CRM, CX, UX South Africa

World PR Day

Africa declaration to PR professionalisation launches

Natalia Rosa on why AI is making strategic communications more valuable than ever

Robin Fredericks

Trust is PR’s greatest currency in the age of the prosumer

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Richfield digital experience earns the Mark Awards 2026 shortlisting

Richfield digital experience earns the Mark Awards 2026 shortlistingSo Interactive

Shaping the future of CX at the Africa CX Conference & Awards 2026

Shaping the future of CX at the Africa CX Conference & Awards 2026

15 Jul 2026

Woolies' new MyDifference Plus revamps loyalty rewards with cashback, goals and app-based offers

Woolies' new MyDifference Plus revamps loyalty rewards with cashback, goals and app-based offers

7 Jul 2026

Company news

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Hot Cares helps protect both elephants and communities with R79,000 donation to Elephants Alive

HOT 102.7FM Hot Cares helps protect both elephants and communities with R79,000 donation to Elephants Alive

19 hours

From pain to possibility: East Coast Radio and Busamed change 3 lives

East Coast Radio From pain to possibility: East Coast Radio and Busamed change 3 lives

20 hours

Play Room unveils Roomie at Gold Reef City

The Rooms Network Play Room unveils Roomie at Gold Reef City

21 hours

702 Jozi My Jozi Walk the Talk 2026: United to alleviate homelessness in Johannesburg

Primedia Broadcasting 702 Jozi My Jozi Walk the Talk 2026: United to alleviate homelessness in Johannesburg

21 hours

The evidence behind the applause

TruthsetsOnline.com The evidence behind the applause

21 hours

#WPRD2026 | Trust is PR’s greatest currency in the age of the prosumer

Havas Johannesburg #WPRD2026 | Trust is PR’s greatest currency in the age of the prosumer

3 days

Jacaranda FM's Good Morning Angels raises R2,3m to give 23 South Africans the gift of sound

Jacaranda FM Jacaranda FM's Good Morning Angels raises R2,3m to give 23 South Africans the gift of sound

3 days

Basetsana Kumalo, Bryan Habana and more to speak at the Mancosa Jacaranda FM Business Breakfast

Jacaranda FM Basetsana Kumalo, Bryan Habana and more to speak at the Mancosa Jacaranda FM Business Breakfast

16 Jul 2026

Red Bull Symphonic 2026: Raising the bar again

Howard Audio Red Bull Symphonic 2026: Raising the bar again

16 Jul 2026

Maintaining digital momentum post Digital Maturity Survey

Incubeta Maintaining digital momentum post Digital Maturity Survey

16 Jul 2026

How South Africa's youth are rewriting the marketing playbook

Matte BLK How South Africa's youth are rewriting the marketing playbook

16 Jul 2026

More news

(Image source: © 123rf )

Accelerated enterprise demand leads WPP’s AI-driven transformation unit

2 Jul 2026

CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX

CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX

CEM Africa Summit 29 Jun 2026

WPP Enterprise Solutions has signed a strategic collaboration agreement with AWS to operationalise agentic AI for brands (Image source: © 123rf )

Delivering AI systems at the speed and scale to meet consumer demand

25 Jun 2026

When the spreadsheet becomes the system: How to stop ERP workarounds at the source

When the spreadsheet becomes the system: How to stop ERP workarounds at the source

Can!do 22 Jun 2026

CA&S Group advances digital commerce strategy with investment in TDMC

CA&S Group advances digital commerce strategy with investment in TDMC

TDMC 18 Jun 2026

Anthony Chavez has joined LinkedIn as chief product officer. Source: LinkedIn.

LinkedIn names Anthony Chavez CPO for marketing and sales solutions

4 Jun 2026

Managing incentives and competitions the right way

Managing incentives and competitions the right way

Caxton Media 3 Jun 2026

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Your customers are unreliable narrators — and your segmentation is built on it

Greg Streatfield 27 May 2026

Exclusive: Consumers embrace digital ecosystems cautiously, prioritising trust over convenience

Exclusive: Consumers embrace digital ecosystems cautiously, prioritising trust over convenience

Tshepo Moila 26 May 2026

The human paradox: The faster AI advances, the more human connection matters

The human paradox: The faster AI advances, the more human connection matters

Charne Munien, Rogerwilco 19 May 2026

On relationships, not results: What an 8.2 Radar survey really reflects

On relationships, not results: What an 8.2 Radar survey really reflects

Daniel Malherbe, Lumico 14 May 2026

MMA South Africa Next! Conference 2026: Driving growth in modern marketing

12 May 2026

Maps provides 5 year record of consumer behaviour

7 May 2026

FNB eBucks and other local brands triumph at 2026 International Loyalty Awards

7 May 2026

#BizTrends | Spend Trend 2026 Part 2: Consumers adopt value-seeking spending strategies

Danette Breitenbach 7 May 2026

How Lumico and Lava Lamp Lab built a high-impact website for the Tygerberg Hospital Children’s Hospital

Lumico 24 Apr 2026

Your dashboard is talking. Is anyone listening?

Can!do 24 Apr 2026

SA's leading HubSpot partner, MO Agency ranks 16th globally for HubSpot sold and implemented

Luke Marthinusen, MO Agency 23 Apr 2026

SA’s largest multi-partner rewards programme rebrands as Lifestyle Rewards

Lifestyle Rewards 17 Apr 2026

Communication integration and automation

Celerity.chat 14 Apr 2026

Bizcommunity repositions for the future

Bizcommunity.com 1 Apr 2026

Bridging the CIO and CFO divide: How South African business can approve AI with confidence

Helm 1 Apr 2026

5 ways AI is transforming CX

Terena Chetty 27 Mar 2026

Africa is not just chatting; it is closing deals

Megan du Toit, Dentsu 26 Mar 2026

The 'experience economy' has arrived as consumers' expectations shift

Adheesh Ori 25 Mar 2026

Whitepaper reveals 85% of South African consumers hooked on loyalty programmes

20 Mar 2026

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