Let customers app into your CRM
Yaron Assabi 23 May 2013
Belief + behaviour = trust
Wayne Harrison 10 May 2013
Hosting is the norm, not the exception
Jed Hewson 16 Apr 2013
Actionable insight from data
Dr Tracy Dunbar 2 Apr 2013
When "truth" is just a word
Chris Grant 21 Mar 2013
The true cost of freeware
Bruce von Maltitz 15 Mar 2013
CRM is not about data
Mike Taberner 25 Feb 2013
![[2013 trends] Out-of-the-box branding](https://biz-file.com/c/1301/123266-80x80.jpg)
![[2013 trends] SA's youth trend-o-meter](https://biz-file.com/c/1301/123246-80x80.jpg)
2013 customer experience forecast
Chantel Botha 30 Jan 2013
![[2013 trends] Opportunities for growth within marketing and advertising arena](https://biz-file.com/c/1301/123047-80x80.jpg)
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