Results for Gartner

News

SaaS implementation is key to business survival
SaaS implementation is key to business survivalArticle

According to Gartner research, by 2020 all new entrants and 80% of historical vendors will offer subscription-based business models...

1 day ago

The rise of the new-age digital assistant experience
The rise of the new-age digital assistant experienceArticle

We have all had experiences with chatbots or digital assistants and automated phone services...

Craig Nel 20 May 2019

The human factor: a top insight from a CX Masterclass
The human factor: a top insight from a CX MasterclassArticle

Companies, from legacy to startup, multi-national to local, are all grappling with how to meet steeply rising customer experience (CX) expectations...

17 May 2019

10 culture hacks for digital transformation
10 culture hacks for digital transformationArticle

What if after the second time someone tabled a decision the meeting was automatically over? What if you replaced all PowerPoint presentations with short memos? What if instead of talking about how a drone could reshape the supply chain, you demonstrated a test flight?

13 May 2019

CEOs look for ways to sustain growth
CEOs look for ways to sustain growthArticle

Growth continues to top the list of CEO business priorities in 2019 and 2020, according to a recent survey of CEOs and senior executives by Gartner...

10 May 2019

55% of UK firms report cyber attacks
55% of UK firms report cyber attacksArticle

Even though there is no fool-proof way to stop cybercriminals, the technology exists to recover data instantly...

6 May 2019

Improving CX with AI
Improving CX with AIArticle

Better customer experience (CX), which leads to improved customer satisfaction, loyalty and advocacy, is a goal across many organisations...

6 May 2019

Most digital workplace initiatives will fail to establish new ways of working
Most digital workplace initiatives will fail to establish new ways of workingArticle

By 2021, only one-quarter of midsize and large organisations will successfully target new ways of working in 80% of their initiatives, according to Gartner, Inc. New ways of working include distributed decision-making, virtual and remote work, and redesigned physical workspaces...

2 May 2019

8 supply chain technology trends to watch
8 supply chain technology trends to watchArticle

With supply chains becoming increasingly globalised and more complex, organisations should know all parties in their supply chain network and trust them...

25 Apr 2019

Hey Siri! Why are food retailers so slow to embrace technology?
Hey Siri! Why are food retailers so slow to embrace technology?Article

Your own voice will likely become the most significant focus for food retailers and restaurants over the next little while. Voice searches are increasingly becoming the norm...

Sylvain Charlebois 23 Apr 2019

How is AI changing business in 2019?
How is AI changing business in 2019?Article

Artificial Intelligence implementation is set to increase in businesses between 2019 and 2020...

Tarun Gurjal 9 Apr 2019

AI-powered chatbots make buying insurance painless
AI-powered chatbots make buying insurance painlessArticle

A global survey from Gartner shows that 40% of companies have deployed artificial intelligence (AI) in some part of their business, up from just 10% four years ago...

8 Apr 2019

The future of app development is multi-experience
The future of app development is multi-experienceArticle

Mobile apps are projected to have the most impact on business success by 2020...

5 Apr 2019

SECaaS provides a cloud-based game changer
SECaaS provides a cloud-based game changerArticle

Security-a-a-Service (SECaaS) is not an entirely new concept...

5 Apr 2019

How AR and VR will transform the retail experience
How AR and VR will transform the retail experienceArticle

Augmented reality (AR) and virtual reality (VR) have the potential to shake up the customer experience by individualising retailers' offers and enabling customers to visualise products in different settings. By 2020, 100 million consumers will shop in AR online and in-store, according to Gartner...

Fundisiwe Maseko 4 Apr 2019

10 strategic technologies impacting higher education in 2019
10 strategic technologies impacting higher education in 2019Article

Gartner has identified the top 10 strategic technologies impacting higher education in 2019...

2 Apr 2019

Control+Z your data
Control+Z your dataArticle

As the world celebrates World Backup Day on Sunday, 31 March, it's worth taking stock of archiving...

Brian Pinnock 29 Mar 2019

The benefits of ML and User Entity Behaviour Analytics
The benefits of ML and User Entity Behaviour AnalyticsArticle

The cost of cybercrime is rapidly outpacing our ability to keep up, but can machine learning add value to cybersecurity?

