Logistics & Transport
Instant delivery: How SA logistics is transforming to meet consumer demands
Robin Fredericks 25 Apr 2025
News
Logistics & Transport
Shifting expectations - steering through the logistics of change in South Africa
Pia Knežević 10 Mar 2025
Online Media
Why South Africa's top companies sponsor What's Next with Aki
Issued by Broad Media 3 Oct 2023
CRM, CX, UX
Infobip's 5 most important trends in CX and omnichannel communications for 2023
16 Jan 2023
Retail Marketing
Hyper personalisation, enhanced CX pivotal to Black Friday e-commerce campaigns
Kabelo Ngwane 24 Nov 2022
CRM, CX, UX
Africa's digital-native companies poised to unlock revenue growth
Olufunmilayo Okubena 7 Apr 2022
Inclusion, Empowerment & Social Justice
Infobip launches ESG arm for a sustainable future in tech
14 Jan 2022
Mobile & Apps
Why mobile network operators need to provide enhanced CX
Filip Filkovic, Martin Effiong 3 Dec 2021
Events & Conferencing
Why etailers are missing out on billions in sales: CEM Africa features latest SA Digital CX Report
Issued by CEM Africa 5 Nov 2021
Events & Conferencing
CEM Africa gathers who's who of e-commerce and CX gurus
Issued by CEM Africa 4 Nov 2021
CRM
Multichoice, Shoprite, Woolworths, Superbalist and others to share lessons in customer experience (CX) at CEM Africa in Nov
Issued by Kinetic Events 19 Oct 2021
CRM, CX, UX
How payment solutions are revolutionising WhatsApp and enhancing CX
Shaun van Rooyen 14 Jul 2021
Management & Leadership
How using a multi-channel approach can improve the employee experience for remote workforces
Dharshan Naidoo 15 Oct 2020
4th Industrial Revolution
Are we looking at 4IR for the customer communication game?
Douglas van Wyk 20 Aug 2020
