CX trends | Bizcommunity

CX trends | Bizcommunity

News

5 WhatsApp trends transforming retail customer communication in 2024

Trends

5 WhatsApp trends transforming retail customer communication in 2024

Xander Barnard 11 Sep 2024

How customer reviews are shaping e-commerce: Join Rogerwilco’s free webinar

CRM, CX, UX

How customer reviews are shaping e-commerce: Join Rogerwilco’s free webinar

Issued by Rogerwilco 9 Sep 2024

Who will be the leading CX brands in the 2024/5 Ask Afrika Orange Index?

CRM, CX, UX

Who will be the leading CX brands in the 2024/5 Ask Afrika Orange Index?

Issued by Ask Afrika 23 Aug 2024

#CEMAfrica2024: A triumph in CX innovation

E-commerce

#CEMAfrica2024: A triumph in CX innovation

14 Aug 2024

AI can drive the future of customer service

Technology

AI can drive the future of customer service

Warren Hawkins 25 Jul 2024

Prashanth Krishnaswami, head of market strategy and thought leadership for the CX product group at Zoho

CRM, CX, UX

5 CX trends that will define 2022

Prashanth Krishnaswami 1 Feb 2022

It's not how much you spend, but how much you care

Advertising

It's not how much you spend, but how much you care

Belinda Unterslak 30 Jun 2021

#Exclusive: Industry heavyweights launch Wonder, SA's newest CX agency

CRM, CX, UX

#Exclusive: Industry heavyweights launch Wonder, SA's newest CX agency

Evan-Lee Courie 19 May 2021

5 major CX trends that shaped 2020

CRM

5 major CX trends that shaped 2020

Andrew Bourne 1 Dec 2020

Top CX trends for CIOs to watch

Trends

Top CX trends for CIOs to watch

5 Mar 2020

5 ways to drive growth through customer retention

CRM

5 ways to drive growth through customer retention

Kirsty Sharman 25 Jul 2019

The human factor: a top insight from a CX Masterclass

Data & Analytics

The human factor: a top insight from a CX Masterclass

20 May 2019

#BizTrends2019: Is your organisation transformed enough to get customer experience (CX) right?

CRM, CX, UX

#BizTrends2019: Is your organisation transformed enough to get customer experience (CX) right?

Sibongile Vilakazi, Issued by Kantar 7 Jan 2019

Artisticco LLC © –

CRM, CX, UX

2017: The year of taking your business from Gen X to Gen CX

Leigh Andrews 27 Mar 2017