Loyalty | Bizcommunity

Loyalty | Bizcommunity

News

Takealot reclaims top spot in KLA’s Quarterly Buzz rankings

Trends

Takealot reclaims top spot in KLA’s Quarterly Buzz rankings

Issued by KLA 23 Apr 2026

Branding

4 ways the “belief economy” is reshaping brand growth

Chelsea Lodewyk 23 Apr 2026

African retail’s future hinges on tech-driven consumer insights

CRM

African retail’s future hinges on tech-driven consumer insights

Blessed Hwaire 23 Apr 2026

The invisible competitors

Advertising

The invisible competitors

Rosemary Baronetti, Issued by M+C Saatchi Abel 23 Apr 2026

Ocean Basket steps into 'unchartered waters' with its new app

Technology

Ocean Basket steps into 'unchartered waters' with its new app

21 Apr 2026

#WorldEarthDay: The FMCG industry’s journey to reducing carbon footprint

ESG

#WorldEarthDay: The FMCG industry’s journey to reducing carbon footprint

22 Apr 2026

Physical retail stores aren't disappearing, just evolving

Retail

Physical retail stores aren't disappearing, just evolving

22 Apr 2026

New rules redefine travel procurement for SA government

Tourism & Travel

New rules redefine travel procurement for SA government

20 Apr 2026

Marketing

The cashback arms race: Why your loyalty programme is a brand tax

Mosa Ntwampe, Issued by Brave Group 20 Apr 2026

Vredenburg Manor House elevates service excellence through 7-day training with Sam Hospitality

Tourism

Vredenburg Manor House elevates service excellence through 7-day training with Sam Hospitality

Issued by Sam Hospitrain Training 17 Apr 2026

SA’s largest multi-partner rewards programme rebrands as Lifestyle Rewards

Lifestyle

SA’s largest multi-partner rewards programme rebrands as Lifestyle Rewards

Issued by Lifestyle Rewards 17 Apr 2026

Culture as a competitive edge: How reputation shapes industry leadership

Commercial & Industrial

Culture as a competitive edge: How reputation shapes industry leadership

Andrew Velleman (CEO) and Guillaume Thaumiaux (CFO), Issued by Stone 16 Apr 2026

Shop2Shop and SallyPOS unite to close the gap for informal traders and formal sector operators

Retail Services

Shop2Shop and SallyPOS unite to close the gap for informal traders and formal sector operators

15 Apr 2026

Consumers adopt smarter tactics to battle rising grocery bills

Retail

Consumers adopt smarter tactics to battle rising grocery bills

15 Apr 2026

The short-term trap. Why your performance marketing is leaking loyalty

Marketing

The short-term trap. Why your performance marketing is leaking loyalty

Mathabatha Sexwale, Issued by Brave Group 15 Apr 2026

Philip Cohen of Fofum Brands gives insight into how are doubling down on loyalty while consumers are switching more than ever. (Image: )

Marketing

Loyalty marketing is solving the wrong problem

Philip Cohen 14 Apr 2026

B-well’s 'Buy only what you need' refill model gains traction in townships

Retail

B-well’s 'Buy only what you need' refill model gains traction in townships

13 Apr 2026

Source: Supplied. Waldo Marcus, director at TPN Credit Bureau.

Property

Rental increases above 4% no longer sustainable for most tenants, report finds

13 Apr 2026

Simba's iconic chips get a bold makeover

Packaging

Simba's iconic chips get a bold makeover

10 Apr 2026

EXCLUSIVE: The rise of AI-driven hyper-personalisation loyalty programmes

Banking & Finance

EXCLUSIVE: The rise of AI-driven hyper-personalisation loyalty programmes

Salomon Erasmus 10 Apr 2026

Seamless shopping: AI helps transform shopping convenience

Technology

Seamless shopping: AI helps transform shopping convenience

9 Apr 2026

EXCLUSIVE: Data shows how penny-pinching South Africans are hunting for their best basket

Retail

EXCLUSIVE: Data shows how penny-pinching South Africans are hunting for their best basket

Tshepo Moila 8 Apr 2026

Navigating global retail trends for local success in 2026

Trends

Navigating global retail trends for local success in 2026

Peter Ludi 8 Apr 2026

Consumers are loyal to benefits, not brands

Marketing

Consumers are loyal to benefits, not brands

Issued by Caxton Media 8 Apr 2026

Rethinking retail is now crucial for consumers and independent retailers

Retailers

Rethinking retail is now crucial for consumers and independent retailers

Ed von Gericke 7 Apr 2026

City Lodge Hotels partners with Edgars Club for more savings!

