MTN appoints Christian de Faria in newly created role

MTN croup CEO, Sifiso Dabengwa, says the group board has deemed it necessary to establish this position at group level to improve focus on the customer-facing processes.

"With the introduction of this position, the business will be poised to respond better to the demands related to customer facing areas and will ensure the effective implementation and embedding of a consistent and standard customer service culture throughout the group from a central point," says Dabengwa.