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Source: © 123rf Braintree's Eldon Bothma and Hayley Blane talk security within CRM and the value of by-design methodology

CRM security by design, not defaultEldon Bothma and Hayley Blane

The Stella Artois Perfect Trade Vending Machine outside a pub in London, UK (Image supplied)

#InternationalBeerDay: A free draught celebrating local bars

Clicks ClubCard celebrates 30 years of innovation

Clicks ClubCard celebrates 30 years of innovation

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Amazon testing cashier-free retail store

6 Dec 2016

Key strategies for motor retail dealers to take into 2017

Key strategies for motor retail dealers to take into 2017

24 Nov 2016

Domestly adds to its accolades

Domestly adds to its accolades

17 Nov 2016

Why SA's reluctance to use self-service tech is a positive for businesses

Why SA's reluctance to use self-service tech is a positive for businesses

Adam Manuel 14 Nov 2016

Community support critical to driving African entrepreneurship

Community support critical to driving African entrepreneurship

James Maposa 10 Nov 2016

123RF

Slick complaint resolution tactics

Wynand Smit 24 Oct 2016

Gumtree partners with Shepherd/Standard Bank to introduce pay button

Gumtree partners with Shepherd/Standard Bank to introduce pay button

21 Oct 2016

Johannesburg children's hair salon expands to Pretoria East

Johannesburg children's hair salon expands to Pretoria East

20 Oct 2016

PSPs collaborate to enable South African retail websites to sell into high growth markets

PSPs collaborate to enable South African retail websites to sell into high growth markets

18 Oct 2016

Graham Richardson via

UPS expands delivery service to 28 new countries

17 Oct 2016

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Amazon launches full on-demand music streaming service in US

13 Oct 2016

Edcon launches money transfer service

Edcon launches money transfer service

13 Oct 2016

Food delivery apps spice up Indian train journeys

Food delivery apps spice up Indian train journeys

13 Oct 2016

Amazon Music Unlimited will offer "tens of millions of songs" to subscribers, a step up from two million available on its existing Amazon Prime streaming service ()

Amazon to open quick pickup grocery shops: report

13 Oct 2016

DHL acknowledges importance of customer service for African businesses

DHL acknowledges importance of customer service for African businesses

12 Oct 2016

via Flickr

iKhokha wins 2016 MasterCard Innovation Award

Matthew Alexander 11 Oct 2016

Digital wallets to rule mobile commerce

Digital wallets to rule mobile commerce

10 Oct 2016

Clicks and Pargo partners for online shopping delivery solution

Clicks and Pargo partners for online shopping delivery solution

27 Sep 2016

Overall Winner, Takealot

PriceCheck Tech & E-Commerce Awards winners announced

Lauren Hartzenberg 23 Sep 2016

SweepSouth founders: Aisha Pandor and Alen Ribic

SweepSouth launches mobile app

13 Sep 2016

iFix rebrands to weFix

iFix rebrands to weFix

Lauren Hartzenberg 2 Sep 2016

Customer service eclipses products, services as number one customer consideration

Customer service eclipses products, services as number one customer consideration

26 Aug 2016

[Biz Takeouts Lineup] 187: marcusbrewster launches SA's first on-demand PR service

[Biz Takeouts Lineup] 187: marcusbrewster launches SA's first on-demand PR service

24 Aug 2016

[Biz Takeouts Lineup] 185: Four step check-list for SMEs looking to jump into online retail

[Biz Takeouts Lineup] 185: Four step check-list for SMEs looking to jump into online retail

17 Aug 2016

Silulo Ulutho Technologies: A franchise built from the boot of a car

Silulo Ulutho Technologies: A franchise built from the boot of a car

Lauren Hartzenberg 5 Aug 2016

Picture: Supplied

ContiPartner relaunch in Ghana

2 Aug 2016

South African retailers fall short on social media

South African retailers fall short on social media

Nick Paul 20 Jul 2016

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Mr Delivery preparing for UberEats' arrival

Bekezela Phakathi 13 Jul 2016

Perfecting the human element of service delivery

Perfecting the human element of service delivery

Doug Crawford 12 Jul 2016

'Ubermaids' now arrive at a tap of your phone

'Ubermaids' now arrive at a tap of your phone

Leonie Wagner 4 Jul 2016

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