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×Thobile Chagi
Systems Administrator at Vodacom
Show profile Hide profileCurriculum Vitae of Thobile Chagi
Personal Information
Surname Chagi
First Name Thobile
ID Number 8010206218084
Drivers License code 10
Address 33 Green way Summer Greens, Milnerton 7441
Contact Numbers Cell 071 3851 115
Email Thobile.chagi@vodacom.co.za
Gender Male
Hobbies Cricket, Soccer, Rugby, Surfing Internet and Reading news papers.
Languages Xhosa, English, Zulu
Education
Secondary
Period 2000 - 2002
Qualification Senior Certificate (Metric)
Institution Cangci Comprehensive Technical High School
Subjects Passed ? Xhosa1st Language HG
? English 2nd Language HG
? Business Economics HG
? Economics HG
? Accounting SG
? Mathematics SG
Tertiary
Period 2003-2007
Qualification National Diploma : Information Technology (IT)
Institution Walter Sisulu University
Subjects ? Information Systems 1, 2, 3
? Development Software 1, 2, 3
? Technical Programming 1, 2
? Systems Software 1,2
? Applied Programming 1
? Accounting Skills 1
? IT Skills 1
Skills Programming (C++, Visual Basic 6.0, Visual Basic.Net, ASP.Net, Java, Mysql, PHP, Dream weaver), Databases (SQL Server 2003, 2005) Ms Office. Virtual Server environment.
Career History
Period April 2007 - December 2007
Position In-service Training (IT)
Company Mbizana Local Municipality
Technologies Hardware, Software
Responsibilities at Mbizana Municipality ? Maintenance of hardware and Software
? Assisting switchboard operation
? Assisting users to the system.
? Networking
? Changing Backup Tape Record.
? Server operation
? First line support application.
? Technical and Software operations.
Period January 2008 - To date
Position Application Support Administrator
Company Vodacom Pty (Ltd)
Technologies HTML, Dreamweaver, VB.Net, ASP.Net, Visual Studio 2005, MySQL, PhP and Microsoft Office
Responsibilities at Vodacom ? Provided First and second line support for applications which includes:
- Totalview
- E-Workforce Management
- EasyLeave (Bespoke developed)
- CCH2 (Bespoke developed)
- Trump (Bespoke developed)
? Liaison between users and vendors, including escalation of issues to third line support.
? Measurement of application availability
? Ensuring adherence to change control procedures (prior to logging changes)
? Administration of Service Calls, Incidents, Problems and Change Requests on HP Service Desk
? Compilation in Incident ant Problem reports
? Adherence to ITIL Service Management processes and procedures. (Change, Configuration, Incident, Problem and Service Desk Management)
? Conducting of daily system health checks to pro-actively identify and correct any issues.
? Excellent knowledge of the Microsoft suite of products
? Knowledge of Windows Operating systems, including Windows Enterprise Server 2003, 2008 and Windows XP & Vista
Referees
Name Andile Bomela
(HR Corporate )
Company Mbizana Local Municipality
Contact No 039 251 0230
Name Shane Paulse
(Application Support Manager )
Company Vodacom Pty (Ltd)
Contact No Tel 021 5295237
Cell 082 9903 335
shane.paulse@vodacom.co.za
Curriculum Vitae of Thobile Chagi
Personal Information
Surname Chagi
First Name Thobile
ID Number 8010206218084
Drivers License code 10
Address 33 Green way Summer Greens, Milnerton 7441
Contact Numbers Cell 071 3851 115
Email Thobile.chagi@vodacom.co.za
Gender Male
Hobbies Cricket, Soccer, Rugby, Surfing Internet and Reading news papers.
Languages Xhosa, English, Zulu
Education
Secondary
Period 2000 - 2002
Qualification Senior Certificate (Metric)
Institution Cangci Comprehensive Technical High School
Subjects Passed ? Xhosa1st Language HG
? English 2nd Language HG
? Business Economics HG
? Economics HG
? Accounting SG
? Mathematics SG
Tertiary
Period 2003-2007
Qualification National Diploma : Information Technology (IT)
Institution Walter Sisulu University
Subjects ? Information Systems 1, 2, 3
? Development Software 1, 2, 3
? Technical Programming 1, 2
? Systems Software 1,2
? Applied Programming 1
? Accounting Skills 1
? IT Skills 1
Skills Programming (C++, Visual Basic 6.0, Visual Basic.Net, ASP.Net, Java, Mysql, PHP, Dream weaver), Databases (SQL Server 2003, 2005) Ms Office. Virtual Server environment.
Career History
Period April 2007 - December 2007
Position In-service Training (IT)
Company Mbizana Local Municipality
Technologies Hardware, Software
Responsibilities at Mbizana Municipality ? Maintenance of hardware and Software
? Assisting switchboard operation
? Assisting users to the system.
? Networking
? Changing Backup Tape Record.
? Server operation
? First line support application.
? Technical and Software operations.
Period January 2008 - To date
Position Application Support Administrator
Company Vodacom Pty (Ltd)
Technologies HTML, Dreamweaver, VB.Net, ASP.Net, Visual Studio 2005, MySQL, PhP and Microsoft Office
Responsibilities at Vodacom ? Provided First and second line support for applications which includes:
- Totalview
- E-Workforce Management
- EasyLeave (Bespoke developed)
- CCH2 (Bespoke developed)
- Trump (Bespoke developed)
? Liaison between users and vendors, including escalation of issues to third line support.
? Measurement of application availability
? Ensuring adherence to change control procedures (prior to logging changes)
? Administration of Service Calls, Incidents, Problems and Change Requests on HP Service Desk
? Compilation in Incident ant Problem reports
? Adherence to ITIL Service Management processes and procedures. (Change, Configuration, Incident, Problem and Service Desk Management)
? Conducting of daily system health checks to pro-actively identify and correct any issues.
? Excellent knowledge of the Microsoft suite of products
? Knowledge of Windows Operating systems, including Windows Enterprise Server 2003, 2008 and Windows XP & Vista
Referees
Name Andile Bomela
(HR Corporate )
Company Mbizana Local Municipality
Contact No 039 251 0230
Name Shane Paulse
(Application Support Manager )
Company Vodacom Pty (Ltd)
Contact No Tel 021 5295237
Cell 082 9903 335
shane.paulse@vodacom.co.za
