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×Zarrana Marhota
service consultant at Telkomsa for 5 years, dealing with inbound customers on a daily basis. Acting Ops Manager when Ops Manager is not available. individual one on one Training on Learners. Handling Fault Queries.

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Show profile Hide profileservice consultant at Telkomsa for 5 years, dealing with inbound customers on a daily basis. I have been Acting Ops Manager when my Ops Manager is not available, Host Meetings and Brief teams with Briefings. individual one on one Training on Learners. Handling Fault Queries and Escalations as well as Irrate clients I completed a PA course at ITBC, and have done various courses via Telkom to improve my daily skills and product knowledge. I am skilled on ADSL desktop surpport as our department supports ADSL, Analogue, Pri links, Diginet and Programming on different type of lines and products..I am a mother of 2 and I have goals to set for myself to be a good example to others.
service consultant at Telkomsa for 5 years, dealing with inbound customers on a daily basis. I have been Acting Ops Manager when my Ops Manager is not available, Host Meetings and Brief teams with Briefings. individual one on one Training on Learners. Handling Fault Queries and Escalations as well as Irrate clients I completed a PA course at ITBC, and have done various courses via Telkom to improve my daily skills and product knowledge. I am skilled on ADSL desktop surpport as our department supports ADSL, Analogue, Pri links, Diginet and Programming on different type of lines and products..I am a mother of 2 and I have goals to set for myself to be a good example to others.

