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Hyphen powers seamless collections and payments across South Africa's banking ecosystem, helping businesses transact with greater confidence, efficiency, and control. A FirstRand Investment Holdings company.
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Hyphen appoints Karen Nadasen as chief client officer
Hyphen, the enterprise financial management platform behind the collections, payments and reconciliation processes of some of South Africa's largest banks, insurers, lenders and retailers, has appointed Karen Nadasen as Chief Client Officer as of 1 September 2026. The role brings sales, marketing, pre-sales engineering, implementation and elements of product management together under a single function. 4 Sep 2026 Read more
Binder agreements delegate collections, not accountability
A few years ago, an insurer moved a portfolio of policies from one administrator to another. Somewhere in that migration, a batch of debit order mandates didn't come across cleanly. Premiums stopped being collected on a portion of the book. Nothing about the process looked broken from the insurer's side - policies were active, and administratively everything appeared in order. 2 Sep 2026 Read more
Access to a real-time rail isn't the same as delivering one
Connecting to a real-time payment rail is the straightforward part. Delivering an experience that genuinely feels instant is where the real work, and the competitive advantage, lies. 12 Aug 2026 Read more
Years of PayShap - Is it time for your business to adopt it?
March 2026 marked three years since PayShap launched, PayInc’s answer to low-cost, real-time payments and its push for greater financial inclusion in South Africa. 13 Apr 2026 Read more
South Africa's New 60-Day Dispute Rule – Debit Order Disputes Are Getting Simpler, Here Is What It Really Means
From 13 April 2026, debit orders in South Africa will be disputable for up to 60 days – where the underlying service rules allow it. Both the South African Reserve Bank and the Financial Sector Conduct Authority have confirmed the change. Is South Africa ready for it? 12 Mar 2026 Read more
South Africa’s New 60-Day Dispute Rule - A shift in South Africa’s debit order rules
South Africa’s payments industry is initiating a change that will align the various debit order services rules on dispute availability. 16 Feb 2026 Read more

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Contact Hyphen

Hyphen Technology (Pty) Limited

Physical address: 54 Wierda Road West, Wierda Valley, Sandton, Johannesburg
Telephone: +27 11 303 0400
Email: az.oc.nehpyh@selas
Website: www.hyphen.co.za
LinkedIn: https://www.linkedin.com/company/hyphen