CRM, CX, UX Rest of Africa

Loeries Creative Week

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Danette Breitenbach

VML Birdwatching at the Loeries | The future is now, AI is now!

Danette Breitenbach

Heineken Beverages named Brand of the Year at the 2026 Loeries

VML Birdwatching at the Loeries | Passionate and purposeful for breast cancer

Danette Breitenbach

VML Birdwatching at the Loeries | Good advertising through creativity

Danette Breitenbach

Advertise your job vacancies

Everlytic Insights

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Wilene van Greunen

Top Women 2026 Closes: Systems, not just successes, must be redesigned for women-led growth

South Africans are open to AI but still expect access to a person

Juliet Mogorosi

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From billboard banner to school bag: Turning waste into opportunity

From billboard banner to school bag: Turning waste into opportunity

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BizTrends2027 | Theme launches | Steer year-defining business conversations

Bizcommunity.com BizTrends2027 | Theme launches | Steer year-defining business conversations

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WPP Enterprise Solutions has signed a strategic collaboration agreement with AWS to operationalise agentic AI for brands (Image source: © 123rf )

Delivering AI systems at the speed and scale to meet consumer demand

#BizTrends2026 | Tom Kaneshige on how CMOs seized strategy in an age of chaos

#BizTrends2026 | Tom Kaneshige on how CMOs seized strategy in an age of chaos

By Tom Kaneshige 22 Jan 2026

Dentsu X: Shaping the future of experiences

Dentsu X: Shaping the future of experiences

19 Feb 2025

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Africa is not the next digital opportunity. It is the current one.

Dentsu Africa is not the next digital opportunity. It is the current one.

5 Aug 2026

South Africa’s most valuable brands add $14bn to their value, as MTN reclaims the no.1 spot

Kantar South Africa’s most valuable brands add $14bn to their value, as MTN reclaims the no.1 spot

28 Jul 2026

Akhoma Qengqe, general manager of KFC Africa, with the Minister in the Presidency for Women, Youth and Persons with Disabilities and Minister of Social Development, Sindisiwe Chikunga. Image supplied.

KFC Africa Doing finger-licking good: KFC Africa serves up its first-ever impact report

15 Jul 2026

Why keeping your customers is now the smartest growth strategy

Everlytic Why keeping your customers is now the smartest growth strategy

10 Jun 2026

Your customers know when you’re faking it

Everlytic Your customers know when you’re faking it

20 May 2026

The Kantar BrandZ Most Valuable Global Brands 2026

Kantar The Kantar BrandZ Most Valuable Global Brands 2026

14 May 2026

Why relevance, not reach, is the real driver of email performance

Everlytic Why relevance, not reach, is the real driver of email performance

7 Apr 2026

Human8 doubles down on AI-enabled consultative power

Human8 Human8 doubles down on AI-enabled consultative power

29 Oct 2025

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Image credit: Mein Deal on Unsplash.

How to use design thinking to build the next Amazon

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Image source: Gallo/Getty.

Leveraging digital technology to boost Nigeria's MSMEs

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Up, close and very personalised

Up, close and very personalised

Refilwe Maluleke 23 Apr 2019

Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.

#ECO19: Unpack why your brand story matters before you start telling it

Leigh Andrews 20 Mar 2019

#NedbankIMC2019: The tech, the trends and the timeless truths of marketing

#NedbankIMC2019: The tech, the trends and the timeless truths of marketing

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Godfrey Parkin, CEO of Britefire and of Angaza.

#BizTrends2019: Brand building must become more about customer experience

Godfrey Parkin 14 Jan 2019

Suffer a data breach and lose up to one third of your customers

Suffer a data breach and lose up to one third of your customers

30 Aug 2018

#ECMA18: Cracking e-commerce conversion

#ECMA18: Cracking e-commerce conversion

Lauren Hartzenberg 16 Mar 2018

Why it's time to reevaluate your customer communication, starting with email

Why it's time to reevaluate your customer communication, starting with email

Wynand Smit 13 Feb 2018

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Why do some brands still shy away from giving consumers experiences?

Khangelani Dziba 8 Sep 2017

Creating great customer service to elevate business

Creating great customer service to elevate business

14 Jul 2016

Heino Gehle

Disruption through the on-demand economy

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The responsive brand: how to handle social media

Danette Breitenbach 3 Nov 2014

The internet has changed our brains: Has your company stayed the same?

The internet has changed our brains: Has your company stayed the same?

Claire Cobbledick 31 Oct 2014

Six of the worst customer service practices... and how to fix them

Andrew Cook 28 Oct 2014

[2013 trends] Out-of-the-box branding

[2013 trends] Out-of-the-box branding

HKLM Exco Team 31 Jan 2013

How to contribute to Bizcommunity, from op-ed pieces to news

How to contribute to Bizcommunity, from op-ed pieces to news

Bizcommunity.com 3 Oct 2011

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