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#AfricaMonth: Alain Dos Santos on growing Montblanc's luxury legacy in Africa

While a growing number of international brands are waking up to the promise of Africa as a valuable market for luxury goods, Montblanc has been steadily growing its presence on the continent for close to 30 years...

By Lauren Hartzenberg 9 hours ago

The most valuable global retail brands for 2019

The results of the second annual BrandZ Top 75 Most Valuable Global Retail Brands have been revealed. The research shows that the world's most valuable retail brands are worth $339 billion more...

14 May 2019

Instagram's @shop a curated showcase of shoppable products

Instagram has launched a @shop account, essentially a curation of posts from online merchants that sell products through the image-sharing app.

14 May 2019

Best in global visual merchandising awarded

The winners of the 2019 International VM Awards were announced at the RetailExpo in London...

13 May 2019

#Loeries2019: "Discover how different cultures are reflected through their creativity and ideas" - Katja Thielen

I chatted to the international jury presidents ahead of the upcoming Loeries Creative Week. Kicking off the series is this year's design jury president Katja Thielen, creative director and founder of the UK's Together Design...

By Leigh Andrews 10 May 2019

Successful retail chatbot interactions to grow eightfold by 2023

The global number of successful retail chatbot interactions will reach 22 billion by 2023, up from an estimated 2.6 billion in 2019, as AI offers compelling new engagement solutions...

9 May 2019

Meshack Mulaudzi is giving African children positive representation through toys

By simply trying to create a doll that his daughter could identify with, Meshack Mulaudzi embarked on a doll-making journey that spreads positivity to African children...

3 May 2019

2019 Dezeen Awards open for entries

Following a successful launch last year, the second edition of the Dezeen Awards is now open for entries...

2 May 2019

Phygital: 6 ways to adapt, or die

Innovative phygital business models, where bricks and mortar and digital seamlessly integrate, are popping up across the globe. But the best phygital experiences still remain aligned with old-school sales strategies...

By Eben Esterhuizen 30 Apr 2019

New study reveals top trends in online payments in MENA

In the fourth quarter of 2018, the approval rate rose by 5.1% bringing MENA's rate just 3% behind the rest of the world. Due to the high transaction value in the travel industry, card approval rates have seen a slower growth rate than other industries...

By Fundisiwe Maseko 25 Apr 2019

Up, close and very personalised

The shift to a more individualised society that values experiences more than goods has resulted in a strong drive towards personalisation...

By Refilwe Maluleke 23 Apr 2019

Mon Choco's eco-friendly Easter eggs

As Easter approaches, all over the world orders ramp up for chocolate bunnies and Easter eggs. But, have you ever thought about where chocolate comes from and its environmental impact?

18 Apr 2019

#CNILux: The creative cultural legacy of MaXhosa by Laduma

The striking textile and knitwear designs conceived by South African golden boy Laduma Ngxokolo are not simply stylish collectables, they're vehicles of cultural preservation...

By Lauren Hartzenberg 16 Apr 2019

Six steps to successful customer relationship management

As Easter looms businesses are looking for powerful ways to promote their goods and activate more sales. This should include beefing up customer relationship management (CMR) systems to streamline communication with potential clients and encourage more sales. Here are six steps to sprucing up your CRM and captivating customers at every touch point along the way...

By Eben Esterhuizen 16 Apr 2019

Landmark NYSE listing for Africa's unicorn, Jumia

Pan-African e-commerce platform, Jumia, has become the first African startup to list on the New York Stock Exchange...

15 Apr 2019

#CNILux: Models of colour are not a trend, we are here to stay - Naomi Campbell

Naomi Campbell wants to see better representation among designers and more African-based designers reaching the international fashion arena...

By Liam Freeman 15 Apr 2019

Rwandan startup Ared expands micro-franchising model to Uganda

Rwandan PaaS (platform as a service) startup Ared has marked its first international expansion by setting up 10 women-run 'smart business in a box' solar-powered kiosks in Uganda...

13 May 2019

Chocolate puts Ivory Coast on top in Africa's agriculture trade

Chocolate can certainly get one some brownie points, and no way is this truer than in Ivory Coast which in 2018 reported the largest agricultural trade balance in value terms in Africa, an amount of $5.1bn...

By Wandile Sihlobo 10 May 2019

Autograph Gin rated best in Africa

The International Gin Guide Awards has released its results for 2019 and South Africa's Autograph Gin was voted Best Gin in Africa...

2 May 2019

Online marketplace Thola Africa shines a light on local artisans

New online marketplace Tholaafrica.com is making it easier to shop African artisanal wares, with its selection of bespoke fashion and décor crafted by local creatives and designers...

26 Apr 2019

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