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Is the foundation of South Africa's digital consumer universe truly secure?

Is the foundation of South Africa's digital consumer universe truly secure?

Innovation in incentives and loyalty

Innovation in incentives and loyalty

By Andrew Solomon 12 Mar 2026

Kero partners with Dotgo

Kero partners with Dotgo

4 Mar 2026

Company news

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For South Africans, being online and living life have become the same thing

KLA For South Africans, being online and living life have become the same thing

13 hours

On the Dot Door2Door: New research findings 2026

On the Dot On the Dot Door2Door: New research findings 2026

13 hours

South African businesses before vs after advertising with MyBroadband – the results

Broad Media South African businesses before vs after advertising with MyBroadband – the results

14 hours

Hot 102.7FM surges to 710,000 regular listeners, expanding its commercial footprint in Gauteng

HOT 102.7FM Hot 102.7FM surges to 710,000 regular listeners, expanding its commercial footprint in Gauteng

1 day

Dr Pepe Marais launches One Word: The Power of Simplicity in a Complex Business World

Joe Public Dr Pepe Marais launches One Word: The Power of Simplicity in a Complex Business World

1 day

Africa’s creator boom gets a system: Dentsu X unveils The Creator Catalyst

Dentsu Africa’s creator boom gets a system: Dentsu X unveils The Creator Catalyst

1 day

It’s here! The 22nd Suncoast East Coast Radio Big Walk returns

East Coast Radio It’s here! The 22nd Suncoast East Coast Radio Big Walk returns

1 day

BBC Studios expands footprint with French‑language launch of BBC Earth in Africa with Canal+

Duma Collective BBC Studios expands footprint with French‑language launch of BBC Earth in Africa with Canal+

1 day

20 years of Gagasi FM

Gagasi FM 20 years of Gagasi FM

1 day

As AI becomes the norm, humanity becomes the advantage

Advertising Media Forum As AI becomes the norm, humanity becomes the advantage

2 days

GL events unveils new furniture range designed for modern exhibitions and events

GL events South Africa PTY (LTD)GL events unveils new furniture range designed for modern exhibitions and events

2 days

Africa rewrites retail media - lagging brands lose ground

Dentsu Africa rewrites retail media - lagging brands lose ground

2 days

More news

Neglecting customer experience is stunting small business growth

Neglecting customer experience is stunting small business growth

Liezel Jonkheid 2 Mar 2026

Features added vs loyalty encouraged: The real power of technology in channel incentives

Features added vs loyalty encouraged: The real power of technology in channel incentives

Gordon Wilson, Achievement Awards Group 26 Feb 2026

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Evan-Lee Courie 11 Feb 2026

CX outsourcing is shifting from scale to strategic outcomes

CX outsourcing is shifting from scale to strategic outcomes

Clinton Cohen 11 Feb 2026

Avatar appoints MD, promotes from within

10 Feb 2026

Converge Africa 2026 confirms latest headline sponsors

Converge Africa 2026 confirms latest headline sponsors

Converge Africa 10 Feb 2026

Preparing for the change that a digital transformation project triggers

Preparing for the change that a digital transformation project triggers

Can!do 9 Feb 2026

Woolworths introduces MyDifference: A new era in customer loyalty

Woolworths introduces MyDifference: A new era in customer loyalty

5 Feb 2026

South Africa’s Gugu Mthembu, the chief marketing officer for Telkom, has been named Cannes jury president for Creative Business Transformation (Image source: © Forbes Africa )

#CannesLions2026 | Gugu Mthembu named jury president

4 Feb 2026

Dentsu SSA doubles down on business transformation with key appointments

Dentsu SSA doubles down on business transformation with key appointments

Dentsu 3 Feb 2026

So Interactive launches Richfield’s future-ready platform

So Interactive launches Richfield’s future-ready platform

So Interactive 30 Jan 2026

The CMO Council’s chief content officer Tom Kaneshige says the CMO role is being rewritten in real time to match a world that no longer behaves predictably (Image supplied)

#BizTrends2026 | Tom Kaneshige on how CMOs seized strategy in an age of chaos

Tom Kaneshige 22 Jan 2026

Liezel Jonkheid, Director and Founder of the Consumer Psychology Lab. Image supplied

The future of CX: Why trust and empathy will drive consumer loyalty

Liezel Jonkheid 22 Jan 2026

Scopen President, Cesar Vacchiano, gives four shifts that together créate a single underlying mandate for 2026: relearn the consumer map (Image supplied)

#BizTrends2026 | Scopen President, Cesar Vacchiano: Less is more

Cesar Vacchiano 21 Jan 2026

Bruce von Maltitz, CEO of 1Stream. Image supplied

Are you ready for the CX evolution? Here are the top 5 trends for 2026

Bruce von Maltitz 21 Jan 2026

Publicis Groupe’s chief strategy & integration officer, Jonty Fisher says get ready for a much more synthetic world (Image supplied)

#BizTrends2026 | Publicis Groupe’s Jonty Fisher: A much more synthetic world

Jonty Fisher 20 Jan 2026

Adheesh Ori, senior director within Accenture Song, South Africa says the South African automotive landscape is clearly evolving, not only through technology or electrification, but in the mindset of the customer behind the purchase (Image source: © 123rf )

Meeting the South African modern car buyers where the customer experience matches the expectation

Adheesh Ori 8 Jan 2026

Arielle Horwitz is the engineering manager at Halo Dot. Source: Supplied.

Why the future of retail calls for a checkout revolution

Arielle Horwitz 8 Jan 2026

Mike Saunders, CEO of Digitlab explains the findings of the third annual State of Digital Survey (Image supplied)

It’s a golden age of business data - or is it?

Mike Saunders 10 Dec 2025

Riaz Galant

The ROI of customer loyalty: why retention eats acquisition for breakfast

Riaz Galant, Achievement Awards Group 8 Dec 2025

Image supplied

Why great CX isn't about more channels, but smarter integration

24 Nov 2025

The partnership playbook: How strategic alliances are rewriting customer retention rules in SA

The partnership playbook: How strategic alliances are rewriting customer retention rules in SA

Michelle Geere, AdBot 21 Nov 2025

Confidence: The key differentiator for banking brands

12 Nov 2025

Liezel Jonkheid, Director and Founder of the Consumer Psychology Lab. Image supplied

How resolving issues can turn first-time buyers into loyal customers

Liezel Jonkheid 12 Nov 2025

In the final RAPT BizTrendsTV episode of the year, we turn the tables on trends, as host (Left) Bronwyn Williams moves from host to guest, interviewed by Bizcommunity editor, (Right) Danette Breitenbach (Image composite by Ruth Cooper © Bizcommunity)

RAPT BizTrendsTV | The Headline Act: Turning the tables

11 Nov 2025

NiCE and iNOVO named lead sponsor for CEM Africa Johannesburg and The CX Africa Awards 2025

NiCE and iNOVO named lead sponsor for CEM Africa Johannesburg and The CX Africa Awards 2025

CEM Africa Summit 10 Nov 2025

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