CRM

Ailsa Wingfield is Executive Director: Intelligence for Nielsen Global Markets. She helps companies capture today and tomorrow's prospects by identifying and exploring demand generating trends through strategic foresight, knowledge and thought leadership creation. With a passion for Africa and Middle East, she established the Africa Prospects Indicator which determines overall country prospects and the sources of potential, across economic, business, consumer and retail metrics.

Alan Knott-Craig is a South African entrepreneur and author. He is the founder of Project Isizwe as well as executive chairman of Hero Telecoms, Ever Africa, and Happimo NPC..

Generating revenue from Entertainment Brands. Representing Global Entertainment companies/studios like Warner Bros and Turner Cartoon Network.

Andrew Bourne is Zoho's regional manager for the Africa region and is based in Cape Town, South Africa. He has more than 15 years of experience in sales and marketing and has spent the last five years focusing on the implementation and testing of various business technologies.

Anjali helps chief marketing officers navigate a market fueled by the ever-evolving consumer. Anjali synthesises multimodal data and applies cutting-edge research techniques to distil the most important changes in consumer behaviour and decision making..

Part-Time Faculty & Business Consultant for Innovation & Design Thinking at USB-ED.

Antony Adelaar is the head of product marketing at inQuba..

Ashleigh started her career at an ICT company where she became head of operations and helped launch the company's EduSmart platform, enabling educational institutions to maximise their productivity through information technology. In 2013 she co-founded Social Places, a digital MarTech company specialising in location-based marketing and reputation management..

Bradley Elliott is the managing director at digital customer experience specialists, Platinum Seed..

Brendan Seery has been in the news business for most of his life, covering coups, wars, famines - and some funny stories - across Africa. Brendan Seery's Orchids and Onions column ran each week in the Saturday Star in Johannesburg and the Weekend Argus in Cape Town.

Brent Haumann is the Managing Director at Striata, Africa where he leads the African business providing strategy, direction and market-positioning for the region..

Carmen Murray is the founder of Boo-yah! and has become a household name among marketing professionals as a result of her inspirational "masterclasses". These sessions have reached thousands of marketers across SA.

Cecil Ungerer is the Chief Sales Officer at in-store advertising innovators Smart Media..

Chantel Botha is a brand and business innovator who focuses on how customers connect with brands. She finds meaning in designing engaging customer experiences that creates value for brands and their patrons..

Christele Chokossa joined Euromonitor as a research associate in July 2016. She is currently a senior analyst and focuses on researching industries such as Travel & Tourism, Retailing, Consumer Foodservice, Digital Consumers and Consumer Finance in sub-Saharan Africa.

Damon is regional chief creative officer for DDB in New Zealand and Australia. Before that, ECD at Saatchi and Saatchi Australia, before that, group ECD of TBWA Hunt Lascaris and global ECD of Standard Bank.

Danette Breitenbach was the editor and publisher of Advantage, the publication that served the marketing, media and advertising industry in southern Africa. Before her editorship, she was deputy-editor as well as freelancing for over a year on the publication before that.

Darren Johnston is a copywriter at Stratitude..

David Jenkins is the founding partner at Mickey Llew. He has worked with well-known brands and companies across several industries including financial services, FMCG and retail, mining, IT and more where organic and paid media strategies are crafted, created, launched and managed. In his role he is responsible for managing and driving Mickey Llew's client strategy with internal and external stakeholders..

Dov Girnun is the CEO at Merchant Capital..

Eben has over 20 years retail, pharma & FMCG experience in South Africa. He understands consumer & shopper behaviour patterns, and is an expert in CE.

Editor: Marketing & Media; Head of Content for Entrepreneurship.

Feroz Koor is the Group Head of Sustainability at Woolworths..

Grant Lapping is Managing Director at DataCore Media, which helps organisations to drive better results from their digital marketing investments by unlocking the full potential of campaign performance data. DataCore Media services include digital media strategy, buying and planning across all digital, social media and mobile platforms as well as the implementation and management of the technology organisations need to effectively track and optimise their campaigns..

Greg Chen is the CEO and co-founder of Mobiz. He has a long history in the South African mobile space and is passionate about the role technology can play in engaging the country's people across the spectrum..

