Consider these statistics supplied by Veeva (Digital Field Engagement March – December 2020 Insights):
It’s unclear how much in-person communication will be valued in future, but HCPs do want to hear from their pharma partner.
Following the pandemic and lockdown, overnight, most pharma representatives were unable to continue face-to-face meetings with their HCPs. Pharma companies had to adapt immediately and embrace digital engagement strategies to communicate clinical and scientific information of products.
Digital: The numbers that matter
Furthermore, representatives are actually getting to spend more time with HCPs online: 20 minutes versus the two-minute recorded average for face-to-face meetings!
Sabine Raves, CEO of Cingulate Marketing and Advertising, says: “We are the only SA healthcare marketing agency that’s an accredited Veeva content partner. We create assets to place on the Veeva platform for our clients, and these are made accessible to HCPs via representative led online engagement; tailored online, self-driven customer interaction on portals; and customisable representative triggered email.”
Here are just some of the benefits of the platform:
Drive digital, drive sales
Pharma that follow a digital multichannel approach to grow relationships with the HCP create a digital ecosystem. Those that empower digitally augmented sales representatives will be more successful in future – with more effective stakeholder communication and increased sales as a result.
Looking to explore your company’s online engagement options to connect with your HCPs more effectively? Contact Sabine on (011) 467 3645 or visit www.cingulate.co.za and complete the contact page.
As healthcare marketers continue to navigate the new normal, Cingulate is geared to expertly help you make online engagement work harder for YOU!
* Statistics and observations as reported by Veeva.