Customer experience | Bizcommunity

Customer experience | Bizcommunity

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Why digital payout solutions are becoming retail's next competitive advantage

Banking & Finance

Why digital payout solutions are becoming retail's next competitive advantage

1 day

The Interactive Advertising Bureau South Africa (IAB SA) has announced the finalists for the 2026 Bookmark Awards (Image supplied)

Digital

#Bookmarks2026 | All the IAB South Africa 2026 Bookmark Awards finalists

17 Jul 2026

Source: Supplied.

Financial Services

Regent launches digital banking qualification for South Africa's evolving financial sector

17 Jul 2026

How SMEs can use data tools to understand their customers

SMEs

How SMEs can use data tools to understand their customers

Jeremy Lang, Issued by Business Partners Limited 16 Jul 2026

Richfield digital experience earns the Mark Awards 2026 shortlisting

CRM, CX, UX

Richfield digital experience earns the Mark Awards 2026 shortlisting

Issued by So Interactive 16 Jul 2026

Why more South African businesses are moving beyond traditional landlines

Telecoms & Networks

Why more South African businesses are moving beyond traditional landlines

Issued by Voys 15 Jul 2026

Shaping the future of CX at the Africa CX Conference & Awards 2026

CRM, CX, UX

Shaping the future of CX at the Africa CX Conference & Awards 2026

Issued by The Chartered Institute of Customer Management 15 Jul 2026

PayJustNow brings BNPL payments to TFG’s Bash platform

Banking & Finance

PayJustNow brings BNPL payments to TFG’s Bash platform

15 Jul 2026

South Africa’s Most Recommended Brands for 2026 revealed

Research

South Africa’s Most Recommended Brands for 2026 revealed

Issued by KLA 15 Jul 2026

Why African marketing is moving beyond reach and demographics

Marketing

Why African marketing is moving beyond reach and demographics

Issued by Dentsu 15 Jul 2026

Local retailers face rising competition from overseas e-commerce

E-commerce

Local retailers face rising competition from overseas e-commerce

14 Jul 2026

Enterprises UP empowering people, organisations and performance through skills development

Skills Training

Enterprises UP empowering people, organisations and performance through skills development

Issued by Enterprises University of Pretoria - Training Solutions Department 13 Jul 2026

SA's multi-billion telecom upgrades risk AI setback, report warns

Telecoms & Networks

SA's multi-billion telecom upgrades risk AI setback, report warns

13 Jul 2026

Image supplied.

Renewables & Energy Efficiency

How loadshedding led to South Africa finding its perfect sunspot

13 Jul 2026

AI is redefining personalisation in digital experience platforms

Artificial Intelligence

AI is redefining personalisation in digital experience platforms

Issued by Bluegrass Digital 13 Jul 2026

Woolworths beta-tests My Woolies Chef for select loyalty members

Technology

Woolworths beta-tests My Woolies Chef for select loyalty members

13 Jul 2026

Retail

#WoolworthsYouthMakers2026: The sneaker care brand that started on a Daveyton stoep

Karabo Ledwaba 13 Jul 2026

Source: Pexels.

Taxation & Regulation

Massive payment change: Sarb’s QR+ could simplify checkout nationwide

13 Jul 2026

Source: Supplied.

Finance

SA investment sector beats global CX benchmark as insurers focus on trust and value

10 Jul 2026

Source: Supplied. Malusi Ndlovu, managing director of Old Mutual's Mass Foundation Cluster.

Insurance & Actuarial

Old Mutual’s new boss targets millions in South Africa’s mass market

10 Jul 2026

HR Tools & Software

Poor workplace tech costs SA companies millions, study finds

10 Jul 2026

Inclusion, Empowerment & Social Justice

#WoolworthsYouthMakers2026: First Woolies, next the world as Nonhle Matsebula gets ready to take A-Beauty global

Maroefah Smith 9 Jul 2026

Third Kultuur to rebuild Superdry & Co. in SA with omnichannel investment

Retail

Third Kultuur to rebuild Superdry & Co. in SA with omnichannel investment

9 Jul 2026

Banks have a massive digital opportunity hiding in plain sight

Banking

Banks have a massive digital opportunity hiding in plain sight

Issued by Location Bank 8 Jul 2026

Why customs reform matters for SME growth under AfCFTA

Logistics & Transport

Why customs reform matters for SME growth under AfCFTA

7 Jul 2026

SA fintech Bridgement raises R330m as banks back AI-powered business lending

Fintech

SA fintech Bridgement raises R330m as banks back AI-powered business lending

Issued by Bridgement 7 Jul 2026

Woolies' new MyDifference Plus revamps loyalty rewards with cashback, goals and app-based offers

