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Why keeping your customers is now the smartest growth strategy
Cristelle Snyman
Your customers know when you’re faking it
Cristelle Snyman
Jobs
- Group Head Cape Town
- Midlevel Social Media Manager Durban
- Mid-weight designer Cape Town
- Social Paid Media Specialist Johannesburg
- Snr Agency Client Service/Account Manager Pretoria
- Chief Executive Officer Sandton
- Multi-Media Journalist Durban
- Account Director Cape Town
- Group Account Director Cape Town
- Motion Designer Johannesburg
Voting in favour of delivery at all times
Advertising agency 9November Union is installing a back-up generator that can run at least five Apple Macs, with a printer or two and a few lights as normal emergency back-up, in preparation for a 'winter of discontent' in the Cape. Charl Nel, business director of 9November Union, says, "It is all about client satisfaction and being prepared to deliver under difficult circumstances. The cost of the generator is much less than just losing a morning's work and missing deadlines that put an entire project in jeopardy."
