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Gustavo via Pexels
Global consumers ease back into in-store shopping - report

4 Sep 2020

1 in 4 consumers tried a new brand during pandemic - global report
1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

Andrew Stein on how Game is rediscovering its retail mojo
Andrew Stein on how Game is rediscovering its retail mojo

  31 Jul 2020

Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on
Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

  24 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus
Customer experience will help retailers overcome the financial hit from coronavirus

  6 Jul 2020

The 50-year evolution of the Game brand
The 50-year evolution of the Game brand

26 Jun 2020

Covid-19 driving fundamental shifts in Africa's consumers
Covid-19 driving fundamental shifts in Africa's consumers

27 May 2020

Covid-19 will bring about a retail apocalypse
Covid-19 will bring about a retail apocalypse

  8 Apr 2020

Consumer behaviour intensifies as Covid-19 outbreak forces new shopping patterns
Consumer behaviour intensifies as Covid-19 outbreak forces new shopping patterns

26 Mar 2020

Luxury brands gather in Ghana for inaugural Africa Luxury Dialogue
Luxury brands gather in Ghana for inaugural Africa Luxury Dialogue

5 Mar 2020

SA's 2Engage plans for further growth in Africa and abroad
SA's 2Engage plans for further growth in Africa and abroad

12 Feb 2020

Innervation acquires loyalty business from Tritech Media
Innervation acquires loyalty business from Tritech Media

4 Feb 2020

#BizTrends2020: The future of retailing in sub-Saharan Africa
#BizTrends2020: The future of retailing in sub-Saharan Africa

  8 Jan 2020

#BizTrends2020: How SA retailers can keep growing in a digital world
#BizTrends2020: How SA retailers can keep growing in a digital world

  6 Jan 2020

#BizTrends2020: Africa's double-edged consumer demand
#BizTrends2020: Africa's double-edged consumer demand

  6 Jan 2020

Image source: Gallo/Getty Images.
2020: Building the emotive link between customers and our brands

  12 Dec 2019

Strategies to unlock retail growth in 2020
Strategies to unlock retail growth in 2020

  28 Nov 2019

#AskAfrikaAhaMoment: The brand loyalty shift explained
#AskAfrikaAhaMoment: The brand loyalty shift explained

  21 Nov 2019

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"
#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

  15 Nov 2019

Image credit: Joshua Rodriguez on Unsplash.
How businesses can create lasting impressions, retain customers for a long time

  25 Oct 2019

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Gustavo via Pexels
Global consumers ease back into in-store shopping - report

4 Sep 2020

1 in 4 consumers tried a new brand during pandemic - global report
1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

Andrew Stein on how Game is rediscovering its retail mojo
Andrew Stein on how Game is rediscovering its retail mojo

 31 Jul 2020

Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on
Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

 24 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus
Customer experience will help retailers overcome the financial hit from coronavirus

 6 Jul 2020

The 50-year evolution of the Game brand
The 50-year evolution of the Game brand

26 Jun 2020

Covid-19 driving fundamental shifts in Africa's consumers
Covid-19 driving fundamental shifts in Africa's consumers

27 May 2020

Covid-19 will bring about a retail apocalypse
Covid-19 will bring about a retail apocalypse

 8 Apr 2020

Consumer behaviour intensifies as Covid-19 outbreak forces new shopping patterns
Consumer behaviour intensifies as Covid-19 outbreak forces new shopping patterns

26 Mar 2020

Luxury brands gather in Ghana for inaugural Africa Luxury Dialogue
Luxury brands gather in Ghana for inaugural Africa Luxury Dialogue

5 Mar 2020

SA's 2Engage plans for further growth in Africa and abroad
SA's 2Engage plans for further growth in Africa and abroad

12 Feb 2020

Innervation acquires loyalty business from Tritech Media
Innervation acquires loyalty business from Tritech Media

4 Feb 2020

#BizTrends2020: The future of retailing in sub-Saharan Africa
#BizTrends2020: The future of retailing in sub-Saharan Africa

 8 Jan 2020

#BizTrends2020: How SA retailers can keep growing in a digital world
#BizTrends2020: How SA retailers can keep growing in a digital world

 6 Jan 2020

#BizTrends2020: Africa's double-edged consumer demand
#BizTrends2020: Africa's double-edged consumer demand

 6 Jan 2020

Image source: Gallo/Getty Images.
2020: Building the emotive link between customers and our brands

 12 Dec 2019

Strategies to unlock retail growth in 2020
Strategies to unlock retail growth in 2020

 28 Nov 2019

#AskAfrikaAhaMoment: The brand loyalty shift explained
#AskAfrikaAhaMoment: The brand loyalty shift explained

 21 Nov 2019

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"
#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

 15 Nov 2019

Image credit: Joshua Rodriguez on Unsplash.
How businesses can create lasting impressions, retain customers for a long time

 25 Oct 2019

6 trends shaping the shopping mall experience
6 trends shaping the shopping mall experience

 23 Oct 2019

Data technology driving agility in retail
Data technology driving agility in retail

 15 Oct 2019

Know your business inside out with a Biz Office
Know your business inside out with a Biz Office

 2 Oct 2019

#GartnerSYM: Offering the 'everything customer' the multi-experience
#GartnerSYM: Offering the 'everything customer' the multi-experience

 17 Sep 2019

Image credit: Thought Catalog on Unsplash.
Do you know what your customers want their customers to experience?

 3 Sep 2019

Customer engagement in an omnichannel world
Customer engagement in an omnichannel world

 13 Aug 2019

Image credit: Tumisu from Pixabay.
Here's what SMEs need to know about using their customer communication channels effectively

 2 Aug 2019

Major shifts on the horizon in Nigeria's consumer landscape
Major shifts on the horizon in Nigeria's consumer landscape

1 Aug 2019

5 ways to drive growth through customer retention
5 ways to drive growth through customer retention

 25 Jul 2019

3 steps towards 'glass boxing' your company with a Biz Press Office
3 steps towards 'glass boxing' your company with a Biz Press Office

 23 Jul 2019

Retail in 2030: AI, IoT, big data, and omnichannel as teenagers
Retail in 2030: AI, IoT, big data, and omnichannel as teenagers

 16 Jul 2019

10 retail trends for 2019
10 retail trends for 2019

 15 Jul 2019

Image credit: Mein Deal on Unsplash.
How to use design thinking to build the next Amazon

 15 Jul 2019

3 trends in retailtainment
3 trends in retailtainment

 3 Jul 2019

What the latest technological innovation means for the future of retail
What the latest technological innovation means for the future of retail

 2 Jul 2019

How interior décor helps create immersive retail experiences
How interior décor helps create immersive retail experiences

1 Jul 2019

Dee Chetty, Accenture Interactive Lead for Africa.
The future of customer personalisation lies with AI

 14 Jun 2019

How CRM can add measurable value to your brand
How CRM can add measurable value to your brand

 13 Jun 2019

#AfricaMonth: The rise of Afrocentrism and its impact on the luxury business
#AfricaMonth: The rise of Afrocentrism and its impact on the luxury business

 29 May 2019

The most valuable global retail brands for 2019
The most valuable global retail brands for 2019

14 May 2019

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