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South Africans are open to AI but still expect access to a person

Juliet Mogorosi

Why keeping your customers is now the smartest growth strategy

Cristelle Snyman

Your customers know when you’re faking it

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New Biz Press Offices

Field IQ has opened a Biz Press Office on Bizcommunity.com!

Field IQ combines market intelligence to help brands uncover gaps, fix the problems and drive measurable growth - a division of Field Force, Provantage’s Field Sales & Marketing specialist unit.

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VML Birdwatching at The Loeries | Episode 2: Katherine Madley on the state of retail

VML Birdwatching at The Loeries | Episode 1: Insights from the jury presidents

D-school Afrika at UCT’s 'Design Thinking Week' equips students for real-world challenges

D-school Afrika at UCT’s 'Design Thinking Week' equips students for real-world challengesHasso Plattner d-school Afrika

Woolworths plans to strengthen its private-label food offering with in2food deal

Woolworths plans to strengthen its private-label food offering with in2food deal

By Karabo Ledwaba 1 day

The era of creative builders: Rethinking the role of design

The era of creative builders: Rethinking the role of design

By Grant Campbell 27 Aug 2026

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Building what's next: Rehema Chege joins dentsu Kenya

Dentsu Building what's next: Rehema Chege joins dentsu Kenya

1 day

Why South Africa’s top companies advertise on BusinessTech

Broad Media Why South Africa’s top companies advertise on BusinessTech

1 day

Afda Durban films take centre stage at Power24 International Film Festival

Afda Afda Durban films take centre stage at Power24 International Film Festival

1 day

Location Bank launches PercepXion: the competitor view behind every location

Location Bank Location Bank launches PercepXion: the competitor view behind every location

2 days

WesBank returns as Headline Sponsor for 2026 New Generation Awards

WesBank New Generation Awards WesBank returns as Headline Sponsor for 2026 New Generation Awards

2 days

SlikourOnLife to turn the Nedbank IMC into a live music experiment

IMC Conference SlikourOnLife to turn the Nedbank IMC into a live music experiment

2 days

2026 Effie Awards South Africa grand jury announced

Association for Communication and Advertising 2026 Effie Awards South Africa grand jury announced

2 days

Does advertising still matter in the age of AI slop?

AAA School of Advertising Does advertising still matter in the age of AI slop?

2 days

Final call: Just 2 weeks left to enter the 2026 Future of HR Awards

Topco Media Final call: Just 2 weeks left to enter the 2026 Future of HR Awards

2 days

AI raises the bar for digital literacy

Pnet AI raises the bar for digital literacy

3 days

Marketing has changed. Why media planning must change with it

Nor Digital Communications Marketing has changed. Why media planning must change with it

3 days

Samro opens applications for the Music Creation Support Fund

SAMRO Samro opens applications for the Music Creation Support Fund

3 days

More news

Iwisa No.1 launches designer search for its 70th anniversary

Iwisa No.1 launches designer search for its 70th anniversary

21 Aug 2026

Supplied image

Iconic or generic? The battle over electric guitar culture's most famous silhouette

Heili Potgieter 20 Aug 2026

10 finalists ready to light up SA in Nando's Hot Young Designer 2026 edition

10 finalists ready to light up SA in Nando's Hot Young Designer 2026 edition

12 Aug 2026

Afda continues to shape the future of the creative economy

Afda continues to shape the future of the creative economy

Earle Holmes, Afda 12 Aug 2026

Barbie brings Whitney Houston’s iconic ‘80s style to life

Barbie brings Whitney Houston’s iconic ‘80s style to life

11 Aug 2026

DXD brings Design by Disruption to life through TBWA’s new identity

DXD brings Design by Disruption to life through TBWA’s new identity

TBWA 5 Aug 2026

Wearing his creative direction hat, South African designer Wanda Lephoto recently worked on a project for Soccer Bible and Adidas, showcasing Bafana Bafana’s 2026 World Cup kit in a three-chapter visual narrative mirroring the adidas three stripes, moving from street and Zulu heritage to everyday community life. Image credit:

#AfricaTextileTalks: Africa’s not new to sustainable fashion; it’s true to it

Maroefah Smith 3 Aug 2026

(R to l:) Think Creative Africa, co-founder/CCO, Nkgabiseng Motau, who represented South Africa on the Print and Publishing jury and McCann Joburg group head art director, Khethiwe Makhubo, who represented the country on the Direct Lions jury, will both be sharing their insights at the JHB Creative Circle Full Circle (Image: Lesley Svenson @ Bizcommunity)

