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Kfm 94.5 opens nominations for Best of the Cape Awards 2025

Kfm 94.5 opens nominations for Best of the Cape Awards 2025

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Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

How to drive customer engagement through data unification in SA

How to drive customer engagement through data unification in SAKunal Badiani

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Musk announces changes to ad rules on X

27 Jun 2025

Shaun Shehab, lead solutions engineer at Ecentric, says the refund process holds untapped potential to enhance customer experience (Image supplied)

Taking the pain out of the refund function for retailers and customers

By Shaun Shehab 20 Jun 2025

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Saving and investing choices of the SA consumer class

BrandMapp Saving and investing choices of the SA consumer class

1 day

Baking media effectiveness into your video marketing strategy

Google Baking media effectiveness into your video marketing strategy

1 day

Why South Africa’s top companies advertise on BusinessTech

Broad Media Why South Africa’s top companies advertise on BusinessTech

1 day

How to break the data deadlock to unlock marketing profits

Incubeta How to break the data deadlock to unlock marketing profits

1 day

Measurement that matters: Turning omnichannel campaigns into real-world results

Vicinity Media Measurement that matters: Turning omnichannel campaigns into real-world results

2 days

Dentsu Zambia turns billboards into backpacks in bold sustainability move

Dentsu Dentsu Zambia turns billboards into backpacks in bold sustainability move

2 days

Reflections on World Press Freedom Day amid rising online attacks on journalists

Media Development and Diversity Agency Reflections on World Press Freedom Day amid rising online attacks on journalists

2 days

2025 Bookmark Awards poised to go next level with Rainmaker Media at the sponsorship helm

IAB South Africa 2025 Bookmark Awards poised to go next level with Rainmaker Media at the sponsorship helm

2 days

Kfm 94.5 adds to lineup and welcomes Grandmaster Ready D: A new era of sound begins

Primedia Broadcasting Kfm 94.5 adds to lineup and welcomes Grandmaster Ready D: A new era of sound begins

2 days

Heineken Beverages powers sustainability at scale with WhatsApp innovation from Techsys Digital

Techsys Digital Heineken Beverages powers sustainability at scale with WhatsApp innovation from Techsys Digital

2 days

MultiChoice’s 2025 ESG Report shows progress toward a sustainable, inclusive, empowered Africa

MultiChoice MultiChoice’s 2025 ESG Report shows progress toward a sustainable, inclusive, empowered Africa

2 days

The Afda Experimental Festival 2025 goes live!

Afda The Afda Experimental Festival 2025 goes live!

2 days

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Customer Experience Africa Awards (CXAs) calls for entries

20 Jun 2025

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa 18 Jun 2025

Clients and partners came together for the event.

How Santam and Incubeta shattered growth targets through smart data

Karabo Ledwaba 17 Jun 2025

Sunshinegun expands offering with full-service digital capability

Sunshinegun expands offering with full-service digital capability

Sunshinegun 6 Jun 2025

Liezel Jonkheid is the director and founder of the Consumer Psychology Lab. Source: Supplied.

Transform your business culture through customer experience

Liezel Jonkheid 6 Jun 2025

Leading with courage and conviction to shape the future of CX

Leading with courage and conviction to shape the future of CX

Jeané van Greunen, Helm 3 Jun 2025

Temu highlighted at Google I/O 2025

Temu highlighted at Google I/O 2025

2 Jun 2025

Sunshinegun awards UX/UI Design scholarship to Masego Matlotleng

Sunshinegun awards UX/UI Design scholarship to Masego Matlotleng

Sunshinegun 29 May 2025

All about YOU! Putting YOU in YOUth Month on Biz!

All about YOU! Putting YOU in YOUth Month on Biz!

Bizcommunity.com 20 May 2025

7 benefits of customer reviews and how to get more

7 benefits of customer reviews and how to get more

Domains.co.za 7 May 2025

Ocean Basket’s first burger? Head of food, Alet Kilchenmann, serves up menu innovation

Ocean Basket’s first burger? Head of food, Alet Kilchenmann, serves up menu innovation

Danette Breitenbach 6 May 2025

Helm wins for AI and automation at the Business Excellence Awards

Helm wins for AI and automation at the Business Excellence Awards

Helm 30 Apr 2025

Source: © 123rf Melanie Campbell, Rapt Creative says in today’s hyper-fragmented, choice-saturated marketplace, loyalty doesn’t just happen, it’s engineered

6 ways to build brand loyalty that lasts

Melanie Campbell 17 Apr 2025

Dheeraj Gowrie, Executive: Assurance, at Frogfoot Networks. Image supplied

Is it the end of traditional CX and the rise of consumer dictatorship?

Dheeraj Gowrie 9 Apr 2025

Source:

Digital footprints not as reliable as believed, warns new marketing study

Karabo Ledwaba 3 Apr 2025

What if true growth was measured in moments, not numbers?

What if true growth was measured in moments, not numbers?

YOUKNOW Technologies 3 Apr 2025

Subaru South Africa and ghd expand digital partnership with Algorithm

Subaru South Africa and ghd expand digital partnership with Algorithm

Algorithm Agency 28 Mar 2025

You built a great website, but my agent doesn’t care!

You built a great website, but my agent doesn’t care!

Andre Fredericks, Sanlam Fintech 28 Mar 2025

Adidas South Africa has appointed Kate Woods as general manager. Image supplied

Adidas SA appoints Kate Woods as general manager

19 Mar 2025

Source:

Unlock hidden revenue: How to turn your data into a profit powerhouse

Gil Sperling 18 Mar 2025

Liezel Jonkheid is director and founder of the Consumer Psychology Lab. Source: Supplied.

The hidden pitfalls of relying solely on NPS and CSAT scores

Liezel Jonkheid 12 Mar 2025

Source:

Google’s 2025 Hustle Academy applications now open

12 Mar 2025

Author: Henda Scott, senior UX writer at Helm

Accelerating action against gender bias in AI

Henda Scott, Helm 12 Mar 2025

Why brands should stop hiding from their customers

Why brands should stop hiding from their customers

BrandLove 6 Mar 2025

YOUKNOW Technologies adds HubSpot CRM to its premium technology stack

YOUKNOW Technologies adds HubSpot CRM to its premium technology stack

YOUKNOW Technologies 4 Mar 2025

Marcel Swain, newly appointed managing director at dentsu X

Marcel Swain joins dentsu X to redefine brand engagement in South Africa

Dentsu 3 Mar 2025

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