Loyalty | Bizcommunity

Loyalty | Bizcommunity

News

Hot 102.7FM surges to 710,000 regular listeners, expanding its commercial footprint in Gauteng

Radio & Audio

Hot 102.7FM surges to 710,000 regular listeners, expanding its commercial footprint in Gauteng

Issued by HOT 102.7FM 5 hours

EXCLUSIVE | Pep's R95bn success story: How dignity drives retail innovation

Retailers

EXCLUSIVE | Pep's R95bn success story: How dignity drives retail innovation

James Townsend 6 hours

Vol. 08 - Welcome to On the Dot Insights Newsletter

Printing

Vol. 08 - Welcome to On the Dot Insights Newsletter

Issued by On the Dot 24 Nov 2025

Vol. 07 - Welcome to On the Dot Insights Newsletter

Printing

Vol. 07 - Welcome to On the Dot Insights Newsletter

Issued by On the Dot 30 Oct 2025

Why data protection is the new currency for consumer trust in 2026

CRM

Why data protection is the new currency for consumer trust in 2026

Lungelo Dlamini 13 Mar 2026

Inside the luxury economy: Why cash isn't your golden ticket anymore

Sales

Inside the luxury economy: Why cash isn't your golden ticket anymore

13 Mar 2026

Social Media

How Instagram addictiveness lawsuit could reshape social media – platform design meets product liability

Carolina Rossini 12 Mar 2026

Your campaign was dead before it launched

Marketing

Your campaign was dead before it launched

Mathabatha Sexwale, Issued by Brave Group 12 Mar 2026

Ziphindiwe Ngcobo is the department executive for marketing at Isuzu Motors South Africa. Source: Supplied.

Marketing

Marketing needs its human layer back

Ziphindiwe Ngcobo 12 Mar 2026

Innovation in incentives and loyalty

Marketing

Innovation in incentives and loyalty

Andrew Solomon, Issued by Achievement Awards Group 12 Mar 2026

Dentsu Creative SA’s content excellence sparks major ABC growth for TFG

Magazines

Dentsu Creative SA’s content excellence sparks major ABC growth for TFG

Issued by Dentsu 12 Mar 2026

The quiet paradox: Media's lack of executive attention

Media

The quiet paradox: Media's lack of executive attention

Bongi Mvuyana 12 Mar 2026

Controlling your loyalty channel leads to better customer insights

CRM

Controlling your loyalty channel leads to better customer insights

Len Lubbe 11 Mar 2026

Annique Rooibos celebrates 55 years as a pioneer in skincare innovation

Health & Beauty

Annique Rooibos celebrates 55 years as a pioneer in skincare innovation

11 Mar 2026

Collaborative strategies needed to unlock SA's franchising potential

Franchising

Collaborative strategies needed to unlock SA's franchising potential

10 Mar 2026

SA's FMCG brands adapt to health and convenience strategies

FMCG

SA's FMCG brands adapt to health and convenience strategies

10 Mar 2026

How SMEs can use AI for product development

SMEs

How SMEs can use AI for product development

Jeremy Lang, Issued by Business Partners Limited 10 Mar 2026

Natascha Torres, head of digital media strategy at iqbusiness examines the power of micro communities (Image source: © 123rf )

Media

The power and relevance of micro communities for B2B brands

Natascha Torres 6 Mar 2026

Branding

Deep trust, strong brands: 9 South African banks in Brand Finance’s global top 500

5 Mar 2026

Edgars claims title sponsor for school hockey on SuperSport Schools

ESG

Edgars claims title sponsor for school hockey on SuperSport Schools

4 Mar 2026

Death of the ‘open brief’ and the generative AI fix

Marketing

Death of the ‘open brief’ and the generative AI fix

Mathabatha Sexwale, Issued by Brave Group 3 Mar 2026

Shoprite delivers 7.1% revenue growth amid festive deflation with customer-first strategy

Banking & Finance

Shoprite delivers 7.1% revenue growth amid festive deflation with customer-first strategy

3 Mar 2026

VoxComm issues call for agencies to transform business models in response to AI

Advertising

VoxComm issues call for agencies to transform business models in response to AI

Issued by Association for Communication and Advertising 3 Mar 2026

Neglecting customer experience is stunting small business growth

CRM

Neglecting customer experience is stunting small business growth

Liezel Jonkheid 2 Mar 2026

PR runs the world

PR & Communications

PR runs the world

Nkateko Khosa, Issued by Brave Group 2 Mar 2026

Global survey showcases industry's commitment to multi-tech connected packaging

Research

Global survey showcases industry's commitment to multi-tech connected packaging

26 Feb 2026

Transforming township economies: The digital future of SA's SME retailers

Informal Retailing

Transforming township economies: The digital future of SA's SME retailers

26 Feb 2026

CRM, CX, UX

#BizTrends2026 | Oppo's Avashnee Moodley: How belonging is rewriting brand loyalty

