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Why keeping your customers is now the smartest growth strategy
Cristelle Snyman
Your customers know when you’re faking it
Cristelle Snyman
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Never tell journos what you really think of them...
Microsoft’s PR firm recently accidently emailed its internal notes on Wired contributing editor Fred Vogelstein and how to work with him to Vogelstein himself. Yes, this really has happened, as reported on Techcrunch.com.
