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Insights into social media use in South Africa

The South African Social Media Landscape 2016 study, released by World Wide Worx and Fuseware, reveals that Facebook is now used by a quarter of all South Africans, while Instagram has seen the fastest growth in the past year...
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The study is based on access to consumer data from seven major social networks and a corporate survey conducted among more than a hundred of South Africa's leading brands.

It showed 13-million South Africans now on Facebook, with 10-million, or 77 per cent, using it on mobile devices. Smartphones are used by 7.9-million South Africans to access Facebook, while 1.6-million are using basic feature phones to do so. Tablets are being used to access Facebook by 1.4-million people - many of whom are also using their phones.


"There is a misperception that Facebook numbers are dwindling. Numbers show the opposite," says Gil Sperling, co-founder and chief technical officer of Popimedia, Facebook Marketing Partner in Africa. "Solid growth of daily active users was recorded even in Facebook's most mature and saturated markets. Social media applications are maintaining their relevance across all demographics and regions."

The big surprise in the results came from Instagram more than doubling its user numbers in South Africa, from 1.1-million in 2014 to 2.68-mlllion in 2015 - 133 per cent growth compared to an already high 65 per cent growth in 2015.

"The big trend last year was the impact of all visual networks," says Arthur Goldstuck, managing director of technology research organisation World Wide Worx. "Now we are seeing not only the impact of Instagram refining its offering, but also of users finding fascinating new ways of making it work for them."

The biggest Instagram followings are claimed by media personalities, who post photos that give fans a glimpse into both their private and public lives. Minnie Dlamini leads with 517,000 followers and Bonang Matheba is close behind with 512,000. Among those who are not focused on posting images of themselves, professional photographers lead Instagram. Gareth Pon is the leading South African photographer on Instagram, with 246,000 followers, ahead of Gareth Howes, who has built up a 195,000 following.

Instagram also shows the highest planned use by major brands for social networks not currently in use, with 24 per cent saying they plan to do so on the coming year. At present, 42 per cent of major brands are using it, with Mr Price and Mercedes Benz having been the most successful with individual images.

"As brands become more comfortable with specific social networks, they become far more effective at using them as marketing and positioning platforms," says Mike Wronski, managing director of media analytics organisation Fuseware. "Instagram is already the big winner among users. Brands want to tap into that enthusiasm."

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