ads, or Google Ads (advantageous)

• Excellent written and verbal communication skills

• Strong attention to detail, time management and organisational abilities

Requirements

• Community Management

• Social Media

• Social Media Analytics