Which social media monitoring tool to use??
Any advice on a good monitoring programme? 12 Jul 2011
I need new CRM Software! Any Suggestions???
We are looking at implementing new CRM Software at our company and I'm on the prowl. Anyone using anything at the moment that's small-to-medium enterprize focussed or know of anything that will possibly do the trick? 5 May 2011
Are FNB shooting themselves in the foot with Fuel Rewards?
There are going to be a lot of disappointed people who think that they may qualify for 15% off on their fuel purchases. 23 Mar 2011
Park and Fight...sorry, Park and Ride - Super 14 Game at Orlando Stadium
Historic Super 14 Match in Soweto 22 May 2010
Is rudeness and arrogance the price of an advert?
Why are some clients so appallingly nasty, when they don't get their own way and even when they do, there seems to be a real malice in the market these days? 30 Apr 2010
NO SUPPORT FOR PAMPERS CONSUMERS
NOT IMPRESSED WITH PAMPERS PRODUCT 6 Oct 2009
new milo cereal: false advertising
has any 1 of you tryed the new milo cereal that nestle , has brought out? i have and im not at ll satisfied with the product , that i have decided to take a stand up against nestle with a few friends backing me. 18 Jul 2009
Are airlines delivering value and are airports loosing the plot?
Everytime I travel, I feel that the experience gets worse and that airports are treating us like crap 21 May 2008
IMM -JUST LIKE OUR GOVENMENT
IMM is just as Inefficient as our South African Govenment. 7 May 2008
One of its kind
Client Service Worshop - Understanding the Role of Client Service in an Ad Agency 17 Apr 2008
Poor Service
Do Salesmen go through special training to master the art of being patronizing and condescending? 7 Mar 2008
Kulula.com - can't hear its customers above the laughter
Kulula.com is having so much fun they just can't hear what their clients are saying. 13 Jan 2008
over-designed websites
Do companies realise how annoying it is to have to wait for the pretty pictures to finish floating by on their websites? I'm on your site because I want to know what YOU can do, not what your web designer can do. 8 Jan 2008
Telkom? No, Hellcom!
We are a communications agency based in JHB and every Monday we arrive at work to find that we can't receive email or connect to the internet. 25 Jul 2007
I hate Virgin Mobile!!
for all the ppl who have gotten ineffectual service from Virgin mobile... 23 Jul 2007
CRM in Recruitment Services Companies
How does CRM affect Recruitment Companies? 25 Jun 2007
Nashua Mobile
Has anyone else recieved Bad service from Nashua Mobile Service Provider 21 Jun 2007
Loyalty Programs
Can anyone help with locating a company that specialises in developing and maintaining loyalty programs? 14 Jun 2007
Multichoice - do any humans work there?
Customer call line a dead end if you have an account query. 29 May 2007
CMC vs CRM
Is there a difference between a Customer Management Cycle and Customer Relationship Management and could you please provide some insight into the key differences? 28 Mar 2007
Poor support for Regional Call Centre Awards
If the country's President has singled out higher economic growth as a strategic priority and the contact centre industry has been identified as key to achieving this, then why is interest in recent industry events lacking? 1 Aug 2005
Loerie CRM froth
Scanning the categories for the new, improved and sunblocked Loeries, we notice that CRM has been dropped from the entry list. What remains are those cobweb encrusted Direct Mail ads and junk mailings over which the judges will no doubt mainfully remain awake while assessing which Outsurance offer out-pulled another. Shame on them. 1 Jun 2005
