Loyalty | Bizcommunity

Loyalty | Bizcommunity

News

Beyond Points: AI rewrites the rules of retail loyalty

Retail Marketing

Beyond Points: AI rewrites the rules of retail loyalty

Mosa Ntwampe, Issued by Brave Group 5 minutes

A safer way to manage incentive payouts, rewards and competition prizes

Marketing

A safer way to manage incentive payouts, rewards and competition prizes

Issued by Caxton Media 1 hour

Shaun Smit, director, Transcend Capital

Trends

#BizTrends2026 | Transcend Capital's Shaun Smit: Balancing wealth inequality in the digital age through employee ownership

Shaun Smit 1 day

Laughter, love, and fear unfold in February's new film releases

Film

Laughter, love, and fear unfold in February's new film releases

Daniel Dercksen 1 day

#BizTrends2026 | TTC Tour Brands’ Kelly Jackson: Steering the future of travel in an AI world

Trends

#BizTrends2026 | TTC Tour Brands’ Kelly Jackson: Steering the future of travel in an AI world

Kelly Jackson 1 day

Superbalist redefines e-commerce visibility with Generative Engine Optimisation (GEO)

Technology

Superbalist redefines e-commerce visibility with Generative Engine Optimisation (GEO)

2 days

Source: Supplied. Internal architectural rendering of the future face of Paarl Mall.

Retail & Hospitality Property

R270m facelift set to transform Paarl Mall's shopping experience

2 days

Funeral cover in the workplace: A practical consideration with lasting impact

Occupational Health & Safety

Funeral cover in the workplace: A practical consideration with lasting impact

Issued by Sonja Smith Elite Funeral Group 30 Jan 2026

#BizTrends2026 | Jacobs Coffee's Domaine Rautenbach: Why portfolio versatility is the next growth lever

Trends

#BizTrends2026 | Jacobs Coffee's Domaine Rautenbach: Why portfolio versatility is the next growth lever

Domaine Rautenbach 30 Jan 2026

The 5 trends shaping SA media in 2026

Trends

The 5 trends shaping SA media in 2026

Issued by Caxton Media 30 Jan 2026

#BizTrends2026 | BreakOut Events' Damon Forbes: Live events and festivals in a new era of connection

Trends

#BizTrends2026 | BreakOut Events' Damon Forbes: Live events and festivals in a new era of connection

Damon Forbes 30 Jan 2026

Survey results show SA consumers prioritise self-care and personal confidence over fashion trends

Research

Survey results show SA consumers prioritise self-care and personal confidence over fashion trends

Issued by KLA 29 Jan 2026

#BizTrends2026 | Field Force GM, Ged Nooy: 4 trends shaping the next phase of FMCG and retail in SA

Media

#BizTrends2026 | Field Force GM, Ged Nooy: 4 trends shaping the next phase of FMCG and retail in SA

Ged Nooy 29 Jan 2026

Financial media networks bring commerce media to consumer banks, transforming customer engagement into a new growth stream (Image source: © 123rf )

Banking

Banks cash in on the retail media gold rush

29 Jan 2026

Dis-Chem saves consumers R350m in just 100 days through revamped Better Rewards

Health & Beauty

Dis-Chem saves consumers R350m in just 100 days through revamped Better Rewards

29 Jan 2026

Mobile-first shopping dominates as SA's e-commerce surges

Trends

Mobile-first shopping dominates as SA's e-commerce surges

29 Jan 2026

Siki Msuseni is the founder and director of Amplified PR.

PR & Communications

#BizTrends2026 | Amplified PR’s Siki Msuseni: SA youth are wearing their values

Siki Msuseni 28 Jan 2026

Trade-offs of loyalty programmes: The hidden cost of a free coffee

Cybersecurity

Trade-offs of loyalty programmes: The hidden cost of a free coffee

27 Jan 2026

Smart hospitality: How technology is redefining guest experiences in South Africa

Hospitality

Smart hospitality: How technology is redefining guest experiences in South Africa

Boyd Chislett 26 Jan 2026

Lushan Sundram, senior sales and business development manager at Essential Employee Benefits

Trends

#BizTrends2026 | EEB's Lushan Sundram: Steering the future through tailored employee benefits

Lushan Sundram 26 Jan 2026

(Image supplied)

PR & Communications

Machine director appointed acting president of IFICA

23 Jan 2026

#BizTrends2026 | Ganizani Consulting's Judith Mugeni: Designing engaging sponsorships

