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Personalisation, and enhancing the hotel guest experience

Personalisation, and enhancing the hotel guest experience

26 Jul 2019

5 ways to drive growth through customer retention

5 ways to drive growth through customer retention

Kirsty Sharman 25 Jul 2019

85% of global consumers want omnichannel experiences - finds CMO Council study

85% of global consumers want omnichannel experiences - finds CMO Council study

25 Jul 2019

The future belongs to the fast

The future belongs to the fast

Dentsu 24 Jul 2019

3 steps towards 'glass boxing' your company with a Biz Press Office

3 steps towards 'glass boxing' your company with a Biz Press Office

Bizcommunity.com 23 Jul 2019

What CX can learn from the taxi industry

What CX can learn from the taxi industry

Ryan Falkenberg 22 Jul 2019

Register for the CMO Summit, free tickets available to Biz readers

Register for the CMO Summit, free tickets available to Biz readers

Bizcommunity.com 19 Jul 2019

Harness potential of data-driven tech to keep customers happy

Harness potential of data-driven tech to keep customers happy

19 Jul 2019

Image credit: Crew on Unsplash

From product to customer-centricity - how CX gives business the edge

Johan Lewies 19 Jul 2019

Why email marketing is still the most effective way to build customer relationships

Why email marketing is still the most effective way to build customer relationships

Everlytic 18 Jul 2019

Image credit: Charisse Kenion on Unsplash

Designing for B2B customer experience

Wade Fraser 17 Jul 2019

Why you shouldn't look down your nose at telesales work

Why you shouldn't look down your nose at telesales work

16 Jul 2019

Roan Mackintosh, commercial director at DQ&A

The road to marketing redemption is paved in data

Roan Mackintosh 16 Jul 2019

Image credit: Thought Catalog on Unsplash

Social media has made brands less relevant, not more

Estelle Nagel 15 Jul 2019

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