Heidi Custers is the Digital Transformation Strategy Leader at Deloitte..

Driving solutions from Strategy to Results. High Performance Quality Projects Striving for Excellence.

James Tagg is co-founder and co-director of Quicket where he initially worked on the development of the platform and later shifted focus into operations as MD. With a background in web development, he is drawn towards automation and extracting efficiency from day to day operations in and out of the work environment..

Named by CEO publication as SA's most influential government businesswoman in the SME sector in 2012, she's big on vision, strategy and effective communication. Start with a successful business strategy and executive coaching consultancy to leading national brands...

Jason Stewart is the co-founder and MD of HaveYouHeard (www.haveyouheard.co.za), a communications agency immersed in culture to influence it. With 11 years' trading experience and offices in Johannesburg, Cape Town and London, HaveYouHeard uncovers unique insights to create innovative ideas that influence the audience by bringing the brands it partners with to the centre of culture..

Jedd has been in the media industry for 19 years and worked within media agencies and creative agencies like OMD, JWT and Joe Public. He has been lucky enough to work on some fantastic brands like Nissan, Ford, Siemens, Smart Car, Clover, MTN, Absa, Coca Cola and Famous Brands, to name a few..

Jess is Senior Editor: Marketing & Media at Bizcommunity.com. She is also a contributing writer.

Juanita is the editor of the marketing & media portal on the Bizcommunity website. She is also a contributing writer..

Kirsten Dewar is the Managing Director at Platinum Seed..

Kirsty Sharman is the Founder and CEO of Aerialscoop, the leading tool for driving growth through data-driven insights. Besides being an entrepreneurial powerhouse, she acts as a growth marketer, product builder and was listed in M&G as one of 200 Young South Africans to watch.

Lara is a brand specialist who has been in the advertising industry for 10+ years. Her key areas of interest are consumer behaviour & psychology and impact thereof on creating brand positioning and strategies that solve business challenges and truly resonate with consumers..

Retail editor and lifestyle contributor at Bizcommunity.com. Cape Town apologist.

Lee Naik is the CEO of TransUnion Africa..

Leigh Andrews AKA the #MilkshakeQueen, is former Editor-in-Chief: Marketing & Media at Bizcommunity.com, with a passion for issues of diversity, inclusion and equality, and of course, gourmet food and drinks! She can be reached on Twitter at @Leigh_Andrews..

Leo Van De Polder is the Global Development Director at Shop! Association..

Leonie Stanley is a customer service executive at Telviva..

Digital Strategist at The MediaShop..

Mark Wilson is the Managing Director of SYSPRO Africa, who defines and oversees the go-to-market and channel strategies, identifies key growth areas and develops new partnerships across the continent. Mark believes strongly in a customer-centric approach and the importance of recognising and understanding a customer's specific business needs..

Enthusiastic UCT graduate with a passion for fashion, film and words..

Marylee Townshend is currently the Learning and Development Director at IRI. Marylee has a strong track record with over 24 years of experience in both marketing research and education.

Mia Morkel is the Managing Director of Retail Rewards at wiGroup, a South African provider of global mobile transacting solutions. Mia works with some of the world's leading retail and hospitality brands to develop technology solutions that enable richer brand experiences through mobile loyalty, rewards, and other value-added services..

Michael Gullan is the Managing Director and founder of Gullan&Gullan Advertising. He has more than two decades experience at creating value for brands on client accounts from food and beverage, to cosmetics, mail order, medical, publishing and financial services.

Chief Growth & Innovation Offer at Smollan.

Based in Miami, Miguel's focus is on managing client relationships and advising clients on their digital technology requirements and multi-channel marketing strategies to drive business performance. Additionally, Miguel oversees our partner relations with companies such as Salesforce, Google, Adobe and Selligent.

Professor at Department of Marketing Management University of J.

Morne Cronje is Head of Franchising at FNB..

With a career in data analytics, CRM marketing and customer growth and retention that spans nearly two decades and two continents and multiple industries, Natalie is at the forefront of commercially driven customer strategy and marketing through the intelligent use of data. She is highly skilled at using relevant insights to engage with customers, across multiple channels..

