P&G awards global print contract to Xerox

Xerox Office Services managed print services offering aims to help organisations drive cost out of IT and office infrastructure by managing document devices such as printers, copiers, and fax machines - controlling how and when documents are printed.

Working with Xerox, P&G has an opportunity to deliver substantial sustainability benefits in addition to cost savings and increased user satisfaction and reliability. P&G predicts it will reduce print-related power usage by 30% and paper consumption by 20-30% annually.

“Simplifying our global printing structure helps increase reliability and efficiency, transforming the way we work,” says Filippo Passerini, CIO and president, Global Business Services, P&G.

“This innovative initiative is one step on the journey to ‘go digital' and make our workplace more sustainable.”

Using Lean Six Sigma-based methodologies, Xerox Global Services will deliver an enterprise-wide strategy, expected to free up hundreds of minutes of employee time annually.

Xerox will provide on-site training to help P&G's employees manage the new print environment, including tips on how to reduce the time spent on print-related activities. The change management programme focuses on how best to support the staff during the transition in order to minimise disruptions.

Xerox will also create a Web portal for online learning and easy procurement of equipment, consumables and support for virtual employees.

The breadth of the P&G agreement is an example of how Xerox is extending its managed print services leadership across the global enterprise. According to Ken Weilerstein, VP research at Gartner, “Enterprise-wide document management continues to represent one of the most labour-intensive, inefficient and overlooked opportunities for companies to reduce cost and increase productivity.”

“We believe this agreement with P&G will be a benchmark for all companies to get more out of the print infrastructure they've invested in - from the print shop to remote locations,” says Stephen Cronin, president, Xerox Global Services. “Implementing managed print services allows P&G to concentrate on their core business and at the same time achieve sustainability objectives.”

"In South Africa, we have delivered similar and significant benefit to many of our managed print services customers, says Rob Abraham, MD of Bytes Document Solutions, distributor of Xerox products to 24 African countries.

"Bringing information overload and document management under control is a critical imperative for organisations today."