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#BizTrends2018: Connecting travel brands in a meaningful way
#BizTrends2018: Connecting travel brands in a meaningful way

Travel marketing and PR is still evolving quite quickly - every year bringing a new tool or method into the mix. The mantra for professionals in this industry right now is integration and meaningful connections...

By Natalia Rosa 15 Jan 2018

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Ten steps to create an accurate hotel income budget

There are so many influencing factors to consider when setting a budget. It is a lengthy, but worthwhile exercise. The aim is always to: grow the business, set a realistic budget and get it as accurate as possible.

By Theresa Prins 9 Jan 2018

The handy travel companion amplifying hotel service and guest experience
The handy travel companion amplifying hotel service and guest experience

Wednesday, 5 December, saw the launch of the 'handy' device into the South African market as a means to revolutionise travel and the hotel industry...

By Robin Fredericks 14 Dec 2017

Tink Labs' handy revolutionises hospitality industry, experiences for travellers in Africa
Tink Labs' handy revolutionises hospitality industry, experiences for travellers in Africa

Created by founder and CEO of Tink Labs, Terence Kwok, handy is more than just platform to interact with hotels, it enables guests to have a hassle-free travel experience...

By Robin Fredericks 8 Dec 2017

Can independent hotels afford not to be revenue savvy?
Can independent hotels afford not to be revenue savvy?

Revenue management, although a well-established discipline in the industry for more than a decade, is a misunderstood, if not entirely absent concept in many hotels...

By Theresa Prins 7 Dec 2017

#BigConnect: Bridging the travel brand, influencer gap in destination marketing
#BigConnect: Bridging the travel brand, influencer gap in destination marketing

With the aim to connect influencers and travel brands, as well as address travel and destination marketing in South Africa, the Big Connect 2017 saw a conversation spark between influencers and travel brands, which included...

By Robin Fredericks 28 Nov 2017

The importance of culinary tourism to travel destinations
The importance of culinary tourism to travel destinations

Modern-day travellers are more experiential in all aspects of their journey; from cultural immersion to local food sampling, a trend that has become a major influence in the growth of travel destinations...

By Josephine Wawira 22 Nov 2017

Jochem Wijnands (Image Supplied)
TRVL: Shaking up the online travel industry with Jochem Wijnands

TRVL is a peer-to-peer booking platform that gives everyone access to the travel agent world. We chat to founder and CEO Jochem Wijnands about his new startup that is set to cause a stir in the travel industry...

By Cari Coetzee 17 Nov 2017

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US revokes economic sanctions against Sudan: What it means for hospitality businesses

News of the revocation of economic sanctions against Sudan by the United States government is music to the ears of businesses and investors interested in Africa's third largest country...

By Josephine Wawira 18 Oct 2017

#EntrepreneurMonth: Handcrafting bespoke luxury experiences across Africa with the Holts
#EntrepreneurMonth: Handcrafting bespoke luxury experiences across Africa with the Holts

Concepts Collection creates unforgettable luxury experiences. We chat to Christina and Richard Holt to find out how it all started and what it takes to run one of the leading luxury brands in SA...

By Cari Coetzee 16 Oct 2017

#EntrepreneurMonth: At the forefront of customer feedback and online reputation management
#EntrepreneurMonth: At the forefront of customer feedback and online reputation management

How can establishments in the hospitality industry manage the masses of online reviews and reviewers out there? This is where Go Review, launched by Social Places, comes in...

By Cari Coetzee 10 Oct 2017

Hotel bookings: Reviews and seamless payment methods take lead as drivers in online purchase
Hotel bookings: Reviews and seamless payment methods take lead as drivers in online purchase

An analysis of the Q3 Customer Behavior and Online Trends released by Jumia Travel, reveals insights into customer shopping habits and forecasts predictions for online hotel bookings...

By Josephine Wawira 9 Oct 2017

Is CRM dead in the travel industry?
Is CRM dead in the travel industry?

How can the idea of Customer Relationship Management (CRM) still be relevant in travel when today's consumers are in the driving seat and ‘manage' how and when they wish to engage with us?

By Craig Byren 20 Sep 2017

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#InnovationMonth: Mobile, the future of guest engagement

With the use of smartphones to book hotel rooms increasing significantly over the past years, Ankerdata has partnered with ConnectHotel to bring SA a customised mobile concierge and booking application...

By Cari Coetzee 15 Sep 2017

Olumara Camp (Image Supplied)
Exploring Kenya's Masai Mara through the eyes of a hotelier

Kenya boasts of diverse destinations that remain major attractions for tourists from across the world. From the classic wildlife safaris

By Josephine Wawira 14 Sep 2017

#THINCAfrica: Developing Africa's hospitality professionals of the future
#THINCAfrica: Developing Africa's hospitality professionals of the future

Associate Dean and Professor at ESL, Dr Achim Schmitt, participated in a panel discussion on HR and education issues in the hospitality industry at the THINC Africa conference...