An experienced strategist, trainer and customer experience improvement specialist, Nathalie has more than 25 years of experience in the customer service industry..

Paul McIntyre is a CX Executive at Elingo..

With over 20 years' experience helping leading organisations overcome various business challenges, Paula understands the challenges that companies face in delivering a consistent brand experience and the impact this has on their bottom line. An analytical thinker that strives to solve business problems with innovative solutions, Paula believes that technology plays a major role in solving critical business and branding challenges.

Pieter de Villiers completed his Bachelors in Industrial Engineering at Stellenbosch University and continued his studies with a Master's degree in Development and Management Engineering, specialising in business process re-engineering. He is currently working as a pre-sales engineer for contact centre solutions provider INOVO and has since played a role in the development of the company's self-service and chat solution offerings..

Pieter Engelbrecht is the business unit manager at Aruba, a Hewlett Packard enterprise company..

Rachel Thompson is the Insights Director at GfK South Africa. She has 16 years of experience in market research, working first for Research International and then moving to GfK South Africa in 2009.

Refilwe Maluleke is the Managing Director at Yellowwood..

A Reputation-Superhero that goes to the ends of the earth to protect clients' reputations.

Area Vice President, Salesforce - Emerging Markets.

Ryan Falkenberg is co-founder and CEO of software company Clevva..

Samantha is a senior account manager in the Social and Innovation Portfolio at FleishmanHillard and specialises in digital content strategy, client services, paid media, research and analytics, as well as SEO..

Sarina de Beer is Managing Director at Ask Afrika. She is steeped in the Ask Afrika tradition of strong academic grounding.

Sean Sullivan is an Associate Media Consultant at The MediaShop..

Semona Pillay is a lecturer and the Programme Coordinator for the Diploma Retail Business Management at the Department of Marketing Management at University of Johannesburg. She lectures Marketing Communications on the Bunting Road campus and Integrated Marketing Communications on the Kingsway campus.

Simon is Head of Experience and Service Design at Digitas Liquorice and has been helping teams and clients for nearly two decades to think more systemically about customer experience and how outside-in thinking can open up customer-led innovation opportunities..

Sindiswa Masuta is the strategy business director at Grey Advertising Africa..

Sugeshni Subroyen brings more than 18 years of experience in marketing and communication disruption to her role as head of marketing for the Mint Group of Companies and also serves as a director for Mint Inland..

Tyrone Van Heerden (@tyronevh) is a South African strategist at the Iris Worldwide Munich office, and is responsible for steering the quality of the strategy product across B2B and B2C client partners. Encouraging brave work, Van Heerden has been responsible for creative, commercial and transformational strategies for brands such as Allianz, Samsung, BSH, Ab InBev and Harley-Davidson.

South African innovator, data scientist and CEO of Canadian machine learning company: Xineoh..

Viresh Hargovan is the CEO at Immersion Group. The Immersion Group is a human-centred design practice committed to creating human experiences that change lives and build value.

Vishal is the CTO at In2IT Technologies and is responsible for creating and building up our portfolio of innovative services and solutions with a view to serve customised offerings to each client. He has also used his extensive experience in driving process improvements, collaborating on program design, implementing talent management strategy and workforce planning into driving measurable business outcomes. Tel: 011 054 6900 Email: moc.hcetti2ni@lahsiv.

With solid experience in the industry, Wayne Flemming is a business visionary and IMC content creator who describes himself as a "marketing fanatic". His bold thinking is supported by his strong strategy and leadership skills, and he is also a storyteller at heart.

Wynand Smit is CEO at INOVO, a leading contact centre business solutions provider..

Born in Ghana, Yaw Dwomoh is the Managing Director of Idea Hive, a specialist Brand Storytelling company based in Johannesburg that enables medium-to-large brands to craft their brand stories in a way that is authentic, connecting with customers in a way that captures their hearts and their purchasing power..

Zama Mlanjana is a marketer specialising in e-commerce and omni-channel, with close to 7 years of industry experience. Her focus is on customer experience, studying trends and working with developers to improve UX and help grow retail business revenue through profitable e-retailing strategies..