Retention | Bizcommunity

Retention | Bizcommunity

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CRM, CX, UX

#BizTrends2026 | Oppo's Avashnee Moodley: How belonging is rewriting brand loyalty

Avashnee Moodley 7 hours

Dylan Kruger, managing partner: Africa Network, M+C Saatchi Abel says 2026 is a wake-up call for a continent ready to lead (Image supplied)

Digital

#BizTrends2026 | M&C Saatchi Abel’s Dylan Kruger: The end of “social” media; the start of Africa’s build era

Dylan Kruger 1 day

Supplied image: Pierre Burger: Partner at Alchemy Law Africa

Law Practice

Is generative AI a threat to corporate legal privilege?

Pierre Burger 1 day

Supplied image: Sarah Arnot, Partner at Heidrick & Struggles

Management & Leadership

SA's war for talent: Filling leadership gaps amid brain drain

Sarah Arnot 2 days

Split Grade 10, 11, or 12 subjects over 2 years to ease pressure and protect learning standards

Primary & Secondary Education

Split Grade 10, 11, or 12 subjects over 2 years to ease pressure and protect learning standards

Issued by Impaq 3 days

Oxford University Press SA introduces Student Wellbeing Journal to help curb rising anxiety concerns

Higher Education

Oxford University Press SA introduces Student Wellbeing Journal to help curb rising anxiety concerns

Issued by Oxford University Press 20 Feb 2026

#MiningIndaba: The role of Black-owned SMEs in transforming South African mining

Mining

#MiningIndaba: The role of Black-owned SMEs in transforming South African mining

Maroefah Smith 19 Feb 2026

Advertising

Warc Report | Netflix's ad expansion could double revenue by 2026

19 Feb 2026

Gen Z is changing how consumers discover, trust and buy from brands. Ella Thomas, global sector specialist for consumer staples at Schroders, explores how this shift is reshaping loyalty, trend cycles and the future of consumer growth. (Source: )

Youth Marketing

Gen Z is reshaping the consumer playbook, from loyalty to algorithms

Ella Thomas 18 Feb 2026

Dori Moreno, people & growth specialist and founder of Self Journey

Trends

#BizTrends2026 | Self Journey's Dori Moreno: Three people-first shifts shaping leadership and performance in 2026

Dori Moreno 18 Feb 2026

Facing burnout, South African CISOs turn to AI for relief and risk

ICT

Facing burnout, South African CISOs turn to AI for relief and risk

17 Feb 2026

Anja van Beek, Talent & Culture Strategist, EQ-Driven Leadership & HR Expert, Executive Coach

Trends

#BizTrends2026 | Anja van Beek: Employees expect more from their workplaces (and leaders must rise with them)

Anja van Beek 16 Feb 2026

Image source: PhotoSky –

Higher Education

South Africa's Stem paradox: More women graduates, fewer leaders

12 Feb 2026

When “satisfied” is not enough: What customer data really reveals

Research

When “satisfied” is not enough: What customer data really reveals

Issued by Insight Survey 12 Feb 2026

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Retail

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Evan-Lee Courie 11 Feb 2026

Celeste Sirin, employer branding specialist and CEO of Employer Branding Africa

Trends

#BizTrends2026 | Employer Branding Africa's Celeste Sirin: Employer brand credibility and the human differentiator

Celeste Sirin 10 Feb 2026

CX outsourcing is shifting from scale to strategic outcomes

CRM

CX outsourcing is shifting from scale to strategic outcomes

Clinton Cohen 11 Feb 2026

Corporate strategies for nonprofit support

CSI & Philanthropy

Corporate strategies for nonprofit support

Fiona Zerbst, Issued by Trialogue 10 Feb 2026

Morningside Shopping Centre now fully owned by Flanagan & Gerard

Commercial Property

Morningside Shopping Centre now fully owned by Flanagan & Gerard

10 Feb 2026

Source: Supplied. Gimco’s fifth Century City office investment underscores its commitment to quality and excellence in property management.

Property Development

Canal Plaza set to redefine green workspace in Cape Town's Century City

6 Feb 2026

Pnet 2026 Salary Guide: Insights for job roles across 11 sectors

Trends

Pnet 2026 Salary Guide: Insights for job roles across 11 sectors

Issued by Pnet 6 Feb 2026

Loyalty meets blockchain: A new era for customer rewards

Banking & Finance

Loyalty meets blockchain: A new era for customer rewards

Rory Bosman 4 Feb 2026

2Stories named Best Medium-sized Agency of the Year at the International Content Marketing Awards

Marketing

2Stories named Best Medium-sized Agency of the Year at the International Content Marketing Awards

Issued by The Up&Up Group 4 Feb 2026

Shaun Smit, director, Transcend Capital

Trends

#BizTrends2026 | Transcend Capital's Shaun Smit: Balancing wealth inequality in the digital age through employee ownership

Shaun Smit 3 Feb 2026

Virgin Active and Hyrox collab ushers in a new era for SA's fitness and wellness industry

