Daniel Kahneman | Bizcommunity

Daniel Kahneman | Bizcommunity

News

The science of service recovery: Why resolving complaints boosts your bottom line

CRM, CX, UX

The science of service recovery: Why resolving complaints boosts your bottom line

Chantel Botha, Issued by BrandLove 20 Feb 2025

Branding

Diary of a CMO: How can I protect my brand against copycats?

Mary Kyriakidi and Peter Aiken, Issued by Kantar 18 Feb 2025

7 skills every CX interviewer needs

CRM

7 skills every CX interviewer needs

Liezel Jonkheid 12 Feb 2024

#BehindtheSelfie: Kinola Pather, head of strategic marketing at NMG Benefits

Behind the Selfie

#BehindtheSelfie: Kinola Pather, head of strategic marketing at NMG Benefits

Karabo Ledwaba 31 Aug 2023

Digital-first brands dominate the 2021 Kantar BrandZ's Most Valuable South African Brands

Branding

Digital-first brands dominate the 2021 Kantar BrandZ's Most Valuable South African Brands

Issued by Kantar 1 Sep 2021

Publishing

Twitter to ask users to rethink abusive messages - a promising step towards 'slowcial media'

Martin Graff 24 May 2021

How to protect your IP rights during the Covid-19 pandemic

IP Law

How to protect your IP rights during the Covid-19 pandemic

Kay Rickelman 25 Sep 2020

Marketing

It's in the science, stupid!

Laurent Marty 18 Sep 2020

Advertising

Creatures of habit

David Alves 17 Jul 2020

Innovating during the #Covid-19 pandemic

Marketing

Innovating during the #Covid-19 pandemic

David Lansanah and Nicki Morley, Issued by Kantar 16 Apr 2020

Gillian Rightford, Adtherapist and business/strategy lead at SoloUnion.

Trends

#BizTrends2020: Creativity's tipping point in business

Gillian Rightford 20 Jan 2020

Image credit: Edvin Johansson on Unsplash.

Research

Out of focus

Butch Rice 12 Nov 2019

Kantar's Molenaar (second) and Cador (third) with the rest of the the morning's speakers, coverage on the rest to follow soon!

Research

#ExperienceAdvantage: The secret to winning in the age of experience

Leigh Andrews 29 Oct 2019

Marketing the future: Unlocking the human element in a digital world

Marketing

Marketing the future: Unlocking the human element in a digital world

Leigh Andrews 12 Sep 2019

Image credit: William Iven on Unsplash

Marketing

An introduction to evidence-based marketing

Kirsty Dugmore 16 Jul 2019

#ROOTS2019 sheds light on buyer behaviour

Research

#ROOTS2019 sheds light on buyer behaviour

Issued by Spark Media 28 Jun 2019

The speakers at Kantar's Innovating for Growth workshop: Mark Molenaar, Ansie Lombaard, Adhil Patel, Bernd Grosserohde and Philip Collier.

CRM, CX, UX

Quick! Don't miss the business-boosting benefits of putting your customers first

Leigh Andrews 25 Jun 2019

Retail

Mind(set)

Lara-Anne Derbyshire 27 Mar 2019

2019 OurCrowd Global Investor Summit announces agenda

Tech Startups

2019 OurCrowd Global Investor Summit announces agenda

11 Feb 2019

Marketing

Social storytelling 101: Stop and sharpen your marketing axe

Leigh Andrews 24 May 2018

The greatest ad campaign

Advertising

The greatest ad campaign

Richard Shotton 9 May 2018

Marketing

"Let me tell you a story..." Why marketing fails without digital storytelling

Leigh Andrews 5 Apr 2018

Richard Shotton, author of The Choice Factory.

Research

Get into your consumers' brain with Richard Shotton's The Choice Factory

Leigh Andrews 6 Mar 2018

The algorithm did not kill the story

Advertising

The algorithm did not kill the story

Rita Doherty 7 Jul 2017

Research

Measuring the consumers of advertising

mike broom 7 Jul 2017

Marketing

Brands nudge their way towards goodness

Leslie Pascaud 9 Feb 2017

Fawlty Towers and the art of prediction

Advertising

Fawlty Towers and the art of prediction

Damon Stapleton 30 Nov 2016

Extreme innovation meets behavioural economics

Marketing

Extreme innovation meets behavioural economics

Leslie Pascaud 23 Jun 2016

Emotion rather than reason drives B2B decisions

Research

Emotion rather than reason drives B2B decisions

1 Mar 2016

Service with a smile: how a simple gesture could influence customer decision-making

Marketing

Service with a smile: how a simple gesture could influence customer decision-making

Brandon Bester 2 Sep 2015

Customer experience F-Words

CRM, CX, UX

Customer experience F-Words

Chantel Botha 3 Jun 2015

[NewsMaker] Gautham (Gau) Narayanan

Digital

[NewsMaker] Gautham (Gau) Narayanan

Louise Marsland 18 Mar 2015

Consider psychological solutions for traffic offences

Legal

Consider psychological solutions for traffic offences

Kaelin Govinden 22 Jul 2014

Education

The seven traps in decision-making, and how to avoid them

Sid Peimer 25 Jun 2014

Research

Four projected market research trends

Ashlan Bonnell 30 May 2014

From Big Data to 'Big Metaphor'

Research

From Big Data to 'Big Metaphor'

Issued by Kantar 13 Dec 2013

Marketing

The complexity of relativity in consumer decision making

Werner van Zyl 23 Oct 2013

Events & Conferencing

Zaltman or Kahneman: who's right?

Sid Peimer 11 Jul 2013

Marketing

Why consumers don't mow their neighbours' lawn

Sid Peimer 18 Oct 2006

Marketing

The paradox of choice

Sid Peimer 10 Jan 2006