Doros Hadjizenonos 25 Mar 2019

The benefits of hyperconverged infrastructure
The benefits of hyperconverged infrastructureArticle

The technology industry is changing, and Information Technology (IT) managers are demanding more and more from infrastructure...

22 Mar 2019

Building a new BI point of view
Building a new BI point of viewArticle

In a data-rich world, business intelligence (BI) must move past static information and siloed analyses...

14 Mar 2019

Is your organisation customer centric?
Is your organisation customer centric?Article

By the year 2020, poor customer experiences will destroy 30% of digital business projects. Will yours be one of them? What does it mean to be customer-centric?...

14 Mar 2019

A smart approach to solving multi-cloud storage challenges
A smart approach to solving multi-cloud storage challengesArticle

Statistics gathered from the Gartner Symposium held in Cape Town in September 2018, stated that 60% of South African organisations use cloud services today...

Hayden Sadler 12 Mar 2019

Forget business as usual, build a brand ecosystem
Forget business as usual, build a brand ecosystemArticle

Marketers need more than just optimised ad spend and clever campaigns to thrive in fast-changing times. We need thinkers who are prepared to shift business as usual...

Lisa Steingold 7 Mar 2019

Security and Risk Management Trends for 2019
Security and Risk Management Trends for 2019Article

Gartner has identified seven emerging security and risk management trends that will impact security, privacy and risk leaders in 2019 and beyond...

6 Mar 2019

New perspectives, panoramas and possibilities for enterprise applications
New perspectives, panoramas and possibilities for enterprise applicationsArticle

Digital twins, AI-driven automation and blockchain will all change how companies see themselves...

Christian Pedersen 27 Feb 2019

Growth opportunities for African telecoms operators
Growth opportunities for African telecoms operatorsArticle

While the telco industry may have seen its traditional revenue streams decline further in 2018...

Mariam Abdullahi 27 Feb 2019

Global smartphone sales stalled in Q4 2018
Global smartphone sales stalled in Q4 2018Article

Global sales of smartphones to end users stalled in the fourth quarter of 2018, totalling 408.4 million units...

21 Feb 2019

Cultivating a connected world with emerging technology
Cultivating a connected world with emerging technologyArticle

December 2018 marked a major milestone: for the first time, more than half of the world's population was connected to the internet...

Jim Holland 21 Feb 2019

Disaster recovery is dead
Disaster recovery is deadArticle

We live in fast times. So fast in fact that a recent Google study showed that over half of users will abandon a website if it takes longer than three seconds to load...

Eran Brown 21 Feb 2019

5 branding and packaging trends R&D managers need to know
5 branding and packaging trends R&D managers need to knowArticle

If 2018 was the year of limited-edition packaging and personalisation (think FIFA World Cup 2018), 2019 promises to be the year of retro designs and futuristic formulations...

20 Feb 2019

10 Data and Analytics Technology Trends for 2019
10 Data and Analytics Technology Trends for 2019Article

Augmented analytics, continuous intelligence and explainable artificial intelligence (AI) are among the top trends in data and analytics technology...

19 Feb 2019

By 2021, CIOs could be responsible for culture change
By 2021, CIOs could be responsible for culture changeArticle

In an era of continuous change, a proactive and adaptive culture is a critical asset and CIOs will play a key role in establishing the right mindsets and practices...

12 Feb 2019

4 CRM marketing trends to ignite 2019
4 CRM marketing trends to ignite 2019Article

Never has the emphasis on customer centricity been more rampant than it is in the era of the connected customer who, thanks to technology, has become more powerful and vocal than ever before, marking only the beginning of an era where failure to listen equals a rapid demise of your brand...

Sugeshni Subroyen 12 Feb 2019

Gartner predicts increased adoption of mobile-centric biometric authentication
Gartner predicts increased adoption of mobile-centric biometric authenticationArticle

By 2022, Gartner predicts that 70% of organisations using biometric authentication for workforce access will implement it via smartphone apps...

