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    The Salesforce World Tour attracted over 2,000 attendees.
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    International call centre opens in SA, offers 1000 jobs

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    Get festive edge through technology

      22 Oct 2013

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    11 Oct 2013

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    567 Cape Talk and SAGE looking for Cape Town's best small businesses

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    Image courtesy of Stuart Miles /
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    Ann Cairns and April Nkosi - Soweto site visit
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    4 Sep 2013

    Thierry Boulanger
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    3 Sep 2013

    Avios launches rewards programme in South Africa
    Avios launches rewards programme in South Africa

    29 Aug 2013

    Colyn Dee
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      28 Aug 2013

    Toshiba rewards resellers with cash incentives

    27 Aug 2013

    What's good for the bakery is good for the supplier

    8 Aug 2013

    Lufthansa ups services for the family
    Lufthansa ups services for the family

    7 Aug 2013

    Flux Trends' latest trend report explores lack of trust
    Flux Trends' latest trend report explores lack of trust

    2 Aug 2013

    Nicole Zetler
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      29 Jul 2013

    Loyalty programme winning market segments

    29 Jul 2013

    Internet access top priority for global travellers

    19 Jul 2013

    Retailers' loyalty programmes indicate consumer fickleness
    Retailers' loyalty programmes indicate consumer fickleness

    17 Jul 2013

    SA private medical aids not really all that different in customer satisfaction
    SA private medical aids not really all that different in customer satisfaction

    10 Jul 2013

    New designer gift cards reflect TFG values
    New designer gift cards reflect TFG values

    9 Jul 2013

    E-gifting from Citymob
    E-gifting from Citymob

    8 Jul 2013

    Retail revolution - shifting control to consumers

      5 Jul 2013

    Physical rewards booth proves popular
    Physical rewards booth proves popular

    5 Jul 2013

    Engen launches online tool to select lubricants
    Engen launches online tool to select lubricants

    4 Jul 2013

    Derek Buchanan
    Miscommunication is endless

      3 Jul 2013

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    International call centre opens in SA, offers 1000 jobs
    International call centre opens in SA, offers 1000 jobs

    22 Oct 2013

    Get festive edge through technology
    Get festive edge through technology

     22 Oct 2013

    Echo-Social launched to leverage social media
    Echo-Social launched to leverage social media

    18 Oct 2013

    Image courtesy of
    BPO conference attracts global contact centre giants

    11 Oct 2013

    Do loyalty programmes work?
    Do loyalty programmes work?

     2 Oct 2013

    Ian Steyn
    Value added services essential in downturn market

     1 Oct 2013

    McDonald's brings back Mzansi Monopoly
    McDonald's brings back Mzansi Monopoly

    1 Oct 2013

    Rory Beattie
    Jaguar Land Rover appoints customer services director

    18 Sep 2013

    Go grocery shopping with eBucks

    16 Sep 2013

    567 Cape Talk and SAGE looking for Cape Town's best small businesses
    567 Cape Talk and SAGE looking for Cape Town's best small businesses

    12 Sep 2013

    Image courtesy of Stuart Miles /
    Debtor's finance can assist SMEs

     4 Sep 2013

    Ann Cairns and April Nkosi - Soweto site visit
    POS go live in rural areas for MasterCard

    4 Sep 2013

    Thierry Boulanger
    Redefining B2B reseller market for electronic technology

    3 Sep 2013

    Avios launches rewards programme in South Africa
    Avios launches rewards programme in South Africa

    29 Aug 2013

    Colyn Dee
    Profiting from priceless customer complaints

     28 Aug 2013

    Toshiba rewards resellers with cash incentives

    27 Aug 2013

    What's good for the bakery is good for the supplier

    8 Aug 2013

    Lufthansa ups services for the family
    Lufthansa ups services for the family

    7 Aug 2013

    Flux Trends' latest trend report explores lack of trust
    Flux Trends' latest trend report explores lack of trust

    2 Aug 2013

    Nicole Zetler
    Know thy customer! Is it easier said than done?

     29 Jul 2013

    Loyalty programme winning market segments

    29 Jul 2013

    Internet access top priority for global travellers

    19 Jul 2013

    Retailers' loyalty programmes indicate consumer fickleness
    Retailers' loyalty programmes indicate consumer fickleness

    17 Jul 2013

    SA private medical aids not really all that different in customer satisfaction
    SA private medical aids not really all that different in customer satisfaction

    10 Jul 2013

    New designer gift cards reflect TFG values
    New designer gift cards reflect TFG values

    9 Jul 2013

    E-gifting from Citymob
    E-gifting from Citymob

    8 Jul 2013

    Retail revolution - shifting control to consumers

     5 Jul 2013

    Physical rewards booth proves popular
    Physical rewards booth proves popular

    5 Jul 2013

    Engen launches online tool to select lubricants
    Engen launches online tool to select lubricants

    4 Jul 2013

    Derek Buchanan
    Miscommunication is endless

     3 Jul 2013

    Deon Scheepers
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     3 Jul 2013

    Helen Zille: "Cape Town has firmly established itself as the international BPO destination of choice.” (Image: GCIS)
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    Standard launches its loyalty programme
    Standard launches its loyalty programme

     12 Jun 2013

    Image courtesy of suphakit73 /
    South Africans not keen on self-service channels

    7 Jun 2013

    Using current data for big results

     5 Jun 2013

    Image courtesy of zirconicusso /
    Cape Town CBD increases international BPO providers

    28 May 2013

    The "management" in customer engagement strategies
    The "management" in customer engagement strategies

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     15 May 2013

    Omni-channel shopping coming to SA

     14 May 2013

    Wayne Harrison
    Belief + behaviour = trust

     10 May 2013

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