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Curriculum Vitae Of Kim Francis
Contact Details: 071 604 3655
Email Address: kfrancis.sam@gmail.com
Education:
Milner High School - Matric 2002

Tertiary:
IISA - COP: Introduction to Insurance 2004
College SA
Executive Secretary - Diploma
Business Communication, Business Administration NQF6, Word level 2 Excel level 2, PowerPoint, Human Resource Management 2
Computer:
Microsoft Office (Word, Excel, PowerPoint, Outlook, Internet)
Working Life
Current
Provisioning Consultant (Telecommunications)
Company
iConnect SA (Pty) Ltd
Duties
• Screening documents, Checking DSL availability, Capturing documents, Applying for CGIC, Creating sip & dsl accounts, ordering Telkom lines, sending welcome letter, scheduling pre-site inspection, capturing pre-site form, installation admin, ordering dsl conversion, collect equipment, capture additional services, schedule pre-installation & installation, email tech support to put client on monitoring, cancellation of sites, cancellation of Telkom lines, corresponding with client, resellers, PABX vendors & sales consultants, Customer services, doing daily, weekly and monthly reports.
Duration
01/01/2010 - to date
Reference
Kezia Wrench - 010 590 0100
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Previous

Personal Assistant/ Events Coordinator

Company:

Leon's Catering

Duties

• Supervising staff, Planning and Organizing, Administration, Management and Marketing

Duration

01/07/2005 - to date (part time)

Reference

Leon - 082 456 3838
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Previous

Real Estate Assistant to Director & Estate Agent

Company

RJD Properties

Duties

• Office administration, Diary, Running errands, Typing, Dictation, Working after hours, Seeing buyers & sellers, taking buyers to various houses, canvassing, following leads

Duration

01/03/2009 - 07/2009

Reference

Amanda Calder - 011 884 0060
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Previous

Personal Assistant to Director

Company

Tata Steel

Duties

• Office management, Office administration, Diary, Running errands, Typing, Dictation, Arranging events, Arranging travelling & visas, Travelling, Accounts, Interviews, Ordering of equipment & stationary. Managing drivers and cleaners, tea lady in office. Working after hours, VAT & TAX Returns

Duration

01/09/2007 - 03/2009

Reference

Rajesh Sharma - 079 884 3822
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Previous

Customer Service Consultant

Company

Cardif Pinnacle

Duties

• Cancellations, Renewals, Correspond with Claims, Finance, Sales, Clients & Management. Admin - Loading new applications, EFTS, Bulkloading, Mailtracking, Day end, Quotations on new Business and Renewals.

Duration

01/10/2006 - 01/09/2007

Reference

Sophia Botha - 011 244 1300
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Previous

Commercial Underwriter

Company

Mutual & Federal Insurance Randburg

Duties

• Data capturing, EFTs, Cancellations, Renewals, New business, Customer Services, Interacting with Brokers & clients

Duration

01/08/2005 - 09/2006

Reference

Sheree Moola - 011 886 1900
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Previous

Administrator

Company

Mutual & Federal Insurance Randburg

Duties

• Banking, kept the petty cash, had the safe in my office, Requisition forms, Made payments, had the cashbook with me and Administration.

Duration

01/01/2005 - 01/07/2005

Reference

June Chapman - 011 886 1900
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Previous

Receptionist

Company

Mutual & Federal Insurance Klerksdorp

Duties

• Switchboard, Administration

Duration

01/06/2004 - 12/2004

Reference

Miranda - 018 464 8800