11 Feb 2019

Global IT spending to reach $3.8tn in 2019
Global IT spending to reach $3.8tn in 2019Article

Worldwide IT spending is projected to total $3.76 trillion in 2019, an increase of 3.2% from 2018...

29 Jan 2019

Boost employee productivity using technology
Boost employee productivity using technologyArticle

One way of boosting your employees' productivity is by adopting new technologies...

Brendan McAravey 24 Jan 2019

Looking at the purpose of digital in 2019
Looking at the purpose of digital in 2019Article

It's 2019, and at the beginning of every year, everyone from major consultancies to futurists tries to predict what's to come in the world of business and technology...

16 Jan 2019

Tech trends and predictions your small business needs to know in 2019
Tech trends and predictions your small business needs to know in 2019Article

Digital transformation is well and truly underway, both in business and across our daily lives...

Colin Timmis 15 Jan 2019

Gartner's 10 CIO resolutions for 2019
Gartner's 10 CIO resolutions for 2019Article

It's the beginning of a new year - the time for CIOs to take stock of their personal development goals for 2019...

15 Jan 2019

2019 predictions: The CIO will govern
2019 predictions: The CIO will governArticle

Silos - the word seemingly depicts a neat environment where things tick along or one where everything is operating in disparate chaos, the left hand clueless as to what the right hand is doing...

Wynand Smit 11 Jan 2019

Connecting data to deliver an exceptional customer experiences
Connecting data to deliver an exceptional customer experiencesArticle

It takes months to find a customer and only seconds to lose one, or so the saying goes. These days, however, it might be more like milliseconds.

Shawn Sipman 10 Jan 2019

Gartner predicts 25% of workers to use VEAs daily by 2021
Gartner predicts 25% of workers to use VEAs daily by 2021Article

By 2021, Gartner predicts that 25% of digital workers will use a virtual employee assistant (VEA) on a daily basis...

9 Jan 2019

In-house legal spend shifts toward technology
In-house legal spend shifts toward technologyArticle

Heading into 2019, corporate legal departments expect to spend less on outside counsel but more on legal IT systems and software...

2 Jan 2019

Warren Moss is the founder and CEO of Demographica.
#BizTrends2019: The importance of the shift to post-modern marketingArticle

How can a disruptive company rely on traditional, pre-modern marketing thinking to drive home the values of their 21st-century brand?

Warren Moss 24 Dec 2018

Juanita Pienaar, editorial assistant and content creator, Bizcommunity.
#BizTrends2019: Don't make your customers typeArticle

The problem with personalised messaging is time. The solution is to automate and, beyond bots, the solution is voice. Because if you are looking to provide the ultimate in convenience and seductiveness to your customers, don't make them type...

Juanita Pienaar 20 Dec 2018

AI and the future of customer experience
AI and the future of customer experienceArticle

Anyone can paint a big vision, but very few turn it into economic success for their customers, partners and themselves...

Adriaan van Staden 20 Dec 2018

#BizTrends2019: It's time to make honey
#BizTrends2019: It's time to make honeyArticle

The buzzwords that hummed into 2018 are about to get louder as we move into 2019...

Chris Ogden 13 Dec 2018

How AI-powered chatbots are unlocking business value
How AI-powered chatbots are unlocking business valueArticle

Since the term "AI" was first coined by cognitive scientist Richard McCarthy and his team in preparation for the 1956 Dartmouth AI Conference, machines that can demonstrate human-like intelligence have been...

Rudeon Snell 13 Dec 2018

The culture of data - knowing, rather than just storing
The culture of data - knowing, rather than just storingArticle

Over the past few years, it's become a habit for organisations to collect and retain as much data as possible...

Nigel Tozer 13 Dec 2018

Why human interaction is still relevant in growing hospitality
Why human interaction is still relevant in growing hospitalityArticle

"Today, there are roughly 124 different roles available across food & beverage, housekeeping, front office and chef departments. This industry is possibly the most diverse environment to cater to varied personality types, and this won't change much in the future."

11 Dec 2018

Next >
System.Web.UI.Html32TextWriter