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Mango tops consumer preference as top low-cost airline in Top Brand Awards

Low-cost airline Mango was named as South Africa's top low-cost airline brand on Sunday in this year's Sunday Times Top Brands survey. The airline came third to SAA and British Airways in the overall consumer airline category but scored higher than its rivals. Earlier this year Mango pipped its competitors too as the coolest low-cost airline in the Sunday Times Generation Next survey in May preceded by a PRISM Award for its in-flight magazine Juice.
Mango tops consumer preference as top low-cost airline in Top Brand Awards

“Recognition, in particular by consumers, of our brand is heartening,” says Mango CEO Nico Bezuidenhout. “We have continually shown improvement in the Top Brands Survey and were encouraged further when earlier this year we were also recognised by generation next as the coolest airline brand in the country. Our fun, value driven no-nonsense brand has rooted itself firmly within South Africa's brand culture in only three years. This is the result of teamwork and dedication across the airline - a brand is more than just its campaigns, it is the sum of the collective,” he says.

Prosperity or recession, says Bezuidenhout, the strength of a brand dictates its survival. “It is a combination of effective marketing, above and below the line activity as well as the positive reputational clout that public relations delivers to a brand. Integration and banning of a silo-like approach to one's brand management is able to deliver exceptional results.”

“We did not fare as well as a business to business brand in the corporate category,” added Bezuidenhout, noting Mango charting behind its competitors. “It is an area we are focusing on with already measurable results in brand gains among business and corporate travel communities,” he concludes.

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