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Game raises the bar this Black Friday

Game raises the bar this Black Friday

11 Oct 2021

Woolworths beefs up digital team to grow omnichannel capabilities

Woolworths beefs up digital team to grow omnichannel capabilities

8 Oct 2021

Digital first-impressions matter

Digital first-impressions matter

Brent Haumann 8 Oct 2021

If you could only keep one loyalty programme, which one would it be?

If you could only keep one loyalty programme, which one would it be?

BrandMapp 6 Oct 2021

Source: Supplied

4 important factors influencing the retail landscape today

Jill Cicero-Titus 5 Oct 2021

Rewards programmes are broken. Here's how to really win customer loyalty

Rewards programmes are broken. Here's how to really win customer loyalty

Preneshen Munian, TLC Worldwide Africa 30 Sep 2021

Effective CX begins with optimisation of operations

Effective CX begins with optimisation of operations

Haydn Townsend 28 Sep 2021

Source: Pick n Pay

SA's most popular loyalty programmes revealed for 2021

17 Sep 2021

Source: Getty

Omnichannel the way forward for retail customer experience

Jeremy Osborne 14 Sep 2021

Source: Getty

Managing supply chain and consumer demand in a hyper-connected world

13 Sep 2021

Modern customer engagement: Keeping up with Gen Y and Z

Modern customer engagement: Keeping up with Gen Y and Z

Andrew Bourne 13 Sep 2021

Keep a close eye on CX as Covid-19 drives digital transformation in East Africa

Keep a close eye on CX as Covid-19 drives digital transformation in East Africa

Marko Reis 6 Sep 2021

Source: Getty

Game survey results point to shifting shopping habits

3 Sep 2021

#Fasa21: KFC's Akhona Qengqe on business survival and innovating for the future

#Fasa21: KFC's Akhona Qengqe on business survival and innovating for the future

Lauren Hartzenberg 1 Sep 2021

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