Marketing isn't an optional extra

Interestingly enough, South Africa's lack of understanding of the value and necessity of marketing is something we can definitely blame on apartheid.

Because a particularly nasty commercial by-product of apartheid with which South African business continues to battle, is competition.

Back in the bad old days there really wasn't too much of it in our over-regulated and protected economy. Price collusion, cartels, monopolies and big fish swallowing little fish were the order of the day. Consumers were brainwashed by government never to complain and when a few did pluck up the courage, business basically told them to go and get stuffed. With monopolies, marketing simply isn't necessary.

Things are different now: a lot more competitive and unrestricted.

Optional extra

But, even so, I am hearing more and more foundering companies admitting that they really would have wanted to put more effort into marketing their products and services if only they had the money... As though marketing was some sort of optional extra.

It is quite staggering how many new and long established businesses, now finding themselves up against some stiff competition, refuse to accept that marketing is a fundamental necessity. Not only that, but a lot of them actually believe that they have some sort of divine right to succeed.

Which is about as arrogant as spending every cent you have on a top of the range BMW and then standing on the side of the road with a piece of cardboard begging for petrol money and expecting every passing motorist to be obliged to contribute.

Even more remarkable is quite how widespread the notion is that big companies such as Coca-Cola, Unilever and Pick 'n Pay spend vast sums on marketing just to flash their money about or generally show off. Believe me, they don't. They make every cent count and while the ill-informed see marketing as some sort of whimsical process involving a combination of smoke, mirrors and vast amounts of money, the Cokes and Unilevers of this world are doing nothing more than making well-considered investments for predictable returns.

Marketing is not a luxury to be enjoyed by those who can afford it. In this day and age of open markets and crippling competition it is as an essential element to any business as staff or capital equipment.

Learn from mistakes

Strange how we never seem to learn anything from past mistakes. Just a casual glance at South Africa's outright business failures or serious corporate stumbles in the past 10 years will show quite clearly that a lack of marketing played a significant role.

There is no doubt that when a new marketing representative body comes into being in this country it will need to give absolute top priority to marketing the discipline of marketing, instead of fannying about with organising awards ceremonies and other pointless pursuits!