News
Marketing & Media
CEM Africa gathers who's who of e-commerce and CX gurus
Marketing & Media
#CEM19: Experiment and break the norm in CX, fail forward fast
Leigh Andrews 8 Aug 2019
Marketing & Media
#CEM19: Once you've lost consumers' trust, how do you re-establish it? KPMG responds
Leigh Andrews 5 Aug 2019
Marketing & Media
#CEM19: Learn how to build trust, nurture great CX from a surfing 'guardian angel'
Leigh Andrews 6 Aug 2019
Marketing & Media
#CEM19: How government is reducing red tape in the experience economy
Leigh Andrews 31 Jul 2019
Marketing & Media
#CEMAfrica2018: Why customer loyalty is becoming a thing of the past and what to do about it
Leigh Andrews 3 Aug 2018
Marketing & Media
#CEMAfrica2018: Why we need to talk about emotion in the boardroom
Leigh Andrews 1 Aug 2018
Marketing & Media
#CEMAfrica2018: Why CX is the only competitive advantage left
Leigh Andrews 1 Aug 2018
Marketing & Media
#CEMAfrica2018: "Customer experience is the next competitive battlefield"
Leigh Andrews 31 Jul 2018
Marketing & Media
#CEMAfrica2017: CX predictions for the future, action to take TODAY
Leigh Andrews 16 Aug 2017
Marketing & Media
[CEM Africa Summit] Social customer engagement as a social business enabler
Leigh Andrews 29 Jul 2015
Marketing & Media
[CEM Africa Summit] Employee satisfaction = customer satisfaction
Leigh Andrews 28 Jul 2015
Marketing & Media
[CEM Africa Summit] CEM for the tech-enabled African future
Leigh Andrews 27 Jul 2015