Banking & Finance

Woolies' new MyDifference Plus revamps loyalty rewards with cashback, goals and app-based offers

7 Jul 2026

Retail has a role in fixing South Africa’s youth job crisis

Training

Retail has a role in fixing South Africa’s youth job crisis

Kayleigh Fazan 6 Jul 2026

On The Dot expands specialised logistics capability for publishers, retailers and e-commerce partners

E-commerce

On The Dot expands specialised logistics capability for publishers, retailers and e-commerce partners

Issued by On the Dot 6 Jul 2026

Business 101: AI for SMEs

SMEs

Business 101: AI for SMEs

Jeremy Lang, Issued by Business Partners Limited 3 Jul 2026

Nissan names Juan Wheeler as new South Africa MD

Dealers

Nissan names Juan Wheeler as new South Africa MD

3 Jul 2026

(Image source: © 123rf )

CRM, CX, UX

Accelerated enterprise demand leads WPP’s AI-driven transformation unit

2 Jul 2026

Afrizan People Intelligence BPO launches new Cape Town contact centre

Youth Employment

Afrizan People Intelligence BPO launches new Cape Town contact centre

Issued by Afrizan 1 Jul 2026

Casio opens SA’s first G-Shock flagship store in Canal Walk

Retailers

Casio opens SA’s first G-Shock flagship store in Canal Walk

1 Jul 2026

Burton Naicker, CEO of Miway

Insurance & Actuarial

Strong ombud performance reflects Miway’s ongoing commitment to fairness

Issued by MSL South Africa 30 Jun 2026

Psycho Bunny taps South Africa’s growing luxury retail demand

Fashion & Homeware

Psycho Bunny taps South Africa’s growing luxury retail demand

1 Jul 2026

CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX

CRM, CX, UX

CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX

Issued by CEM Africa Summit 29 Jun 2026

Beyond the pharmacy: Dis-Chem is reimagining the future of healthcare retail in SA

Health & Beauty

Beyond the pharmacy: Dis-Chem is reimagining the future of healthcare retail in SA

Evan-Lee Courie 29 Jun 2026

Woolworths Holdings Group CEO Sam Ngumeni. Image supplied

Retailers

Woolworths reshapes leadership structure to accelerate growth under new Group CEO

26 Jun 2026

OneDayOnly appoints first CTO,new operations head to boost platform scalability

E-commerce

OneDayOnly appoints first CTO,new operations head to boost platform scalability

25 Jun 2026

Best web design agencies in South Africa ranked according to verified reviews

Marketing

Best web design agencies in South Africa ranked according to verified reviews

Issued by Woww 16 Mar 2026

WPP Enterprise Solutions has signed a strategic collaboration agreement with AWS to operationalise agentic AI for brands (Image source: © 123rf )

Artificial Intelligence

Delivering AI systems at the speed and scale to meet consumer demand

25 Jun 2026

#YouthMonth | Prism winner Sebabatso Lemaoana on PR and trust

Youth Month

#YouthMonth | Prism winner Sebabatso Lemaoana on PR and trust

Karabo Ledwaba 25 Jun 2026

Marketing

How to build brand equity. Report finds it's not what CMOs are doing

25 Jun 2026

Why applying for more jobs doesn’t necessarily lead to more interviews

Talent Acquisition

Why applying for more jobs doesn’t necessarily lead to more interviews

Nolundi Matomane, Issued by Pnet 24 Jun 2026

AI could do for SMMEs what the internet never did

SMEs

AI could do for SMMEs what the internet never did

Martin Butler 22 Jun 2026

Emirates launches travel insurance with conflict-related cover

Travel

Emirates launches travel insurance with conflict-related cover

19 Jun 2026

The most expensive metre in retail is the one that leads to the till

Sales

The most expensive metre in retail is the one that leads to the till

Dieter Oelofse and Shaun Shehab 18 Jun 2026