Sport

Virgin Active and Hyrox collab ushers in a new era for SA's fitness and wellness industry

2 Feb 2026

Funeral cover in the workplace: A practical consideration with lasting impact

Occupational Health & Safety

Funeral cover in the workplace: A practical consideration with lasting impact

Issued by Sonja Smith Elite Funeral Group 30 Jan 2026

The ninth edition of VML’s Tomorrow’s Commerce report looks to shopper behaviour in 2026 and far beyond. The big take-out? Technology isn’t slowing down, but the humans are rebelling (Image supplied)

Advertising

#BizTrends2026 | VML’s Tomorrow’s Commerce: Technology isn’t slowing down but the humans are rebelling

VML 28 Jan 2026

#BizTrends2026 | Venture Workspace founder Louis Fourie: New workplace culture, entrepreneurship trends

Trends

#BizTrends2026 | Venture Workspace founder Louis Fourie: New workplace culture, entrepreneurship trends

Louis Fourie 27 Jan 2026

Social Media

TikTok’s new owner puts app’s algorithm in the spotlight

Kelley Cotter 27 Jan 2026

Feryal Domingo, the acting executive director of Inyathelo, the South African Institute for Advancement. Image supplied.

Trends

#BizTrends2026 | Inyathelo's Feryal Domingo: Key trends shaping South Africa’s NPO sector

Feryal Domingo 27 Jan 2026

Lushan Sundram, senior sales and business development manager at Essential Employee Benefits

Trends

#BizTrends2026 | EEB's Lushan Sundram: Steering the future through tailored employee benefits

Lushan Sundram 26 Jan 2026

Brenda Khumalo is the founder of Lobengula Advertising. Source: Supplied.

PR & Communications

#BizTrends2026 | Lobengula Advertising team: If employees don't believe, neither will the market

Brenda Khumalo and Adene Van Der Walt 26 Jan 2026

Northlink ECD sets the standard

Higher Education

Northlink ECD sets the standard

Thembela ka Mgudlwa, Issued by Northlink College 23 Jan 2026

Anton Visser, COO of SA Business School

Trends

#BizTrends2026 | SA Business School's Anton Visser: The changing face of learning and development

Anton Visser 22 Jan 2026

Boudine Henningse, Executive: Operational Effectiveness, Ariston Global

Trends

#BizTrends2026 | Ariston Global's Boudine Henningse: Steering corporate wellness into 2026

Boudine Henningse 21 Jan 2026

Kevin Dam, Director at Kisch IP

Trends

#BizTrends2026 | Kisch IP's Kevin Dam: Micro, macro and mega trends steering the future of the legal sector

Kevin Dam 21 Jan 2026

5 years of “Nominate to Educate” 2026 Avbob Road To Literacy nominations are open

Primary & Secondary Education

5 years of “Nominate to Educate” 2026 Avbob Road To Literacy nominations are open

Issued by Oxford University Press 21 Jan 2026

Management & Leadership

AI leads the charge: C-suite eyes a positive 2026

20 Jan 2026

Employee Experience 2.0: the cross-functional super team every company needs in 2026

Management & Leadership

Employee Experience 2.0: the cross-functional super team every company needs in 2026

Issued by icandi CQ 20 Jan 2026

Samantha-Jane Gravett, Director at Robert Walters Recruitment Africa

Trends

#BizTrends2026 | Robert Walters' Samantha-Jane Gravett: How HR leaders can navigate mega-trends shaping work in 2026

Samantha-Jane Gravett 19 Jan 2026

Momentum Group certified as Top Employer 2026

Management & Leadership

Momentum Group certified as Top Employer 2026

Issued by Metropolitan 20 Jan 2026

Rooibos Day 2026: Carmién Tea's journey to global success

FMCG

Rooibos Day 2026: Carmién Tea's journey to global success

16 Jan 2026

Dr Chris Blair, Group Director at 21st Century

Trends

#BizTrends2026 | 21st Century's Dr Chris Blair: Navigating radical change in the working world

Chris Blair 15 Jan 2026

How Crypto–TradFi convergence unlocks growth opportunities for trading partners in South Africa

Fintech

How Crypto–TradFi convergence unlocks growth opportunities for trading partners in South Africa

Issued by PrimeXBT 15 Jan 2026

#BizTrends2026 | Trend Group - Key office design trends to watch in 2026

Trends

#BizTrends2026 | Trend Group - Key office design trends to watch in 2026

Issued by Trend Group 14 Jan 2026

Of all views from videos, 67% come from videos under 30 seconds (Image source: © 123rf )

Digital

The 30-Second Rule: What goes viral decided by algorithms

12 Jan 2026

Source: Pexels.

Residential Property

Landlords risk longer vacancies as rental market churn increases

9 Jan 2026

Labour Law & Unions

Operational planning ahead: Is your company ready for the new parental leave laws?

Jacques Maritz 7 Jan 2026

Image source: DC Studio –

Primary & Secondary Education

DBE reminds matric candidates: Second Chance Programme is free

6 Jan 2026