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The JTC's website was submitted by designers Firewater Interactive to SA Web Awards and evaluated according to four categories: content, layout, functionality and overall appeal. In order to win a SA Web Award, a website must score at least 80% in every category.
Visitors to the website can expect to find information on tourist facilities around the city, upcoming events and exhibitions, tours and attractions, accommodation, transport, a virtual orientation centre, live data feeds - weather and foreign exchange rates, quick facts and polls.
Since going live, the JTC has enjoyed over half a million hits to their website. The percentage of overseas visitors is 63.44%, a total of 9.19% were South African visitors and 27.35% were from unknown origins.