Updated: #Cannes2026 | Creative Circle Full Circle JHB features Direct and Print Lions

28 Jul 2026

5 Middle East & Africa creatives are on the ADC Young Guns 24 jury (Image supplied)

5 Middle East & Africa creatives on ADC Young Guns 24 jury

28 Jul 2026

Pan Afrikan Design Week to debut in CPT in Oct '26

Pan Afrikan Design Week to debut in CPT in Oct '26

20 Jul 2026

#WoolworthsYouthMakers2026: Patns by Buhle shows how African-inspired design can scale

#WoolworthsYouthMakers2026: Patns by Buhle shows how African-inspired design can scale

Evan-Lee Courie 20 Jul 2026

Oja Display is an expressive display typeface inspired by the Oja, a traditional flute from Eastern Nigeria. Source: Type Director's Club.

Egyptian and Nigerian projects earn merit in global typography contest

Karabo Ledwaba 20 Jul 2026

Customers buy the reflection of themselves, not just the car. Orange sells the dream. Silver sells the tech, writes Ford Motor Company of Southern Africa head of marketing Tarryn Knight (Image supplied)

Ford's Tarryn Knight: "Silver is sensible, but Orange sells the dream"

Tarryn Knight 15 Jul 2026

Image supplied

Valpré’s new packaging reflects SA’s premium water trend

13 Jul 2026

Sanra, backed by the Mastercard Foundation have granted about $9.3m in loans and grants to creative businesses in Kenya (Image @ Impact Newswire

Kenya backs creative economy with $9.3m funding

8 Jul 2026

Image supplied.

The Shape of Us: Design Week South Africa 2026 applications now open

7 Jul 2026

Publicis Groupe Africa has announced the appointment of Gideon Khobane as managing director: Rest of Africa (excluding West Africa) (Image supplied)

Publicis Groupe Africa appoints managing director: Rest of Africa

2 Jul 2026

The songs include 26 tracks spanning the 1970s through the 2020s. Source: Coca-Cola.

Sprite puts iconic hip-hop lyrics on cans in US campaign

1 Jul 2026

Ring Magazine's campaign received a Silver Lion.

#Cannes2026 | Middle East secures Craft Lions as Africa misses out

Karabo Ledwaba 24 Jun 2026

Several South African agencies have been shortlisted at Cannes Lions (Image source: @ Media Marketing )

#Cannes2026 | Philipstown WireCar Grand Prix leads SA shortlist

Danette Breitenbach 23 Jun 2026

This was the only work from South Africa to be recognises. Source: Supplied.

Inside Allan Gray × Accenture Song SA’s A Seat at the Table

Karabo Ledwaba 22 Jun 2026

$African creatives discuss the importance of Cannes to Africa. Picture l to r: Yusuf Adejumo, creative director, TBWA\Concept Nigeria, Audrey Quaye creative director Innova DDB Ghana, Alex van Niekerk, executive creative director at TBWA\Ascent, Graham Cruikshanks, director of Africa operations at TBWA, Eric Mununuzi, chief creative Officer at TBWA\Uganda (Images supplied, composite by Ruth Cooper @ Bizcommunity)$

#Cannes2026 | Should Africa care about the Cannes Lions?

Danette Breitenbach 22 Jun 2026

KelTex founders Laetus Buberwa and Emeliana Said. Image supplied.

Tanzanian duo win H&M Foundation’s 2026 Global Change Award

18 Jun 2026

Image supplied.

The future of sustainable fashion is Africa at Twyg’s Africa Textile Talks

12 Jun 2026

The first Cannes Lions 2026 shortlists are out with Accenture Song and Edelman shortlisted (Image@ b9

#Cannes2026 | SA features in first shortlists

Danette Breitenbach 11 Jun 2026

MTN South Africa and M+C Saatchi Abel launch digital-first brand for a new generation

M+C Saatchi Abel 9 Jun 2026

Afrikan Design Thinking Convening 2026: 3 days of reflection, dialogue and design thinking in action

Afrikan Design Thinking Convening 2026: 3 days of reflection, dialogue and design thinking in action

Hasso Plattner d-school Afrika 5 Jun 2026

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