Sponsorship

#BizTrends2026 | Ganizani Consulting's Judith Mugeni: Designing engaging sponsorships

Judith Mugeni 23 Jan 2026

The future of CX: Why trust and empathy will drive consumer loyalty

CRM

The future of CX: Why trust and empathy will drive consumer loyalty

Liezel Jonkheid 22 Jan 2026

SA's top beauty professionals honoured at 2025 Sorbet Stars Citizen Awards

Health & Beauty

SA's top beauty professionals honoured at 2025 Sorbet Stars Citizen Awards

22 Jan 2026

Are you ready for the CX evolution? Here are the top 5 trends for 2026

Trends

Are you ready for the CX evolution? Here are the top 5 trends for 2026

Bruce von Maltitz 21 Jan 2026

Hotel 430 partners with JRK Training and Sam Hospitality on customer service excellence

Tourism

Hotel 430 partners with JRK Training and Sam Hospitality on customer service excellence

Issued by Sam Hospitality 21 Jan 2026

Samantha-Jane Gravett, Director at Robert Walters Recruitment Africa

Trends

#BizTrends2026 | Robert Walters' Samantha-Jane Gravett: How HR leaders can navigate mega-trends shaping work in 2026

Samantha-Jane Gravett 19 Jan 2026

Time Hotels harnesses AI to fuel 2026 expansion in Africa and Middle East

Hospitality

Time Hotels harnesses AI to fuel 2026 expansion in Africa and Middle East

19 Jan 2026

Source: Supplied. Chief operating officer of e4, Luigi D’Amico.

Property Development

Legacy home-loan systems: The spanner in property development revival

Luigi D’Amico 16 Jan 2026

Why affiliate marketing is tech’s most effective route to market

Marketing

Why affiliate marketing is tech’s most effective route to market

Bianca Leonard 15 Jan 2026

Medtech

Dr ChatGPT: What OpenAI’s foray into health and wellness means for healthcare marketing

Saul Marquez 14 Jan 2026

Image credit: on Pexels

Trends

#BizTrends2026 | Jessica Gbedemah: Gen Z and the future of influence in an always-on world

Jessica Gbedemah 14 Jan 2026

#BizTrends2026 | Marriott International’s Dorcas Dlamini Mbele: How South Africans will travel in 2026

Trends

#BizTrends2026 | Marriott International’s Dorcas Dlamini Mbele: How South Africans will travel in 2026

Dorcas Dlamini Mbele 14 Jan 2026

Why SA's retail giants are rethinking constant promotions

FMCG

Why SA's retail giants are rethinking constant promotions

13 Jan 2026

Checkers and Jamie Oliver serve dinner solutions with AI-powered recipes

Retail Marketing

Checkers and Jamie Oliver serve dinner solutions with AI-powered recipes

13 Jan 2026

Branding

How to articulate your brand purpose into a lived experience

Nadia Hearn 13 Jan 2026

January's new film releases brings a vibrant mix of genres

Film

January's new film releases brings a vibrant mix of genres

Daniel Dercksen 13 Jan 2026

Of all views from videos, 67% come from videos under 30 seconds (Image source: © 123rf )

Digital

The 30-Second Rule: What goes viral decided by algorithms

12 Jan 2026

Arielle Horwitz is the engineering manager at Halo Dot. Source: Supplied.

Technology

Why the future of retail calls for a checkout revolution

Arielle Horwitz 8 Jan 2026

Adheesh Ori, senior director within Accenture Song, South Africa says the South African automotive landscape is clearly evolving, not only through technology or electrification, but in the mindset of the customer behind the purchase (Image source: © 123rf )

CRM, CX, UX

Meeting the South African modern car buyers where the customer experience matches the expectation

Adheesh Ori 8 Jan 2026

SA retail landscape shifts as consumers vote with their wallets

Sales

SA retail landscape shifts as consumers vote with their wallets

Issued by Caxton Media 7 Jan 2026

Source: Supplied.

Office Property

Future-proofing real estate: How South Africa is adapting its property strategy

6 Jan 2026

According to Sociallyin CEO Keith Kakadia, the next phase of digital retail rewards efficiency, conversion, and retention—not spray-and-pray advertising or unchecked scale (Image source: © 123rf )

E-commerce

2026: The year e-commerce gets ruthless

Keith Kakadia 5 Jan 2026

Film

Avatar: Fire and Ash pushes the franchise past the $6bn mark

5 Jan 2026