Queues | Bizcommunity

Queues | Bizcommunity

News

Beyond the hunt group: Why South African businesses are rethinking how calls are routed

Telecoms & Networks

Beyond the hunt group: Why South African businesses are rethinking how calls are routed

Issued by Voys 1 day

Social Development Minister Dina Pule speaking to Sassa beneficiaries during her oversight visit to the Delft office. Photo: Sindisiwe Tshona

Health & Social Welfare

Sassa: Pensioners complain to minister about deductions from their grants

Sindisiwe Tshona and Abonge Chiya 23 Sep 2026

Image credit: Sassa

Health & Social Welfare

Sassa’s automated SRD grant checks draw criticism from legal expert

16 Sep 2026

Newly appointed Minister of Social Development Dina Pule speaks to beneficiaries at the Sassa Bellville office on Thursday. Photos: Matthew Hirsch

Health & Social Welfare

“We are failing them” Sassa staff tell minister

Matthew Hirsch 17 Aug 2026

SA launches digital ETA to streamline international travel

Travel

SA launches digital ETA to streamline international travel

14 Aug 2026

Image source: wirestock from

Primary & Secondary Education

Over 210k Grade 1 and 8 applications logged in opening hours, GDE Reports

6 Aug 2026

Social grant beneficiaries have until 31 August to switch from the Sassa Gold Card to the Postbank Black Card. Archive photo: supplied

Health & Social Welfare

Sassa Gold Card: 280,000 people still need to switch

Marecia Damons 30 Jul 2026

Health & Social Welfare

Sassa announces August payment delay for beneficiaries under review

29 Jul 2026

Image credit: Sassa

Health & Social Welfare

From WhatsApp to queues and 350k reviews: Sassa to save R1.5bn

22 Jul 2026

Mr D helps South Africans get festivals done at Scatterlings Music Festival

Events

Mr D helps South Africans get festivals done at Scatterlings Music Festival

Issued by aHead Marketing Services 17 Jul 2026

Source: Reuters.

Economy

What is behind South Africa's anti-immigrant protests?

Tim Cocks 29 Jun 2026

Your dashboard is lying to you: Why brands keep missing the 1 trillion rands township economy

Advertising

Your dashboard is lying to you: Why brands keep missing the 1 trillion rands township economy

Kabelo Kale, Issued by The Media Krate 29 Jun 2026

When the spreadsheet becomes the system: How to stop ERP workarounds at the source

CRM, CX, UX

When the spreadsheet becomes the system: How to stop ERP workarounds at the source

Issued by Can!do 22 Jun 2026

The most expensive metre in retail is the one that leads to the till

Sales

The most expensive metre in retail is the one that leads to the till

Dieter Oelofse and Shaun Shehab 18 Jun 2026

Marketing

The platform your media plan is ignoring is already shaping what AI says about your brand

Musa Kalenga, Issued by Brave Group 18 Jun 2026

Order food your way at City Lodge Hotels with new Buzz App

Hospitality

Order food your way at City Lodge Hotels with new Buzz App

Issued by City Lodge Hotels 11 Jun 2026

Road freight sector calls for reforms to boost logistics performance

Logistics & Transport

Road freight sector calls for reforms to boost logistics performance

11 Jun 2026

The 2026 Kantar-Diva-Curve Report

Inclusion, Empowerment & Social Justice

The 2026 Kantar-Diva-Curve Report

Leigh Andrews and Carissa Poonsammy, Issued by Kantar 3 Jun 2026

Health & Social Welfare

Sassa grant beneficiaries urged to switch to Black Cards before end August

29 May 2026

Why ERP workflows get stuck – and what to do about it

Digital

Why ERP workflows get stuck – and what to do about it

Issued by Can!do 20 May 2026

Dis-Chem reimagines healthcare retail with Melrose Arch Health Hub

Retailers

Dis-Chem reimagines healthcare retail with Melrose Arch Health Hub

8 May 2026

Berenice Paulsen (left foreground) at the Bellville Sassa office in November 2025. We then that she had been trying for five months to help her sister Desiree Fredericks (right foreground), to get an Older Persons Grant. Archive photo: Marecia Damons

Health & Social Welfare

New Sassa system piloted in Bellville office

Marecia Damons 4 May 2026

Image credit: Sassa

Health & Social Welfare

Sassa digitises 70% of records, steps up fraud interventions

30 Apr 2026

Your dashboard is talking. Is anyone listening?

