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Amidst fears of possible food shortages and the like, businesses are considering more urgent things - like who will answer the office phone if we are all asked to stay home for a few weeks? And how will my call centre keep operating if no-one is allowed into it?
Technology can help, in a number of ways, says John Woollam, CEO of Euphoria Telecom.
“Remote and/or mobile working are well understood but have not been adopted widely in South Africa to date,” he says.
“Aside from providing an option for companies looking to manage the impact of Coronavirus, mobile/remote working also offers opportunities to keep employees off congested roads during peak hours, provide them with flexible work hours that enable higher quality of life, and reduce expensive office space costs by moving some workers home permanently.”
Here’s how you can do this for your business:
Managing a remote/mobile workforce is no longer the daunting task it was ten years ago. With modern technology, many companies elect to work virtually - only ever meeting online or for a quarterly or annual get together.
For more traditional organisations this could be an opportunity to explore more flexible work hours, to meet the needs of their employees and work around ongoing considerations like load shedding and high traffic volumes.