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Eliminating packaging is a good start - but here's what supermarkets should do to stop harming the planet
Eliminating packaging is a good start - but here's what supermarkets should do to stop harming the planet

It was inspiring to read about the launch of Waitrose's trial in Oxford offering consumers a range of products free of packaging. Their system isn't revolutionary - smaller supermarkets have been doing the same thing...

By Alison Stowell 2 days ago

SA design icon Carrol Boyes dies
SA design icon Carrol Boyes dies

Celebrated South African artist, designer and businesswoman Carrol Boyes passed away Wednesday night at the age of 65...

15 Aug 2019

BAT eyes vaping growth in Africa with Twisp takeover
BAT eyes vaping growth in Africa with Twisp takeover

British American Tobacco's acquisition of South African e-cigarette maker Twisp won approval from South Africa's Competition Tribunal on Tuesday...

15 Aug 2019

How The Appliance Bank is helping support the unemployed through entrepreneurship
How The Appliance Bank is helping support the unemployed through entrepreneurship

In partnership with household appliance companies and retailers, The Appliance Bank (TAB) is helping provide income-generating opportunities for SA's unemployed men...

15 Aug 2019

Customer engagement in an omnichannel world
Customer engagement in an omnichannel world

Omnichannel customer engagement revolves around so much more than just a technology-driven approach. A cross-channel strategy needs to be an integral human one if organisations are to remain competitive...

By Mo Areff 13 Aug 2019

How to expand your SA franchise into the rest of Africa
How to expand your SA franchise into the rest of Africa

According to the latest survey from Fasa, 39% of franchisors have businesses in Africa, outside South African borders. This is equivalent to 1,775 stores in the SA franchise population...

12 Aug 2019

Lira honoured as first African Barbie role model
Lira honoured as first African Barbie role model

Ahead of Women's Day in South Africa on 9 August, toy manufacturer Mattel has revealed that local singer Lira is the next Barbie role model to be recognised with a one-of-a-kind doll in her likeness...

7 Aug 2019

Kantar CEO, Eric Salama. Image supplied.
Kantar's Eric Salama discusses the way forward under new owner Bain Capital

Kantar CEO Eric Salama presented an update on the new ownership structure and the opportunities under, Bain Capital during a press call held on Thursday...

By Juanita Pienaar 5 Aug 2019

Image credit: Tumisu from Pixabay.
Here's what SMEs need to know about using their customer communication channels effectively

There are a few basic things every business can do to ensure that its communication strategy is as effective as possible...

By Greg Chen 2 Aug 2019

Major shifts on the horizon in Nigeria's consumer landscape
Major shifts on the horizon in Nigeria's consumer landscape

The Nigerian consumer landscape is set for a multitude of shifts. By 2025, 55% of Nigerians will live in cities or towns as a result of 50% growth in population in urban areas, which represents the fastest urban growth rate globally...

1 Aug 2019

Image source: Gallo/Getty.
African online payments sector boosted by major deal

Kenyan headquartered DPO Group has acquired PayFast for an undisclosed sum in a deal that will give local business owners an easier way to accept payments in 18 African countries...

31 Jul 2019

Key trends across retail channels in Africa
Key trends across retail channels in Africa

With a growing young population coupled with rapid urbanisation and fast-growing consumer expenditure, Africa offers attractive opportunities for entities wishing to expand into new frontier markets...

By Christy Tawii 31 Jul 2019

Image credit: Franki Chamaki on Unsplash.
There is no such thing as market saturation

There is no such thing as market saturation, just first-base thinking, writes Bogosi Motshegwa...

By Bogosi Motshegwa 30 Jul 2019

Unilever holds first Beauty with Purpose Showcase in South Africa
Unilever holds first Beauty with Purpose Showcase in South Africa

Unilever recently held its first Beauty with Purpose Showcase on the African continent in Durban, South Africa. The event featured industry partners and collaborators...

29 Jul 2019

5 ways to drive growth through customer retention
5 ways to drive growth through customer retention

Businesses have become obsessed with their growth curve, regardless of the metric, number of users, customers and followers growth...