Tourism

City Lodge Hotels partners with Edgars Club for more savings!

Issued by City Lodge Hotels 31 Mar 2026

Capitec joins Comic Con to elevate pop culture engagement in SA

Events

Capitec joins Comic Con to elevate pop culture engagement in SA

1 Apr 2026

Woolworths introduces 4 concepts, one integrated experience at Sandton Gate Precinct

Retailers

Woolworths introduces 4 concepts, one integrated experience at Sandton Gate Precinct

31 Mar 2026

Local papers deliver unmatched reach into the Afrikaans-speaking market

Newspapers

Local papers deliver unmatched reach into the Afrikaans-speaking market

Issued by Caxton Media 31 Mar 2026

Business lessons we’ve learned from 20 years in the industry

Mental health

Business lessons we’ve learned from 20 years in the industry

Issued by Sonja Smith Elite Funeral Group 30 Mar 2026

One app or 47? The battle for digital simplicity in SA's retail sector

Technology

One app or 47? The battle for digital simplicity in SA's retail sector

André de Wet 30 Mar 2026

Branding

Top brands boost SA's economy with R771bn

27 Mar 2026

Artificial intelligence is reshaping customer experience at every touchpoint, but brands that win will be those that balance smart automation with genuine human connection. (Image supplied)

Artificial Intelligence

5 ways AI is transforming CX

Terena Chetty 27 Mar 2026

Africa is not just chatting; it is closing deals

Digital

Africa is not just chatting; it is closing deals

Megan du Toit, Issued by Dentsu 26 Mar 2026

Romance, adventure, and horror collide in April's film lineup

Film

Romance, adventure, and horror collide in April's film lineup

Daniel Dercksen 26 Mar 2026

Convenience retail is saving forecourts from fuel-driven decline

FMCG

Convenience retail is saving forecourts from fuel-driven decline

26 Mar 2026

TFG partners with PayJustNow for in-store payment flexibility

Banking & Finance

TFG partners with PayJustNow for in-store payment flexibility

25 Mar 2026

The 10-person agency team is becoming one person with a laptop

Marketing

The 10-person agency team is becoming one person with a laptop

Mathabatha Sexwale, Issued by Brave Group 25 Mar 2026

Black Friday-Cyber Monday 2026 strategy starts with data

Research

Black Friday-Cyber Monday 2026 strategy starts with data

Issued by DUO Marketing + Communications 25 Mar 2026

The 'experience economy' has arrived as consumers' expectations shift

Trends

The 'experience economy' has arrived as consumers' expectations shift

Adheesh Ori 25 Mar 2026

Crisis isn’t the time to improvise

PR & Communications

Crisis isn’t the time to improvise

Keke Matlou, Issued by Incentive Travel & Events 24 Mar 2026

The hidden costs behind e-commerce convenience

E-commerce

The hidden costs behind e-commerce convenience

Nancy Dusani 24 Mar 2026

What Takealot’s House of Beauty says about the future of retail

Retail

What Takealot’s House of Beauty says about the future of retail

Evan-Lee Courie 24 Mar 2026

New Gen 2026: The architecture of marketing and tech leadership

Marketing

New Gen 2026: The architecture of marketing and tech leadership

Issued by New Gen Awards 23 Mar 2026

Refinery marks 10 years with expanded impact on everyday fashion

Fashion & Homeware

Refinery marks 10 years with expanded impact on everyday fashion

20 Mar 2026