
You probably wouldn’t notice if an AI chatbot slipped ads into its responses
Brian Jay Tang and Kang G. Shin
Dr Jannie Hofmeyr, director of the Customer Equity Company, will be a keynote speaker at the American Marketing Association conference on branding, to be held in Chicago. It is the third year in a row that he will address the Association. This year's paper is entitled How to convert people from one brand to another.