By Cari Coetzee 13 Sep 2017

#InnovationMonth: Is Pruvo the hotel industry's next big disruption?
#InnovationMonth: Is Pruvo the hotel industry's next big disruption?

We received word of an Israeli startup that is causing a stir in the hotel bookings industry. Pruvo enables travellers to rebook the same hotel room for a cheaper price...

By Cari Coetzee 12 Sep 2017

#THINCAfrica: Dealing with hotel development challenges in Africa
#THINCAfrica: Dealing with hotel development challenges in Africa

Rishabh Thapar sat down with a group of panellists at THINC Africa 2017 to discuss challenges in hotel development...

By Robin Fredericks 6 Sep 2017

The role of online travel in unlocking Africa's tourism potential
The role of online travel in unlocking Africa's tourism potential

In today's globally digital world, tourism related businesses are striving to position themselves on the online map. The travel sector is one that has, over the years, evolved in its online presence...

By Josephine Wawira 30 Aug 2017

Enver Duminy, CEO, Cape Town Tourism
Cape Town Tourism one of the top 25 tourism websites in the world

The site's user experience is outstanding, and that use of rich content such as video and tapping into global travel trends are what contribute to the site's success...

By Enver Duminy 22 Aug 2017

#WomensMonth: Changing the meetings industry game with Nina Freysen-Pretorius
#WomensMonth: Changing the meetings industry game with Nina Freysen-Pretorius

We chat to Nina Freysen-Pretorius who recently secured her spot on the Successful Meetings magazine's annual list of 25 outstanding professionals who have had a significant impact on the meetings industry...

By Cari Coetzee 21 Aug 2017

Sweet treats and creative eats - Tessa's Bakery opens in Cape Town
Sweet treats and creative eats - Tessa's Bakery opens in Cape Town

On an ordinary Tuesday afternoon, the very extraordinary Tessa's Bakery opened the doors of its brand new store. The ‘Made like Mom's' bakery chose a unique location in Milnerton, Cape Town, opting to stay near to the loyal client base they've built up...

By Angie White 17 Aug 2017

#WomensMonth: The woman behind Table Mountain
#WomensMonth: The woman behind Table Mountain

Wahida Parker was appointed as Table Mountain Cableway's MD in June 2016. A little more than a year later, we chat to her about her time with Table Mountain Cableway...

By Cari Coetzee 16 Aug 2017

Simone Kuhn, Business Development Manager for Africa & Indian Ocean, Carlson Rezidor Hotel Group
#WomensMonth: In the business development driving seat with Simone Kuhn

We chat to Simone Kuhn, Carlson Rezidor Hotel Group's business development manager for Africa and Indian Ocean and one of Africa's Top 100 Women in Tourism...

By Cari Coetzee 14 Aug 2017

Five things to consider when hiring a travel blogger
Five things to consider when hiring a travel blogger

Having someone skilled in the industry to tell your story can help you unearth a world full of potential guests. Here are five tips to consider before hiring a travel blogger...

By Phindiwe Nkosi 2 Aug 2017

Vusa Zaya, Rémy Martin brand ambassador
Exploring Rémy Martin's Eau-de-Vie

Rémy Martin brand ambassador, Vusa Zaya gives us a taste of what it takes to be a brand ambassador in the world of Cognac and what promoting the brand entails...

By Juanita Pienaar 18 Jul 2017

Go & Travel directors from left: Dale Barrow, Sam Bradley, Duane Stacey
G&T: Grabbing the tourism industry's eye with authentic travel content

Through connecting all role players in the tourism industry, Go & Travel (G&T) ventures to find the best travel stories from around the globe and ensure they are told in an exciting and informative way...

By Cari Coetzee 18 Jul 2017

Skills in demand: IT opportunities in tourism
Skills in demand: IT opportunities in tourism

Tourism is full of opportunities for tech-savvy youngsters, from those who love IT and want to work in that field specifically to those who combine IT with the desire to develop businesses and startups...

By Enver Duminy 14 Jul 2017

Andrew Shelton, Managing Director, Cheapflights
Cheapflights Compass Report 2017 shows challenge is the mother of opportunity

We chat to the MD of Cheapflights to mine some insights from the Compass Report 2017...

By Cari Coetzee 13 Jul 2017

WorkTripper: Putting business-ready accommodation bookings to the test
WorkTripper: Putting business-ready accommodation bookings to the test

It was only a matter of time before an online booking platform dedicated to business travel saw the light of day in SA. We got word of the new business-ready accommodation booking platform, WorkTripper and decided to put it to the test...

By Cari Coetzee 4 Jul 2017

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