By Kirsty Sharman 25 Jul 2019

#FB@15: Inside Facebook's 4 Cs for innovation
#FB@15: Inside Facebook's 4 Cs for innovation

Looking to the future, Nunu Ntshingila, head of Facebook Africa, shared the four Cs - which are key trends directing their business for the next few years...

By Elouise Kelly 23 Jul 2019

African design showcased at Bloomingdale's The Lion King pop-up
African design showcased at Bloomingdale's The Lion King pop-up

African brands like MaXhosa by Laduma, Pichulik and AAKS are on show in the U.S. as part of The Lion King pop-up concept shop at Bloomingdale's...

By Lauren Hartzenberg 22 Jul 2019

Chijioke Dozie, Carbon CEO and co-founder.
#AfricaLeads: Africa is one of the most fertile regions for growth across industries

Paylater rebranded to Carbon to become a digital financial services platform, going "beyond banking", says CEO Chijioke Dozie...

By Louise Marsland 19 Jul 2019

Tertius Carstens, CEO of Pioneer Foods, and Eugene Willemsen, CEO, PepsiCo sub-Saharan Africa.
PepsiCo eyes growth in Africa with $1.7bn Pioneer Foods acquisition

Multinational snack foods and beverage giant PepsiCo has entered into an agreement to acquire South Africa's Pioneer Foods Group for approximately $1.7 billion...

19 Jul 2019

Design and repair must work together to undo our legacy of waste
Design and repair must work together to undo our legacy of waste

"Design" has been one of the big words of the twentieth century. To say that an object has been designed implies a level of specialness...

By Tom Lee, Alexandra Crosby, Clare Cooper, Jesse Adams Stein and Katherine Scardifield 17 Jul 2019

Retail in 2030: AI, IoT, big data, and omnichannel as teenagers
Retail in 2030: AI, IoT, big data, and omnichannel as teenagers

Will technologies like AI mean the end of human engagement and shopping in a physical retail store? Will we become completely dependent on IoT technology for shopping?

By M Frazer 16 Jul 2019

10 retail trends for 2019
10 retail trends for 2019

For the retail sector as a whole - and for physical stores in particular - 2019 will be a year of reinvention...

By Jackie Kalis 15 Jul 2019

Image credit: Thought Catalog on Unsplash
Social media has made brands less relevant, not more

When social media first hit the radar of marketers, the possibilities seemed endless. Finally, marketing would be a true two-way conversation...

By Estelle Nagel 15 Jul 2019

Image credit: Mein Deal on Unsplash.
How to use design thinking to build the next Amazon

Anyone aspiring to build the next Amazon needs to adopt a similar approach to Jeff Bezos's insistence on an empty chair...

By Anne-marie le Roux 15 Jul 2019

Asimina via
Using citrus and grape by-products to preserve food

According to an interdisciplinary study at Stellenbosch University, large amounts of citrus and grape by-products that are normally treated as waste and generally disposed of in landfills could potentially be used in the production of natural food preservatives...

4 Jul 2019

Amazon is turning 25 - here's a look back at how it changed the world
Amazon is turning 25 - here's a look back at how it changed the world

A quarter of a century ago, on 5 July 1994, a company, which shared a name with the world's largest river, was incorporated. It sold books to customers who got to its website through a dial-up modem...

By Venkatesh Shankar 4 Jul 2019

3 trends in retailtainment
3 trends in retailtainment

'Retailtainment' is described as the use of "ambiance, emotion, sound and activity to get customers interested in the product and in a mood to buy"...

By Eben Esterhuizen 3 Jul 2019

What the latest technological innovation means for the future of retail
What the latest technological innovation means for the future of retail

With neverending technological innovation, what will retail look like in the next 20 to 30 years?

By Maroefah Smith 2 Jul 2019

Pick n Pay tests plastic-free fruit and veg section
Pick n Pay tests plastic-free fruit and veg section

Pick n Pay is trialling a 'nude' fruit and vegetable produce wall in 13 stores across the country to measure customers' readiness to switch from pre-packaged food to loose products...

1 Jul 2019

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