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• I have assisted clients by interacting with the public on a regular basis by conveying information regarding a specific product provided by Pen & Art in Cresta Mall.\
• I assist colleagues when faced with difficult queries and tried to resolve complex queries when needed
• I also assisted clients telephonically at Discovery Health by referring them to people who are able to help them with different queries.
• I provide quality service to clients by communicating with them telephonically as well as E-mail in order to inform them of changes made to their profiles.
• I have the ability to work under stressful conditions and meet the deadlines required.
• I can multi-task in any given task.
• I have experience in Personal Assistant skills, filing, emailing and phoning, multitasking.
• I also have experience in setting out a Newspaper Layout as in the Saturday Star weekly newspaper that we manage at PA Media (Property Junction).
• I also do typesetting for Estate Agencies, fixing of logos and adverts.

My current job:
• Ensure that all documents are filed correctly
• Ensure that all processes are followed correctly
• To action report CD048 (where follow up's; cancellations and adjustments to property guarantees are made)
• Preparing suretyship (VAF) and Agreements documents and writing it up in daily log books
• Meeting the required deadline time for VAF - before 12pm
• Writing up of policy schedules in log books
• Preparing files for the bonds department daily
• Creating diary notes on Lotus and making sure they are filed correctly/ alphabetically
• Attending to the metro filing of cancelled property and performance guarantees
• Assisting my team leader with filing of bonds from Attorneys
• Attending to the databases allocated to myself which is Polokwane
• Making sure all release requests are attended to daily
• Compiling which request is a for a registration of a new bond/ cancellation of a bond
• Making sure that there is a structured template form of a letter sent out to the Attorneys and the branch
• Sending out correct bonds and title deeds to the proper/ requested attorneys
• Awaiting their responses, sending through consents which is given for signature and sent back to them within the time period given
• Making sure queries are attended to on a daily basis
• Doing things right the first time, managing time as well as checking the 7603 report and follow up's
• Sending out and receiving important documents and making sure that it is passed through for safekeeping