CRM, CX, UX

Your dashboard is talking. Is anyone listening?

Issued by Can!do 24 Apr 2026

There were long queues at the SASSA offices in Makhado last week as beneficiaries tried to find out what had happened to their grants. Photo: Thembi Siaga

Health & Social Welfare

Thousands of grants suspended after Sassa review process in Limpopo

Thembi Siaga 17 Apr 2026

Source: GroundUp/Postbank.

Banking

Postbank to resume black card rollout

Marecia Damons 1 Apr 2026

Image credit: on

Nursing

New Cipla and FirstRand partnership is making healthcare accessible again

25 Mar 2026

Google Maps is changing how people discover businesses. What multi-location brands need to do now

CRM, CX, UX

Google Maps is changing how people discover businesses. What multi-location brands need to do now

Issued by Social Places 20 Mar 2026

Africa’s first NVIDIA RTX PRO GPU Servers have landed

Internet

Africa’s first NVIDIA RTX PRO GPU Servers have landed

Issued by HOSTAFRICA 17 Mar 2026

#Newsmaker: Time Out South Africa's newly appointed MD Aisha Mohamed on building the next chapter

Lifestyle

#Newsmaker: Time Out South Africa's newly appointed MD Aisha Mohamed on building the next chapter

Evan-Lee Courie 17 Mar 2026

Capitec launches self-service Smart ID terminals

Services

Capitec launches self-service Smart ID terminals

9 Mar 2026

Hostex 2026 brings the industry together for 3 days of food, drink and hospitality in action

Events

Hostex 2026 brings the industry together for 3 days of food, drink and hospitality in action

Issued by Hostex 2026 2 Mar 2026

Sassa suspends 70,000 grant payments in crackdown

Health & Social Welfare

Sassa suspends 70,000 grant payments in crackdown

Marecia Damons 6 Feb 2026

#BizTrends2026 | Nerdware’s Lerato Mothopeng: Inclusive digital transformation for Africa

Digital

#BizTrends2026 | Nerdware’s Lerato Mothopeng: Inclusive digital transformation for Africa

Lerato Mothopeng 15 Jan 2026

Arielle Horwitz is the engineering manager at Halo Dot. Source: Supplied.

Technology

Why the future of retail calls for a checkout revolution

Arielle Horwitz 8 Jan 2026

What South Africa loved to eat in 2025, according to Uber Eats

Food & bev. services

What South Africa loved to eat in 2025, according to Uber Eats

18 Dec 2025

Cybersecurity in 2026: phishing surges, shadow AI grows

Cybersecurity

Cybersecurity in 2026: phishing surges, shadow AI grows

Beth Miller 17 Dec 2025

Source: Supplied

Logistics & Transport

Bakwena announces holiday traffic plans: What drivers need to know

9 Dec 2025

Immigration & Citizenship Law

Home Affairs launches new Home Affairs Citizenship Reinstatement Portal

26 Nov 2025

Festive chaos: How POS downtimes cost retailers millions every year

Sales

Festive chaos: How POS downtimes cost retailers millions every year

Fatima Khota 25 Nov 2025

Be on high alert this Black Friday, says consumer lawyer

Sales

Be on high alert this Black Friday, says consumer lawyer

14 Nov 2025

Source: Pexels.

Infrastructure & Utilities

How a major municipal utility cut call response rates from 36 to 16 hours in six months

Dzingira Matenga 12 Nov 2025

Galaxy KDay 2026 revealed: Sandringham Farm takes centre stage as the new festival home

Media

Galaxy KDay 2026 revealed: Sandringham Farm takes centre stage as the new festival home

Issued by Primedia Broadcasting 11 Nov 2025

Western Cape pensioners have petitioned government to increase their grants. Illustration: Lisa Nelson

Health & Social Welfare

Pensioners ask Parliament to increase grant to R5,000

Marecia Damons 11 Nov 2025

EBM Group dominates 2025 Footprint Awards

Retail Marketing

EBM Group dominates 2025 Footprint Awards

Issued by Taryn Louche Creative 3 Nov 2025

Source: X/@PRASA_Group

Infrastructure & Utilities

SA sets 2030 rail target, seeks private investment

27 Oct 2025

“Early cervical cancer detection enables women to receive appropriate medical care, leading to better survival rates," says Profmed’s Dr Moratwe Masima. Image supplied.

Oncology

Cervical cancer | Profmed’s Dr Moratwe Masima on prioritising prevention

Maroefah Smith 13 Oct 2025