Avashnee Moodley 26 Feb 2026

Features added vs loyalty encouraged: The real power of technology in channel incentives

CRM, CX, UX

Features added vs loyalty encouraged: The real power of technology in channel incentives

Gordon Wilson, Issued by Achievement Awards Group 26 Feb 2026

Luke Oliver, head of food at Mr D

Food & bev. services

State of the food nation: What South Africa is really ordering right now

Issued by aHead Marketing Services 25 Feb 2026

#BizTrends2026 | Boom Group’s Nigel Matthews: Advertising to humans requires humanity

Advertising

#BizTrends2026 | Boom Group’s Nigel Matthews: Advertising to humans requires humanity

Nigel Matthews 24 Feb 2026

A new voice, a familiar standard. Award winning Hot 102.7FM welcomes Alan Khan

Radio & Audio

A new voice, a familiar standard. Award winning Hot 102.7FM welcomes Alan Khan

Issued by HOT 102.7FM 23 Feb 2026

Nathan Reddy, founder and chairman of Grid Worldwide says when it comes to creativity, meaning matters (Image supplied)

Advertising

#BizTrends2026 | Grid Worldwide’s Nathan Reddy: The evolution of creativity, why meaning matters

Nathan Reddy 20 Feb 2026

Branding

Still swiping right on brand love?

Issued by icandi CQ 20 Feb 2026

Dis-Chem's market share increases, thanks to its innovative rewards system

Retailers

Dis-Chem's market share increases, thanks to its innovative rewards system

20 Feb 2026

Kaya 959 has announced the appointment of Tumi Rabanye as its new head of marketing (Image supplied)

Radio & Audio

Tumi Rabanye comes home to Kaya

20 Feb 2026

10 years of Starbucks in SA: A coffee journey with CEO Adrian Maizey

Food & bev. services

10 years of Starbucks in SA: A coffee journey with CEO Adrian Maizey

Evan-Lee Courie 23 Feb 2026

Mr D accelerates multi-category retail strategy with Absolute Pets partnership

Food & bev. services

Mr D accelerates multi-category retail strategy with Absolute Pets partnership

Issued by aHead Marketing Services 19 Feb 2026

#BizTrends2026 | Mr Price Foundation's Octavius Phukubye: The appeal of micro-donations for brands

Trends

#BizTrends2026 | Mr Price Foundation's Octavius Phukubye: The appeal of micro-donations for brands

Octavius Phukubye 18 Feb 2026

Gen Z is changing how consumers discover, trust and buy from brands. Ella Thomas, global sector specialist for consumer staples at Schroders, explores how this shift is reshaping loyalty, trend cycles and the future of consumer growth. (Source: )

Youth Marketing

Gen Z is reshaping the consumer playbook, from loyalty to algorithms

Ella Thomas 18 Feb 2026

Baby product sales boom despite lower SA birth rates

Sales

Baby product sales boom despite lower SA birth rates

18 Feb 2026

Can banks restore trust after app failures shake customer confidence?

Banking & Finance

Can banks restore trust after app failures shake customer confidence?

Nitesh Singh 17 Feb 2026

Inside the resilient R8bn South African pet care industry

Retail

Inside the resilient R8bn South African pet care industry

Johan van Jaarsveld 17 Feb 2026

Local retailers can survive by making merchants the change leaders

Retailers

Local retailers can survive by making merchants the change leaders

16 Feb 2026

Love local! Why local love stories are a smart business investment

TV

Love local! Why local love stories are a smart business investment

Issued by MultiChoice 13 Feb 2026

App Your Game’s Yusuf Abrahams says neuroinclusive design is the real competitive edge for 2026 (and after) (Image supplied)

Marketing

#BizTrends2026 | App Your Game’s Yusuf Abrahams: Neuroinclusive design, the real competitive edge for 2026

Yusuf Abrahams 13 Feb 2026

When “satisfied” is not enough: What customer data really reveals

Research

When “satisfied” is not enough: What customer data really reveals

Issued by Insight Survey 12 Feb 2026

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Retail

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Evan-Lee Courie 11 Feb 2026

Retailers embrace tokenisation for secure, personalised customer experiences

Banking & Finance

Retailers embrace tokenisation for secure, personalised customer experiences

Peter Ludi 11 Feb 2026

CX outsourcing is shifting from scale to strategic outcomes

CRM

CX outsourcing is shifting from scale to strategic outcomes

Clinton Cohen 11 Feb 2026