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Called nav» Money, the tool is part of trilogy alongside nav» Home and nav» Car, and is designed to help build financial awareness.
Jolandé Duvenage, nav» chief imagineer (CEO), says the bank has embraced fintech as a disruptive platform by using data and offering customers multichannel access to their money. “Whether spending or saving, we need to be on top of the money management game. Building financially suitable fintech solutions has largely been influenced by our customers’ needs and wants.”
The nav» Money tool will provide an updated view of the customers financial health; based on three simple views:
Highly competitive
The bank first launched nav» Home in 2016 which has seen one-million visitors to the platform, with R3.1bn in pay-outs made. This was followed by nav» car which also has 203,000 vehicles were loaded and 10,500 licence renewals since launch in 2017.
“We are in a highly competitive environment that is challenging the way banking is done. Given this context and the pressures that customers face; we need to ensure that we provide customer-centric solutions that only add to the betterment of our customers lives. Helping our customers navigate their financial journey remains a core focus for the bank.” concludes Duvenage.