CRM, CX, UX News

Last 2 days|Last 7 days|Last 30 days

More news

SA Customer Satisfaction Index reveals preferred mobile network

SA Customer Satisfaction Index reveals preferred mobile network

5 Dec 2017

Is a little loyalty too much to ask for?

Is a little loyalty too much to ask for?

Romy Honneysett 23 Nov 2017

Techsys Digital awarded key Virgin Active platform

Techsys Digital awarded key Virgin Active platform

Techsys Digital 23 Nov 2017

Scopen’s global CEO Cesar Vacchiano and Johanna McDowell of IAS.

Getting to grips with the Scopen Agency Scope 2017

Leigh Andrews 22 Nov 2017

Why branding really matters

Why branding really matters

James Maposa 22 Nov 2017

BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy

BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy

Jessica Tennant 20 Nov 2017

Image credit: Pixabay - .

Google reveals findings of the 2017 Connected Consumer Study

20 Nov 2017

Image credit: Sean Prior - .

The rise of the emoji and the public rating system

Scott Cundill 20 Nov 2017

Designing for voice

Designing for voice

Adriaan Steyn, Dentsu 14 Nov 2017

Image credit: .

Ask Afrika Orange Index: Feeling customer service

Danette Breitenbach 13 Nov 2017

Image credit: Negative Space via

Data visualisation tools provide a view of the customer journey beyond marketing

Richard Mullins 13 Nov 2017

#AfricaCom: Mobile advertising - connecting brands to their customers

#AfricaCom: Mobile advertising - connecting brands to their customers

Juanita Pienaar 9 Nov 2017

Cundill captions this ‘London: It’s Silicon Valley on ice.’

#BehindtheSelfie with... Scott Cundill

Leigh Andrews 8 Nov 2017

Add value before self-promoting on social media

Add value before self-promoting on social media

Yolandi Allen 7 Nov 2017

Let's do Biz